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call center courses customer service training classes
Organizational - Support Services
Call Center Courses
For more information about call center, help desk and customer service & support training courses please click on the course titles or the vendor names below.
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| Title | Provider | Media | Primary Office | Language | Get Info |
|---|---|---|---|---|---|
| Motivated Trainers, Motivated Coaches, and Motivated Public Speakers | Hardin & Associates Business Trainers, LLC | Public & Onsite,Onsite,Coaching | USA | English | Get Info |
| Professional Motivated Trainers, Motivated Coaches, and Motivated Public Speakers. | |||||
| Building and Sustaining Call Center Sales | The Bluestar Group LLC | Activity Based Training,Onsite | USA | English | Get Info |
| This seminar helps Call Centers drive revenues and sustain customer loyalty by transforming service calls into sales opportunities and closing sales. Our techniques are natural, integrated with technology, and customer-focused, not manipulative. | |||||
| "CUSTOMER SERVICE SKILLS WORKSHOP" | Fathom Corporate Training | Public & Onsite Schedule,Activity Based Training | USA | English | Get Info |
| This Customer Service Skills workshop gives participants new insight into specific customer behavioral styles. It teaches students to address both the personal and process needs of the internal and external client. | |||||
| Telephone Skills Training | The Phone Coach | Onsite,DVD,Coaching | USA | English | |
| Customized phone training or focused phone etiquette video to improve telephone customer service in your organization by improving the phone skills and telephone etiquette of your team members. | |||||
| How to Talk with Customer Over the Phone | 4 Hour Training | Onsite | USA | English | Get Info |
| For phone reps and other sales people. This workshop shows trainees how to handle sales calls like a professional. Participants learn 13 Crucial do's and don'ts for basic telephone courtesy. | |||||
| CSR - Call Center | 4 Hour Training | Onsite | USA | English | Get Info |
| Help your Customer Service Reps excel! This program covers all aspects of telephone selling and customer service. We focus on ten skill sets. | |||||
| Improving Customer Service for Professional Offices | Improving Communications | Public & Onsite Schedule,Multimedia,Onsite | USA | English | Get Info |
| Increase client satisfaction and retention Topics include: company persona as shared responsibility, client perspectives, role of empathy, client-centered values, principles of effective communication, cross-selling, clients as your best advertisers | |||||
| Customer Service Skills | Switzer Resource Group | Onsite | USA | English | Get Info |
| SRG provides clients with tools to help them manage their call centers more effectively. Call us at 888- 439-6070 for more information. | |||||
| Coping Skills For Customer Service Professionals | Padgett Thompson (a division of Rockhurst University Continuing Education) | Onsite | USA | English | Get Info |
| Professional Telephone Standards | Switzer Resource Group | - | Get Info | ||
| Professional Telephone Standards is a course to help call center reps improve their skills. We work with the client to do call monitoring & provide feedback. Call us at 888-439-6070 for more information. | |||||
If you want to get immediate info about a vendor's listing(s) below, check the "Get Info" checkbox on the right of the listing(s). Then, click the GET INFO button.