Process Management

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Courses

  • 1 Request Info

    Advanced Tools and Techniques for Data Analysis

    This 2-day advanced analytics seminar will introduce you to predictive analytics techniques, so you can frame strategic and operational questions involving marketing, finance, and operations or other real-world business applications.

    In this hands-on course, you will cover a variety of analytics tools, such as histograms, ANOVA analysis, A/B testing, Pareto analysis, clustering, box plots, scatter diagrams, partitioning, unstructured text analysis, and multivariate regression analysis. Best of all, no background in statistics or programming is required. As long as you have a basic understanding of spreadsheets, you will learn how to manipulate complex data sets so you can gain insights that are not possible with common business intelligence techniques.

  • 2 Request Info

    Webinar: Service Level Agreements (SLAs) - Preparation Guidelines for Effective SLAs by Javier Kuong

    Who Will Benefit: Line senior executives responsible for company operations performance IT and quality assurance professionals Legal counsel officers that help develop agreements and service contracts Purchasing and Procurement Executives Legal Counsel Functions (Internal or External) Corporate and Internal Audit Executives, Internal and Information System Auditors Executives Dependent on Key Support Infrastructure Services, Such as IT and other business services Contingency Planning and Emergency Preparedness Professionals that must specify SLAs CIOs, CFOs, and any C-level Executive that Vitally Dependent on or that oversees Business Services External Auditors and Consultants in Risk Management and Contingency Planning Chief Risk Managers and Chief Security Officers (CSOs) and Professionals Individual Responsible for Negotiating Outsourced Services Compliance and Regulatory Mandate Officers/Professionals
  • 3 Request Info

    Breakthrough Six Sigma

    A simplified and powerful approach to Six Sigma that delivers breakthrough results fast. Apply the DMAIC process in services, operations and manufacturing. Fast cycle time, lean operations and other approaches covered as needed.
  • 4 Request Info

    Breakthrough Process Redesign

    Learn the five-step Breakthrough Process Redesign approach and apply it in the training session to your most crucial business, service or manufacturing process. Clients have saved millions, and the training pays for itself.
  • 5 Request Info

    Critical Thinking Challenge (Business Simulation)