Listening

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Courses

  • 1 Request Info

    Customer Service for Health Care Professionals

    It is safe to say, most health care facilities you deal with fail to deliver superior customer service. No one was born knowing this skill...it is a learned trait. How can you expect to deliver the kind of customer service that wows your customers if you do not train to do so? This one day class examines who we are and what we do as a health care provider. We analyze our attitude and communications skills, and take a hard look at what our customers need. We learn customer service skills whether delivered in person, over the phone, or electronically. Finally, we learn how to handle complaints and difficult customers.
  • 2 Request Info

    Active Listening

    Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice their active listening skills.
  • 3 Request Info

    Listening & Communication Skills

    Employees learn the advanced skills of identifying social styles and adapting as well as the best practice methods for different forms of communication and contexts.
  • 4 Request Info

    Target Listening Webinar

    In this communications skills webinar you will learn how to:

    * Understand the body language of the speaker
    * Use their own body language to make others more receptive to their message
    * Identify the true intentions of the people they are speaking with
    * Take effective notes during discussions, meetings & training sessions
    * Stay alert & focused during meetings, classes, and conversations

    Our webinars include:

    * On-Demand Scheduling (you start when you want)
    * A self-paced program accessible for 3 months through any Internet connection
    * Access to a Target Learning instructor for 3 months
    * Interactive slide presentation w/ voice & text narrative
    * A workbook containing all the listening strategies & and steps for implementation

    Free Tour: https://targetlearning.net/tour/TL1/module1.html
  • 5 Request Info

    Active Listening

    Training provided by public schedule and in-house training in NC, SC, AL, FL, GA, TN, and MS
  • 6 Request Info

    Listening Skills ...... (All levels)

    MVP Seminars LLC, is a leading nationwide provider of business training seminars, consulting professionals & exceptional coaches, with quality academic backgrounds. Largest family operated seminar company in USA. Please call 510-558-3495.
  • 7 Request Info

    If We Can Hear, Why Aren't We Listening?

    Our effectiveness at work and the quality of our personal life hinge, in large part, on our ability to listen. However, studies indicate that we listen with only 25% efficiency. In this workshop we will learn and practice the skills necessary to be a more effective listener. .
  • 8 Request Info

    Professional Communication

    Focus on the importance of continuous communication professionally and effectively. The value of effective listening, speaking and writing as a means to deliver better results from every communication.
  • 9 Request Info

    Contagious Communication: How to Get Your Message Across in a Way that Sticks!

    With Contagious Communication™, you’ll be able to get them to do what you want them to do by speaking in a language they understand. Your communication will flow better, feel better and get understood so more things get done. Whether with senior leaders, bosses, colleagues, employees or friends and family, communication skills from this course will you give you the tools to understand what you want to say and how to clearly convey it to others.
  • 10 Request Info

    Transition From Buddy to Boss

    Transition from Buddy to Boss™ is for new managers who’ve been promoted, but perhaps not prepared. Help them swiftly move from former peer to partner without the challenges, conflict, or confusion and by developing awareness, leadership skills, and a plan.After this course, you will be able to:Approach their new role with skill and confidenceDevelop existing team members and former peersClarify their expectations, coach, develop assess and plan with the team
  • 11 Request Info

    How to be Appreciated More: Understanding the Entertainer Preference

    Understanding the Entertainer Preference™ is designed for those who find themselves drawn to the Entertainer quadrant from the CORE Snapshot™. Whether you have attended the Make Difficult People Disappear™ webinar or are familiar with the CORE Snapshot™ version of this assessment, or simply want to enjoy what you do, let some of your creativity show, and share ideas that get heard and appreciated, even if they aren’t used right away, this course is for you!
  • 12 Request Info

    Sharpening Your Listening Skills

    Listening is a critical skill that is frequently not used effectively and can be improved. Participants will learn about their strengths, understand their profile, and build a realistic action plan.
  • 13 Request Info

    Civility & Professionalism

    At the end of this course attendees will be able to build positive relationships with co-workers, managers and customers; demonstrate active listening skills; use language that builds a positive workplace; understand the power of nonverbal communication; rise above emotions during conflict; get their ideas heard through persuasive techniques; maintain a positive and professional image online and in email communications; and communicate in ways that are respectful and positive.
  • 14 Request Info

    Sharpen Your Listening Skills

    Listening is the most effective way to build trust and improve communications with your customers. This course teaches people how to build stronger relationships and stronger businesses through enhanced listening.
  • 15 Request Info

    Listen UP!

    Listen UP! Learning to listen is tough. This course is designed to produce participants who not only understand why listening is critical, but who ARE better listeners.
  • 16 Request Info

    idXready: Improving Your Listening Skills Participant Workbook

    Learn to adapt personal listening styles based on the situation and communication styles of others. Online assessments are sent prior to class. From the assessment a personalized workbook is created and includes data and handouts for each participant.
  • 17 Request Info

    idXready: Improving Your Listening Skills Facilitation Kit

    Minimize prep time with a fully scripted facilitation guide. Our kit includes activities that keep participants engaged and action planning exercises that extend the learning beyond the classroom. A separate Participant Workbook required.
  • 18 Request Info

    Personal Listening Profile

    Help people discover their most natural approach to listening and gain insight into the different approaches. Learn how to adopt another approach for more successful communication.
  • 19 Request Info

    Personal Listening Profile EPIC

    This 16 page report gives feedback on personalized strengths and growth areas while developing a strategy for improvement. It includes an analysis of the Communication Gap and an action plan for continued development.
  • 20 Request Info

    Personal Listening Facilitator Report

    The Facilitator Report gives a snapshot of the group dynamics by showing the similarities and differences that can lead to miscommunication.