Email Etiquette, Writing, Legal Issues

If you can't find what you want, Ask Us.

Refine Your Results


Filter by Category




Showing 1-20 of 38 results Sort by:


  • 1 Request Info

    E-mail Essentials for Business

    +Using E-mail and Instant Messaging Effectively +Addressing and Redistributing E-mail +Managing Your E-mail +Final Exam: E-mail Essentials for Business
  • 2 Request Info

    Your Words Matter: Navigating the Hazards of Social Media, Texts & Emails

    Social Media. Text Messages. Emails. It's never been easier to communicate. And it's never been more potentially hazardous. Now there is a video that can help every employee understand and navigate these hazards. "Your Words Matter" will help increase awareness of the importance of written communication. Every member of your team will learn basic guidelines for avoiding common mistakes and for communicating in a clear and effective manner. KEY LEARNING POINTS Your Messages Matter! Think before you hit "reply all." Watch out for autofill. Your Tone Matters! People may misinterpret the tone of your communication. Learn how to avoid these pitfalls. Your Privacy Matters! Social media is not private. Learn lessons for handing social media. Your Reputation Matters! What you say electronically can affect you or your business. Learn how to manage your communications effectively. For information on the DVD Visit:
  • 3 Request Info

    Essential Business Writing Skills

    Format: 1/2 Day On-site Training Session with option for pre-and-post editing of individual writing samples Participants: Minimum: 12; Maximum: 30 In addition to honing essential person-to-person communication skills, written skills for technical professionals can’t be overlooked. In this interactive workshop, participants will learn how to improve everything they write at work including critical emails, proposals, status reports, performance evaluations, white papers, blog posts, and more. This half-day program is the perfect refresher course or as an introduction to fundamental writing skills. Participants will learn how to: Eliminate extraneous words and phrases Revise long-winded sentences Get rid of redundancies and tag-ons Actively engage reader(s) with the best word choices Avoid pompous phrases Learn the Top 7 Writing Techniques for Business Communications Speed up their writing by planning and organizing each message Craft more effective emails and subject lines
  • 4 Request Info

    Mastering the Business Email

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. This class concentrates on the essentials of effective business communication. We begin with paragraphs and learn paragraph construction. We then move on to formatting business letters and emails. The core of the class is learning to create effective business letters and emails. We must first identify our reader's (or customer’s) needs and expectations. We look at the three different types of emails and how to choose the appropriate one. We learn techniques for achieving clarity and precision. We conclude the module by looking at letters and emails with specific goals: the sales email, the proposal, the executive summary, getting meetings, saying no gracefully, and getting people to respond to your emails. The class concludes with techniques for editing and proofreading the final version. One day class. Cost is $649.00.
  • 5 Request Info

    Effective Interpersonal & Business Communication Skills

    Training Benefits & Deliverables Include: Project a confident and professional image…Present your ideas in ways to maximize agreement…Increase your confidence and comfort level when speaking in front of clients, managers and employees…Communicate more effectively with customers, employees and co-workers…Build stronger working relationships through increased understanding…Make more powerful individual and meeting presentations…Communicate the message you want with stronger body language, gestures and tones…Reduce the instances of being misunderstood or misrepresented…Increase credibility in both internal and client business settings…Identify and replace words, phrases and mannerisms that reduce credibility…Communicate more effectively with cultural, generational and other differences
  • 6 Request Info

    More Effective Business Writing

    Write more powerful emails, letters, reports & proposals - Better identify your audience and tailor your message to them with effective business writing training - Eliminate redundancy and excess phrases for clear, concise writing - Organize your facts and ideas more effectively - Choose the words and phrases that get the results you want with effective business writing training - Overcome the fear of the blank page and learn how to start more effectively - Clarify your communication so your readers understand your message - Correctly use jargon and abbreviation with effective business writing training - Say more with less to get your message across; become more succinct - Set up a letter and edit it to perfection - Hold interest by using appropriate punctuation, sentence length & structure -
  • 7 Request Info

    GOOD DOCUMENTS: Understanding & Reducing Document-Related Risk

    Embraced by the pharmaceutical & medical device industries, this two-part eLearning program is already required training for more than 150,000 employees around the world. Fast-paced, engaging, eye-opening. Excellent job-aid. Live presentation available.
  • 8 Request Info

    EMAIL EXCELLENCE® Writing Effective Business Email

    This eLearning program is just over 2 hours long and delivered in 5 bite- sized chunks. It's engaging, hard-hitting, and practical. Participants receive our Tools & Guidelines job aid — a printed reminder of all the writing tools in the program.
  • 9 Request Info

    E-mail Etiqutette and Communication in the Workplace

    E-mails, webinars, smart phones have become the common if not preferred means of communication in the modern business world. In this course you will learn the rules for professional engagement when communicating with co-workers, supervisors and clients.
  • 10 Request Info

    Legal E-Mail and Text Messaging at Work

    A training course on video or e-learning that covers every aspect of legal e-mail and text messaging at work.
  • 11 Request Info

    Target Writing: Getting Results

    In this business writing program they will learn how to:

    * Write organized and readable memos, letters, e-mails, and reports
    * Overcome writer’s block using a variety of flexible strategies based on their thinking style
    * Quickly find the type of information they need to communicate their message effectively
    * Create effective writing plans for any type of writing project
    * Write e-mails that immediately grab the reader's attention
    * Use the proper writing tone to ensure their readers view the content with an open mind
    * Develop correspondence to motivate readers to act on information in a timely manner
    * Learn grammar & punctuation rules that are relevant in today's business environment
    * Use proper punctuation to help their readers focus on the key information
    * Recognize and correct grammar errors that can hurt their credibility as writers

    This program is also available online - see
  • 12 Request Info

    Email Etiquette

    Public Schedule and In-House training classes In NC, SC, GA, FL, MS, AL, TN.
  • 13 Request Info

    Business Writing Essentials

    Overview of Effective Business Writing Skills. Fast-paced, hands-on practice. Strategies and techniques for writing clearly and concisely. Plan, draft, and revise documents. Proofreading tips. Pre- and post-testing available. Reasonable rates and discounts. Groups of 3-30.
  • 14 Request Info

    Business Grammar Essentials

    Brush Up on business grammar and punctuation skills. Interactive, hands-on practice with each topic. Subject-verb agreement, verb tense use, problems with pronouns, sentence types and structure, parallel structure, dangling modifiers, etc. Pre- and post-testing available. Reasonable rates and discounts. Groups of 3-30.
  • 15 Request Info

    Writing Effective Email

    Avoid 12 common email mistakes. Ensure a clear, focused message. Begin and end email effectively. Organize for greatest impact and readabilitiy. Ensure professional presentation. Reasonable rates and discounts. Groups of 3-30.
  • 16 Request Info

    No Privacy: Legal Issues In E-Mail

  • 17 Request Info

    Professional E-Mail Etiquette

  • 18 Request Info

    Sentence Aerobics - email that's clear

    Sentence Aerobics shows you how to target the pulse points of any sentence and convert writing flab to lean muscle. Learn to write less to say more. Includes: 87 min of streamed video supported by Linda Vanderwold's PDF book, Target Editing.
  • 19 Request Info

    E-Writing @ Work: Getting a Grip on the Crazy Stuff We Do with Email on the Job

    How to steer clear of the Top 7 Credibility-Robbing Mistakes with E-mail How to write a solid subject line that gets opened and acted upon The five e-mails you never should send How to use more bulleted lists in e-mail
  • 20 Request Info

    Clear and Concise E-mail and Business Writing

    With dozens of examples, this confidence-boosting seminar will show you how to easily and immediately improve everything you write from here on out with a special emphasis on e-mail.