Instructor: Tonya R. Briggity
ITIL- What is it and why is it?
Date: 4th of Aug 2016 at 2:00 PM EST
Time: For1 hr
ITIL® Foundation is a comprehensive collection of best practices framework from AXELOS Limited, UK, in delivering IT services effectively and efficiently that brings value to customers. Certificate in ITIL Foundation is a proof that the person understands ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices in IT Service Management.
The IT Infrastructure Library (ITIL) is a set of concepts and techniques for managing information technology (IT) infrastructure, development, and operations.
ITIL is the most widely accepted Best Practices Framework in IT Service Management in the world. This is relevant to anyone involved in the delivery or support of IT services.
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