Hiring the wrong person for a job costs companies a great deal of money in recruiting, benefits, training, salary, and time. Perhaps even more important, however, is the loss of results that the right person would have provided. Selecting the right person for the job is more than a 'gut feeling'. Interviewing Skills introduces participants to tools and techniques that lead to good hiring decisions including customizing the interview agenda, employing effective questions to encourage more authentic applicant responses, and using selection criteria so that they may assist in the decision-making process. Participants apply the skills taught in simulated interview situations.
During this course, you will learn to:
• Customize the interview agenda to maintain control of the interview process
• Employ effective questions to encourage more authentic applicant responses
• Identify what questions to avoid during the interview process to remain objective