Customer Relation Training, Client Retention
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| Title | Provider | Media | Primary Office | Language |
|---|---|---|---|---|
| 1 day Course - Customer Service | Alliance Training and Consulting | Onsite,Activity Based Training,Experiential | USA | English |
| Learn positive communications skills to deal effectively with the most demanding customers and difficult situations. Take proactive approaches to communicate policy to create an environment for public satisfaction. | ||||
| Art and Management of Dazzling Service | Christine Donovan & Associates | Onsite | USA | English |
| Former manager of Disney University shares the secrets for managing an exceptionally customer- focused team. Participants assess and develop service standards for their own organizations designed to elevate service practices to world-class levels. | ||||
| Attitudes and Action: The Cornerstones of Client Retention? | BBF Associates | Onsite | USA | English |
| Brainfood for Better Business | JEDlet.com | Internet Based Training | Canada | English |
| Attracting Attention to Your Website | ||||
| Brainfood for Better Business | JEDlet.com | Internet Based Training | Canada | English |
| Conducting Focus Groups with Flair | ||||
| Brainfood for Better Business | JEDlet.com | Internet Based Training | Canada | English |
| Equipping for a Presentation | ||||
| Brainfood for Better Business | JEDlet.com | Internet Based Training | Canada | English |
| "Win-Win" Sales Strategies | ||||
| Client Contact Management | Dr. Elliott B. Jaffa Associates | Onsite | ||
| Learn to acquire NEW & REPEAT business & build client loyalty to impact your bottom line. Be your clients' "value-added" expert. Your goal is to get to YES. Learn how to get there with "WOW!" | ||||
| Creating Customer Loyalty | BBF Associates | Onsite | USA | English |
| Customer Service & Retention Training | Millennium Training Institute | Coaching,Public & Onsite,Instructor Led Web Based | USA | English |
| Customized full & 1/2 day training program based on your needs. Examples include Customer Service & Retention, TQM Implementation, Process Redesign, Sales & Cold Calling, Problem Solving and more. Call 1.888.388.9981 for free consultation. | ||||
| Customer Service in Today's World | Next Step Concepts | Activity Based Training,Blended Learning,Onsite | USA | English |
| No matter what business you are in, good customer service can make the difference between a pleasant interaction and one that is out of control. This course will show you how to use customer service skills to make your job easier. | ||||
| Customer Service Training Programs | Richardson Co. Training Media | All Media | USA | English |
| Complete directory of training resources to enable your teams to offer exceptional customer service service and sales support. The Richardson Co. Training Media offers an easy-to-search site & a wide variety of training media from many producers. | ||||
| Delivering Quality Customer Service | Skill Masters Training | Onsite | ||
| Professional customer service has been identified as a key success factor for organizations of all sizes. This workshop covers such topics as customer expectations, successful service techniques, and handling complaints/angry customers. | ||||
| Employee retention | Employee Performance Strategies | Onsite | USA | English |
| Everyone's A Customer | The Par Group | Onsite | ||
| Program enhances customer service competencies. Skills are those used to assess a situation's potential for improvement, create alignment and inspire belief, buy-in and concerted action. | ||||
| Hosting Successful Customer Visits | BBF Associates | Onsite | USA | English |
| How to Successfully work with Clients | Consulting Skills USA | Onsite,CBT,Activity Based Training | USA | English |
| Work more effectively with clients: - Setting up successful projects - Running productive meetings - Working effectively with different types of people - Handling difficult client situations | ||||
| Key Opinion Leader Development Training | EMS Associates | Onsite | USA | English |
| Utilze a systematic process to develop and maintain an active relationship with key opinion leaders (KOL) in your field. Create KOL lists and determine internal contact process decisions. | ||||
| Managing Customer Retention | Workitect, Inc. | Onsite,Experiential,Activity Based Training | USA | English |
| Turn customer focus goals into plans for action by making extraordinary service a priority at every level. Management teams acquire the philosophy and skills they need to move from strategies and goals to actual application and results in this 3-day program. | ||||
| Retaining Valuable Customers | Workitect, Inc. | Onsite,Experiential,Activity Based Training | USA | English |
| Identify internal and/or external customers and learn how to provide consistently caring and professional service. Turn unproductive customer interactions into positive memorable experiences and learn the four things customers want in this 2-day workshop. | ||||
| Service Excellence for Staff | Workitect, Inc. | Onsite,Experiential,Activity Based Training | USA | English |
| Helps staff organizations become more customer-focused by taking on change agent roles and making internal customer service a priority at every level. Three-day workshop. | ||||
| The 5 Values of GREAT Customer Service | QMR.COM | - | USA | English Spanish |
| The video combines dramatizations and customer testimony to underscore key customer service values. The focus is on the skills needed to best serve diverse customer populations. Comprehensive facilitation package included. Award winner. | ||||
| Ziglar Training Systems - Customer Service | Character of Excellence, LLC | Onsite | USA | English |
| This comprehensive two-day course consists at least six modules that cover how to provide superior customer service and make sure your customers notice. | ||||