This course will help you improve your phone skills, make
you more confident, improve sales, and help gain new
customers while retaining your current clientele.
Participants will learn the skills to improve
productivity and performance.
This class will look at how we can serve customers better
and improve ourselves in the process. You will be
provided a strong skill set including in person and over
the phone techniques, dealing with difficult customers,
and generating return business.
This course is for those who not only want to obtain a thorough understanding of
the methods, skills, and equipment used in the art of facility management, but
also seek firsthand knowledge on how to manage effectively in a changing world.
The goal of this three day class is to introduce concepts of production planning and
control. Starting with the basis of planning processes, relevant aspects of the
information base, planning tasks, and methods are addressed.
Effective development and management of your supply chain network will cut your
costs and enhance your customer value. This is a sustainable source of advantage
in today’s turbulent marketplace, where demand is difficult to predict and supply
chains need to be more flexible as a result.
This three day class provides an in-depth look at the principals and practices used by
corporate finance and treasury professionals to optimize cash resources, maintain
liquidity, ensure access to short-term and long-term financing, judge capital
investment decisions and control exposure to financial risk.takes.
The only sustainable competitive advantage an organization can maintain is
having the right people in the right places doing the right things. The
Corporate Learning Institute provides Supervisory/Management Training that
provides your supervisors and managers with the skills they need to ensure that
your organization has the right employees doing the right things.
You`ll learn to identify, qualify, & quantify the
significant risks your business faces, including the
uninsurable ones. You'll explore tools, techniques, &
methodologies of ERM that bring about collaboration
among stkeholders and a plan for managing risks.
The Certified Manager (CM) certification is a comprehensive
program of management development and competency assessment that yields the "CM" professional credential. The program is targeted at mid-level managers and leaders. It can be taken in several formats--blended classroom instruction and self-directed study online. "This program is also an excellent source of in-house corporate education.
Contact ICPM at email@example.com or 540-568-3247 for more information,
Learn how to utilize effective change management as a
part of your management responsibilities. A hands-on
application learning event. Managed Change is a
powerful and effective approach to building a
comprehensive change plan.
The BE identifies elements that affect how individuals perform.
• Gain awareness of Learning & Productivity to maximize OTJ performance
• Identify and capitalize on diversity of styles
• Discover the BE Assessment as a tool for increasing productivity
Get measurable, expected results efficiently; Use
success tools to plan, delegate, motivate, coach, and
communicate; build engaged, high-performing team;
delight customers. Experiential learning: customized
case studies, self-assessments, Action Plan
Been promoted into management and aren't sure what to do? We call it "Seat of the Pants" management. This program addresses all the questions and needs for mid-level and senior managers. Focus is on transforming people into professional managers. This program is robust and impactful. 360 Feedback, Case Studies, Action planning, Follow up, Coaching, Presentations, The Six Functions of Management and more.
Custom delivery of 1-5 day. result oriented, skill
building project management training that integrates
industry best practice with the unique needs of your
company. Covers complete project lifecycle and can be
integrated with your product lifecycle.