Organizational Training

If you can't find what you want, Ask Us.

Refine Your Results

reset

Filter by Category

Location

Dates

FEATURED VENDORS

Showing 1-20 of 458 results Sort by:

Courses

  • 1 Request Info

    Deliver Seamless Internal Customer Service

    Better meet external customer needs by improving internal coordination & communication…Collaborate more effectively between internal departments…Break down barriers & silos that exist between departments…Work better with different people and personalities…Identify how we all work & play for the same ‘home team’…Locate & remove the most common internal service impediments…Identify the benefits our customers will receive by improved internal customer service…Recognize who your internal customers are and how they help the business…Deliver service that earns the praise of customers…Reduce the stress level by working smarter, not harder…Decrease the number of complaints from external customers due to poor quality service…Develop the ability to transform conflict into cooperation…Anticipate and exceed customer service expectations more regularly…Develop improved listening and communication techniques
  • 2 Request Info

    Preparing Yourself for Change

    Become more effective in accepting and supporting change…Understand the upsides to change and growth while preparing for change…Learn what happens when you choose not to change or grow…Accept and implement change more quickly, completely and successfully…Help smooth change transition and help overcome resistance…Do your part in overcoming negativity in the workplace during change…Understand the true reasons why we resist and fear change while we are preparing for change…Anticipate your reactions to change…Become a more influential and positive role model for co-workers during change…Learn how you can become a catalyst for change as we are preparing for change…Deal with your emotional impacts of change more effectively…Better understand the effect of change on you and your personality…Improve interpersonal communication to reduce defensiveness during change…Do your part in reducing conflict in the workplace during change
  • 3 Request Info

    Successful Project Management Skills

    Plan, manage and control projects more successfully - Increase project cooperation and communication - Coordinate the tasks more effectively - Enhance the spirit of teamwork among project team members - Reduce new product development cycle - Deliver projects consistently on time and within budget - Reduce the time required to plan and manage projects - Provide management, clients or customers with the project information quickly - Define up-front project scope and deliverables even when your client/customer isn't sure what they really want - More clearly identify work requirements - Develop more accurate and realistic time and performance estimates - Schedule projects more accurately – Spot & mitigate problems more quickly - Enhance people skills to effectively motivate and communicate with your team – Develop risk analyses & contingency plans – Create project post postmortems and lessons learned
  • 4 Request Info

    California AB 1825 Sexual Harassment Training

    Training Benefits & Deliverable Include: Meet CA AB 1825 sexual harassment training requirements…Build stronger working relationships through increased understanding…Improve productivity by providing a more comfortable working climate…Communicate more professionally and effectively with co-workers…Reduce the instances of being misunderstood or misrepresented…Reduce the exposure to employment and labor law claims by documenting sexual harassment training…Deal with cultural, generational, religious and other differences more sensitively…Learn communication skills that can eradicate harassment and discrimination before it begins…Sensitize employee awareness to colleague perceptions and perspectives…Address the most common causes of harassment and disrespect…Increase the employee’s understanding of their responsibilities of behavior…Identify and avoid risky work place conduct…Reinforce your company’s anti-harassment and discrimination policies
  • 5 Request Info

    Promoting a Diverse & Harassment-Free Workplace

    Training Benefits & Deliverables Include: Prevent discrimination or harassment situations from arising with co-workers…Build stronger working relationships through increased understanding…Provide a more comfortable working climate…Communicate more professionally and effectively with co-workers and customers…Reduce the instances of being misunderstood or misrepresented…Reduce the exposure to legal claims by documenting sensitivity training…Deal with cultural, generational, and other differences more sensitively…Learn communication skills that eradicate harassment or discrimination…Sensitize employee awareness to colleague perceptions and perspectives…Address the most common causes of harassment and disrespect…Reinforce your company’s anti-harassment and discrimination policies
  • 6 Request Info

    Business Etiquette

    How you present yourself to others in the business world speaks volumes. Business etiquette provides a framework for building successful professional relationships. From introductions to dining manners to how you interact with your coworkers, this course offers some foundational tips on what you need to know when establishing business relationships.
  • 7 Request Info

    Conducting Effective Meetings

    Conducting effective meetings is part of every manager's job. Learn how to: Engage participants productively before the meeting starts, Establish a clear agenda, Stay on track during a meeting, Ensure meeting results once it's over.
  • 8 Request Info

    Interpersonal Communication Skills

    Core communication skills at work apply to countless day to day situations including responding to customer complaints, correcting performance problems and ongoing communication with coworkers. This course covers: Classic roadblocks to communication, Asking the right questions, Productive listening, Providing non-judgmental feedback, and Setting goals
  • 9 Request Info

    Excelling as a Highly Effective Team

    “One of the biggest adjustments graduating students make is going from thinking about themselves to thinking about the team.” Part of this program is based on Eric’s chapter “Building High Trust Teams,” in which he tells stories and provides a system on how to build a high trust communication team. This is an interactive, high energy, and engaging program. Your Audience will learn: The 4 steps to building a high trust team; including an interactive session on trust. Why healthy conflict is essential to a high performing team; including a group exercise on the distinction between healthy and unhealthy conflict. How to receive feedback and coaching; including an exercise on personal awareness and how it impacts the teams performance.
  • 10 Request Info

    Prioritizing and Managing Multiple Projects

    “Learning how to prioritize and manage the chaos of a work day is a learned skill.” Part of this program is based on Eric’s chapter “Prioritize for Productivity,” in which he provides a system on how to be effective and deal with everything life throws at you. This is an interactive, high energy and engaging program. Your Audience will learn: Why to-do lists aren’t as effective as possible, including an audience interaction to demonstrate. Understanding and implementing the 80/20 rule, in which the audience creates their personal priority list. How to effectively handle interruptions; including a role play exercise. How to handle stress and understanding the impact of energy management.
  • 11 Request Info

    Leadership By Choice

    "Stop Managing People and Start Managing Their Promises" This is a complete 3-day leadership course. It doesn’t matter if you have been a manager for years or you are newly promoted. This course is designed to be of value at any level. This course is based on Eric’s two books. Your Audience will:   • Realize that leadership is a choice not a position or title • Build a greater degree of trust with co-workers, clients, and friends by listening and asking better questions • Increase productivity and effectiveness by understanding a model on productivity • Discover the impact of personal and team accountability
  • 12 Request Info

    Myers-Briggs Type Indicator(R) Understanding Personality

    The Myers-Briggs Type Indicator(R) MBTI is the most used and researched personality assessment. Rebecca Staton-Reinstein, Ph.D. and MBTI Master Practitioner, works with you individually or as a team to understand how your personality preferences influence your work, communication, and management styles. Maximize your unique gifts. Understand and interact with others more effectively. Individuals: Use MBTI to consider key life decisions, become a better communicator, and use your strengths and talents to become more productive. Teams: Gain insights into fellow team members, work together more effectively, and eliminate needless conflict. Everyone: Learn the art of Flexing to "speak the other person's language" without giving up your own. Receive a detailed profile, content-packed notebook in an interactive feedback and education session. Choose from different types of in-depth profile reports based on your needs. Integrate into leadership, team, and personal development.
  • 13 Request Info

    Structure Versus Flexibility - a Key Management Choice

    Balancing project structure and flexibility is a fine art. Too little structure gives us the Wild West, unmet commitments, and a team limited to what can be achieved by the fittest survivor. Too much structure smothers the initiative needed to overcome the unknowns limiting The Plan at the start of any project. Everyone knows this, but getting the right balance is so difficult that most of the time most projects find themselves some distance from the sweet spot. In this course, leaders with discover how to make their projects more successful by creating organizational structures and processes that * Are realistic about uncertainties * Tailor information infrastructure * Foster transparency with all stakeholders
  • 14 Request Info

    Tools for Better Communication and Better Meetings

    Open, respectful communication is key to any relationship, team, or organization. This course focuses on raising awareness of and overcoming two common barriers to successful interpersonal and team interaction: (1) unstated but consciously or unconsciously held beliefs, expectations, and needs; and (2) entering an interaction with an implicit goal to win rather than to learn and collaborate.
  • 15 Request Info

    Building Collaborative Team Skills at all Levels of your Organization

    CLI is your partner for designing personalized training that fits your needs. Our team building skills training helps individuals and teams become better problem-solvers, be more collaborative, increase trust, and become more result-focused. We do this by designing training services that make the most out of your time and budget needs. We start by developing the right design for you, whether it is a one-day or multi-day facilitated session, or a combination approach-using our virtual coaching and training online options. We can add helpful assessments, like the Five Dysfunctions of a Team, the DiSC Work Style Assessment, the Myers Briggs Type Indicator, or even a customized survey. Best of all, we bring exciting hands-on team building skill activities so that participants can practice and perfect the team skills that they need to work together. Your training services will be branded with your logo and incorporate important elements of your culture to personalize training.
  • 16 Request Info

    Rapid Learning Managing Conflict Workshop

    Learn to effectively manage conflict with our new Rapid Learning workshops! This workshop focuses on developing your organizations ability to deal with inter-personal conflict. CLI will aid you in developing your skills as a manager and leader by strengthening your conflict resolution skills. Learn how different work styles can influence conflict styles and how to deal with those unique styles in the workplace!
  • 17 Request Info

    Rapid Learning Innovation and Creativity Workshop

    Educate your employees on how to most effectively use their unique creative drive in the workplace! This program introduces your employees to the process of using innovation and creativity to solve workplace conflicts and challenges. This workshop uses the Foresight Styles Assessment tool to help individuals better understand themselves and their creative process. Individuals will walk away with a better understanding of their creative process and how to implement that in the workplace.
  • 18 Request Info

    Rapid Learning Customer Relations Skills Workshop

    Inform your employees on how to best handle clients with our Customer Relations Skills workshop! This program uses the DiSC assessment tool to identify unique strengths and weaknesses for each employee and how to best approach customer relations knowing your strengths and weaknesses. This workshop will train employees in the most effective tools or “people skills” used to enhance customer relationships. Employees will walk away with a better understanding of both themselves and how their unique workstyle handles client relations.
  • 19 Request Info

    Rapid Learning Influencing Others without Authority Workshop

    Improve your organizations inter-personal relationships with our Influencing Others Without Authority workshop! This program will impart your employees with the skills necessary to delegate and co-ordinate to others through coaching and participating rather than authoritative directing. This workshop uses the DiSC assessment tool to equip individuals with the skills necessary to influence others in the organization in a co-operative manner. Increase employee morale and effectiveness by teaching them the skills they need to co-operate!
  • 20 Request Info

    Rapid Learning Living the Mission and Values Workshop

    Learn how to enact the mission & values of your organization! This program will train employees in enacting the ideals of an organization. By following the mission statement of your organization, employees will be more informed to act out the values that your organization promotes. This workshop focuses on training individuals in better understanding and adhering to the culture of your organization. Take your organizations performance to the next level by imparting a clear understanding of your values to employees!