Management and Leadership Training

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  • 1 Request Info

    Critical Thinking and Creative Problem Solving Power ToolsSM

    Program based on definition by National Council for Excellence in Critical Thinking. OBJECTIVES o Solve problems, make effective decisions o Prioritize decisions for effectiveness, efficiency o Make better decisions with limited data o Minimize poor decisions; neutralize stress OUTLINE What are Critical Thinking, Creative Problem Solving? o Define principle o Strengths, Challenges o Meet business challenges Use art, science of critical thinking o Role of values, facts o Challenge knowledge, beliefs, facts, assumptions o Methods to explore alternatives, stimulate thinking Creative critical-thinking; o Use Clarity methodology; proven results o Develop solution options, plan o Make decision with confidence, test decisions Develop action plan to improve critical thinking. IMPLEMENTATION o Interactive o Customized workshops on your issues o Web-based follow-up to answer questions, share experiences
  • 2 Request Info

    Achieving Success as a New Manager

    Transition from your previous role to a management position - Model your day-to-day actions for success - Build effective working relationships with your management peers - Leverage delegation for responsive delivery.
  • 3 Request Info

    Team Building: 5 Steps to Become a Team of Distinction

    When you look closely, is your company really teamless? Of course you have people at their desks who do their work, but are they galvanized into a team that is greater than the sum of its parts? Do they have momentum? Is the culture electric? Are they caught up in internal debates? The hard truth is that when cultures lose the magic of true teamwork, they begin to devolve into Teams Of Extinction. The goal is to reverse this slide into mediocrity, to revitalize the culture, and use teambuilding techniques so that it evolves into a Team Of Distinction. If your team has split into factions, is caught up in internal debates or lacking energy and morale that leverages the power of collaboration, you NEED this course. Join award winning and international expert in team building and team performance, Lawrence Polsky, for a powerful course where you’ll learn the tools.
  • 4 Request Info

    Business Etiquette

    How you present yourself to others in the business world speaks volumes. Business etiquette provides a framework for building successful professional relationships. From introductions to dining manners to how you interact with your coworkers, this course offers some foundational tips on what you need to know when establishing business relationships.
  • 5 Request Info

    Applied Project Management Fundamentals - Burlingame, CA

    This three-day Applied Project Management Fundamentals course introduces and applies the fundamentals of project management to the managing of people, process, and projects. You will benefit from learning and then using the principles of setting good objectives, applying a structured project methodology, developing workable project plans, exercising effective leadership, and identifying and leveraging your personal style and that of others. The methods and tools taught are essential to effectively initiate, plan, execute, control and close real-world projects. Not only will you learn the mechanics of project management; you will learn how to employ these methods in your projects.
  • 6 Request Info

    Conducting Effective Meetings

    Conducting effective meetings is part of every manager's job. Learn how to: Engage participants productively before the meeting starts, Establish a clear agenda, Stay on track during a meeting, Ensure meeting results once it's over.
  • 7 Request Info

    Interpersonal Communication Skills

    Core communication skills at work apply to countless day to day situations including responding to customer complaints, correcting performance problems and ongoing communication with coworkers. This course covers: Classic roadblocks to communication, Asking the right questions, Productive listening, Providing non-judgmental feedback, and Setting goals
  • 8 Request Info

    Business Planning and Execution

    It’s surprisingly common for employees to get elevated to management positions without the fundamentals of business planning. In fact even as the head of a project or company, many leaders operate without the benefit of clear objectives and strategies and flounder when attempting to align teams around a common goal. Execution drifts, and everyone is left scratching their heads a year later when intended results have failed to materialize. Based on Jim Horan’s best-selling book, “The One Page Business Plan,” this program provides a clear and easy method for corporate executives, department or unit managers or small business owners to develop a business plan. Department managers and project managers learn to articulate the mission, strategies, and metrics related to their area of the business and design action plans that tie to strategies and measurable results. Business owners learn to prioritize and focus on the key goals that will drive business success.
  • 9 Request Info

    Presentation and Facilitation Skills Certification

    This train the trainer program teaches core skills required of those conducting training programs. Presentation skills include thoughtful organization and wordsmithing of presentations including storytelling, effective use of voice and body to reach your target audience and creating compelling visuals. Facilitation includes effectively reading cues, listening, engaging participation and responding to challenges participants throw your way.
  • 10 Request Info

    Managing Employee Performance

    This course addresses key areas for managers: Managing for Customer Loyalty, Core Communication Skills, Employee Recruitment, Interviewing and Hiring, Development and Retention, and Introduction to Business Planning.
  • 11 Request Info

    New Manager Training: Getting Results through Others

    When new managers falter, productivity and profits are at risk. Getting Results through Others provides customized support for new managers who must succeed in a fast-paced and competitive market. This program provides comprehensive training for first-time managers including core communication skills, performance management, delegating, hiring and employee appraisal. Our modularized format allows for flexible delivery to accommodate the demands of busy schedules. Sessions may be conducted consecutively or over several weeks. Many modules can be adapted to accommodate a webinar or online training format. Modules are customized based on in-depth interviews with your key staff, so the program reflects the character of your organization. Managers don’t need to sort out irrelevant content. Our programs are supported by skilled facilitators who respond to participant needs and are accountable for accomplishing the program’s objectives.
  • 12 Request Info

    Hiring: Getting it Right the First Time

    The right hire stays longer, does a better job and makes their manager's job easier. This course covers the following topics: Recruiting, Crafting job descriptions.Identifying job competencies. Behavioral interviewing questions. Weighing alternative candidates.Conveying the opportunity
  • 13 Request Info

    New Employee Onboarding

    Integrating new employees into your workplace in a manner that quickly makes them feel part of the team and helps them launch successfully is a strong factor in their retention and productivity on the job. This course addresses crucial components of successful onboarding programs.
  • 14 Request Info

    Excelling as a Highly Effective Team

    “One of the biggest adjustments graduating students make is going from thinking about themselves to thinking about the team.” Part of this program is based on Eric’s chapter “Building High Trust Teams,” in which he tells stories and provides a system on how to build a high trust communication team. This is an interactive, high energy, and engaging program. Your Audience will learn: The 4 steps to building a high trust team; including an interactive session on trust. Why healthy conflict is essential to a high performing team; including a group exercise on the distinction between healthy and unhealthy conflict. How to receive feedback and coaching; including an exercise on personal awareness and how it impacts the teams performance.
  • 15 Request Info

    Prioritizing and Managing Multiple Projects

    “Learning how to prioritize and manage the chaos of a work day is a learned skill.” Part of this program is based on Eric’s chapter “Prioritize for Productivity,” in which he provides a system on how to be effective and deal with everything life throws at you. This is an interactive, high energy and engaging program. Your Audience will learn: Why to-do lists aren’t as effective as possible, including an audience interaction to demonstrate. Understanding and implementing the 80/20 rule, in which the audience creates their personal priority list. How to effectively handle interruptions; including a role play exercise. How to handle stress and understanding the impact of energy management.
  • 16 Request Info

    Leadership By Choice

    "Stop Managing People and Start Managing Their Promises" This is a complete 3-day leadership course. It doesn’t matter if you have been a manager for years or you are newly promoted. This course is designed to be of value at any level. This course is based on Eric’s two books. Your Audience will:   • Realize that leadership is a choice not a position or title • Build a greater degree of trust with co-workers, clients, and friends by listening and asking better questions • Increase productivity and effectiveness by understanding a model on productivity • Discover the impact of personal and team accountability
  • 17 Request Info

    Myers-Briggs Type Indicator(R) Understanding Personality

    The Myers-Briggs Type Indicator(R) MBTI is the most used and researched personality assessment. Rebecca Staton-Reinstein, Ph.D. and MBTI Master Practitioner, works with you individually or as a team to understand how your personality preferences influence your work, communication, and management styles. Maximize your unique gifts. Understand and interact with others more effectively. Individuals: Use MBTI to consider key life decisions, become a better communicator, and use your strengths and talents to become more productive. Teams: Gain insights into fellow team members, work together more effectively, and eliminate needless conflict. Everyone: Learn the art of Flexing to "speak the other person's language" without giving up your own. Receive a detailed profile, content-packed notebook in an interactive feedback and education session. Choose from different types of in-depth profile reports based on your needs. Integrate into leadership, team, and personal development.
  • 18 Request Info

    Structure Versus Flexibility - a Key Management Choice

    Balancing project structure and flexibility is a fine art. Too little structure gives us the Wild West, unmet commitments, and a team limited to what can be achieved by the fittest survivor. Too much structure smothers the initiative needed to overcome the unknowns limiting The Plan at the start of any project. Everyone knows this, but getting the right balance is so difficult that most of the time most projects find themselves some distance from the sweet spot. In this course, leaders with discover how to make their projects more successful by creating organizational structures and processes that * Are realistic about uncertainties * Tailor information infrastructure * Foster transparency with all stakeholders
  • 19 Request Info

    Tools for Better Communication and Better Meetings

    Open, respectful communication is key to any relationship, team, or organization. This course focuses on raising awareness of and overcoming two common barriers to successful interpersonal and team interaction: (1) unstated but consciously or unconsciously held beliefs, expectations, and needs; and (2) entering an interaction with an implicit goal to win rather than to learn and collaborate.
  • 20 Request Info

    Understanding the Multiple Facets of Organizations and Leadership

    This course uses Bolman and Deal's Four-Frame Model to expand the versatility and effectiveness of leaders, by allowing them to act from perspectives appropriate the situations they face. These perspectives include: * Structural Frame – organization as a factory or machine, making sure rules, roles, and process are attuned to objectives, environment, and technology * Human Resource Frame – organization as a family, making sure the team is aligned, empowered, and fulfilled * Political Frame – organization as an arena, with appropriately developed advocacy and power base frameworks, and an environment for productive handling of competition and conflict * Symbolic frame – organization as theater, that inspires faith, beauty, and meaning.