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  • 1 Request Info

    Improve Conversational Skills In The Workplace

    Our one day conversation skills training workshop examines how leaders coach, communicate, praise, and model crucial conversational behaviors. The purpose of ConversationSMART© is to provide you with techniques to enhance your communication skills and increase your results during critical conversations. Improve tact and confidence by planning and rehearsing the conversation (which will be practiced using specific strategies) that can create mutual respect and understanding and open channels of communication. You Will Learn To: - Acknowledge the attitudes and skills necessary to conduct conversations - Be a good listener and how it will improve your overall communication with others - Apply active listening skills and understand what affects listening - Master emotions that destroy dialogue Use key listening skills to encourage others to share issues they are fearful of bringing up
  • 2 Request Info

    Analytical Tools and Techniques

    This is an introductory course to help professionals apply a wide range of analytical tools and techniques to different business situations. The course covers three major types of analytical tools: Strategic Tools, Customer Tools, and Data Analysis Tools. Some of the tools discussed include the GE Business Screen Matrix and Porter's Five Forces Model for strategic business analysis, the Kano Model and Buyer Utility Maps for customer analysis, and correlation and regression analysis for data analysis. This course is of particular importance to professionals who must conduct competitive analysis or customer analysis, such as marketing analyst. This course builds on the previous course, Problem Solving which introduced a few analytical techniques. The combination of these two courses (problem solving + analytical tools) should provide anyone with solid skills for analyzing and solving most business problems.
  • 3 Request Info

    Problem Solving and Decision Making

    This is an introductory level course on problem solving and decision making. The course describes several approaches to problem solving and highlights some of the more common tools used for decision making. The course also describes the qualities behind critical and creative thinking. Explanations are provided on how to assess and increase critical and creative thinking. A "whole brain" model is illustrated on the full range of thinking styles. The course consists of three main chapters: Chapter 1 - Overall Frameworks (processes, tools, feasibility studies), Chapter 2 - Thinking Process (Left Brain vs. Right Brain, Whole Brain, Collaboration Tools), and Chapter 3 - Decision Making Tools (affinity diagrams, force field analysis, storyboarding). The course is designed for anyone wanting to improve their effectiveness with solving problems.
  • 4 Request Info

    Risk Management

    This course explains the risk management process including how to categorize and rate a risk event. This course explains each step in the process as well as an overall framework such as Enterprise Risk Management or ERM. This is a very good course for anyone new to the area of risk management.
  • 5 Request Info

    Fundamentals of Corporate Finance - Part 2

    This is a continuation of Course 3 on Fundamentals of Corporate Finance, providing the participant with a good overall understanding of business finance. This course explains how finance measures value in terms of future and present values. The course also risk and return concepts, outlines how investments are evaluated, and explains techniques for managing the capital structure of a company. This course is designed for anyone seeking a good overall understanding of business finance including the application of concepts to long-term investments.
  • 6 Request Info

    Fundamentals of Corporate Finance - Part 1

    This course covers certain topics related to business finance, such as how to forecast and budget for the next year, how to finance the business and how to manage cash, receivables, and inventories. This course is part 1 of a two-part course that provides a solid understanding of corporate finance. This course is designed for anyone who needs a good understanding of business finance especially in regards to how to finance the business and manage working capital.
  • 7 Request Info

    Introduction to Financial Analysis

    This course explains how to analyze the financial performance of a company. The course covers basic concepts of analysis such as ratio analysis as well as how to apply key financial indicators such as Return on Investment and Earnings Before Interest Taxes Depreciation Amortization (EBITDA). The course also touches on several key concepts in finance such as Forecasting and Cost of Capital.
  • 8 Request Info

    The Basics of Accounting

    he purpose of this course is to provide a basic understanding of accounting. This course explains how accounting transactions get posted and reported within an accounting system. This includes the preparation of financial statements from a set of transactions. The course also illustrates the application of several accounting principles such as deferred revenues, accounting for taxes, gains and losses, depreciation, inventories, and accounting for changes.
  • 9 Request Info

    CDISC Mapping 4: SDTMs and ADAMs Examples (80%/20% Mapping Rule)

    This training program is intended for anyone directly or indirectly responsible for the creation, content or validation of CDISC data sets, tables, and data lists used to support research, drug or medical device efficacy and safety in a regulatory submission. Who Will Benefit: Professionals in the pharmaceutical, biotechnology and medical device industries who want to be Good Clinical Practices (GCP) compliant in relation to regulatory submission environment will benefit from this unique course. Effective and practical solutions to address real-world issues will be provided. Instructor Profile: Sunil Gupta is an international speaker, best-selling SAS author, and a global corporate trainer. He is the principal SAS/CDISC consultant at Gupta Programming since 1994. Note: Use coupon code NB5SQH8N and get 10% off on registration, Valid till Dec 31st 2015.
  • 10 Request Info

    Best Practices for an Effective Cleaning Validation Program

    This 90-minute training program will be beneficial to personnel directly involved in the development of cleaning procedures, cleaning validation programs and plans. Additionally, those responsible for cleaning validation protocols and execution activities, including validation and laboratory personnel. Who Will Benefit: Individuals in management who interact with or communicate with regulatory agency inspectors to rationalize or defend cleaning validation programs will also benefit from attending this course. There are no prerequisites for attending, but a basic knowledge of general science and equipment cleaning processes is helpful. Instructor Profile: Upon earning a degree in Zoology at North Carolina State University, Joy McElroy made her debut in the pharmaceutical industry in 1992 at Pharmacia & UpJohn performing environmental monitoring and sterility testing.
  • 11 Request Info

    Supplemental Pay Essentials - Severance Pay, Deferred Compensation, Recordkeeping and Fringe Benefits

    This training program will help attendees distinguish between supplemental wage payments and regular wage payments and help them identify wage payments that are neither supplemental nor regular. Who Will Benefit: Payroll Supervisors and Personnel Payroll Consultants Payroll Service Providers Public Accountants Internal Auditors Tax Compliance Officers Instructor Profile: Patrick A. Haggerty is a tax practitioner, author, and educator. His work experience includes non-profit organization management, banking, manufacturing accounting, and tax practice. Note: Use coupon code NB5SQH8N and get 10% off on registration, Valid till Dec 31st 2015.
  • 12 Request Info

    Quantitative Analysis of Individual Borrower Credit Risk

    This training program will detail the development and use of credit ratings for credit risk assessment; development of financial statement regression techniques as embodied in the Altman Z score for credit risk assessment; Why Should You Attend: In financial markets, the credit risk of a borrower is simply the risk that the borrower – whether an individual, corporation, or government entity – will not pay the full interest and principal of the loan when contractually obligated to do so. Who Will Benefit: All analysts, traders, and managers in front, middle, and back office of all banks and financial institutions Instructor Profile: Joseph M. Pimbley, principal of Maxwell Consulting, LLC, is an expert in financial risk management as well as modeling, risk, and valuation analysis for financial asset types including structured products, derivatives, currencies, and debt of corporate, financial, municipal, and sovereign entities.
  • 13 Request Info

    Personality Testing in the Workplace: Benefits and Legal Risks

    This training program will discuss why you might consider personality or psychological testing in the hiring process. It will highlight best practices for documenting the disparate impact analysis. Why Should You Attend: The candidate sitting in your office – is he truly a good candidate or just a good interviewer? How do you know the answer - particularly when all you get are neutral references when you call previous employers? Who Will Benefit: Labor and employment law in house counsel Human resource professionals Human resource managers Hiring managers Instructor Profile: Susan Fahey Desmond is a shareholder in the New Orleans office of Jackson Lewis, a national labor and employment law firm with offices in 59 cities across the country. Note: Use coupon code NB5SQH8N and get 10% off on registration, Valid till Dec 31st 2015.
  • 14 Request Info

    Leave Abuse: They are Never Here: Identifying and Managing Leave Abuse

    This training program will discuss federal regulations that apply to leave and the elements of a sound leave policy. Why Should You Attend: An employer has a great deal of latitude in choosing a leave of absence policy, as long as the policy is applied to all eligible employees in a fair and consistent manner. Who Will Benefit: Human resources professionals Hiring managers Security professionals Employee relationship managers Firms of all sizes that hire employees in California Instructor Profile: Dethra U. Giles, a performance optimizer and distraction assassin, helps her clients optimize revenues, employees, actions and leadership in order to get from where they are to where they want to be. Note: Use coupon code NB5SQH8N and get 10% off on registration, Valid till Dec 31st 2015.
  • 15 Request Info

    How to Survive FDA's New Inspection and Enforcement Practices

    This training program will enumerate the inspection process for API, drug and device manufacturers and summarize recent changes. Who Will Benefit: QA managers and personnel QC directors and substitutes Operations supervisors and staff Regulatory affairs Internal auditors Instructor Profile: Ludwig Huber, Ph.D., is the director of Labcompliance and editor of, the global online resource for validation and compliance. He is the author of the books "Validation and Qualification in Analytical Laboratories" and "Validation of Computerized Analytical and Networked Systems." Note: Use coupon code NB5SQH8N and get 10% off on registration, Valid till Dec 31st 2015.
  • 16 Request Info

    The Importance of Protocol Deviations and Violations to Subject Safety and Data Integrity will Surprise you.

    The Importance of Protocol Deviations and Violations to Subject Safety and Data Integrity will Surprise you. Location: Attend Live Webinar Dates: 27-Jan-2016: 1:00 PM EST Duration: 90 Mins Speaker:Dr. Charles Pierce, From an original Master’s thesis (Pharmacology) in 1961 (Minnesota) through a Doctorate in Surgery-Pharmacology in 1974 (Saskatchewan) and continuing throughout 40+ years in the practice of clinical medicine as a family physician (7 years as an ER doc) and 25+ years in the medical research industry (7 years as a Principal Investigator), Charles has an experienced based knowledge of the Clinical Research part of Drug Development. Course Outline: How to know when the protocol is not followed (PNF)? What is the difference between a deviation and a violation? Importance of the “Protocol” in the number of deviations occurring Thank you & Regards Sean Sharpe, Training Manager, Call us at this Toll Free number: +1-866--978-0800
  • 17 Request Info

    If It Wasn't Documented, It Didn't Happen: Legal and Effective Documentation

    If It Wasn't Documented, It Didn't Happen: Legal and Effective Documentation Location: Attend Live Webinar Dates: 17-Dec-2015: 1:00 PM EST Duration: 60 Mins Speaker:Teri Morning Teri Morning, MBA, MS, SPHR, SPHR-CA is the President of her own HR Consulting firm She has over 15 years human resource and training experience in a variety of professional fields, including retail, distribution, architectural, engineering, consulting, manufacturing (union), public sector and both profit and non-profit company structures. Course Outline: Managing from Day One – Using the 4 tools of a manager; coaching, performance reviews, performance improvement plans and discipline. The 12 elements of quality documentation. The 12 elements of problematic documentation. Avoiding questionable content and timing. Words and phrases to avoid. What to do instead. Thank you & Regards, Sean Sharpe, Training Manager, Call us at this Toll Free number: +1-866-978-0800
  • 18 Request Info

    Webinar on Social Media, Marketing & Websites

    Overview: Whether you have a website, a LinkedIn page, or use Facebook, Twitter, Youtube, or Instagram, you are exposing your practice/business to a potential Breach. The avenues of electronic communications are growing and we must grow with it in order to maintain HIPAA compliance and keep the integrity and privacy of patients and their protected health information. In this lesson, policies and procedures will be discussed that will help to ensure a compliant understanding of the usage of social media, marketing efforts and website development. Price : $139.00 Contact Info: MentorHealth Phone No: 1-800-385-1607 FaX: 302-288-6884 Event Link:
  • 19 Request Info

    Webinar on HIPAA -Texting and Emailing

    Overview: This lesson will be going into great detail regarding you practice or business information technology and how it relates to the HIPAA Security Rule, in particular portable devices. Areas covered will be texting, email, encryption, medical messaging, voice data and risk factors as they relate to IT. Price : $139.00 Contact Info: MentorHealth Phone No: 1-800-385-1607 FaX: 302-288-6884 Event Link:
  • 20 Request Info

    Webinar on HIPAA Compliance Fundraising: What You Need to Know, What You Need to Do

    Overview: In 2013, The US Department of Health and Human Services made major changes to rules implementing The Health Insurance and Portability Act of 1996 (HIPAA) and Health Information Technology for Economic and Clinical Health Act of 2003 (HITECH). Among the many areas impacted by these rules (billing, marketing, research, IT security, etc.) is fund raising. The amendments significantly modify the methods and practice that hospitals, their institutionally related foundations, and other healthcare charities may or must employ when using ANY patient or client information for fund raising. Price : $139.00 Contact Info: MentorHealth Phone No: 1-800-385-1607 FaX: 302-288-6884 Event Link: