Business Conversation & Communication
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| Title | Provider | Media | Primary Office | Language | |
|---|---|---|---|---|---|
| 50 Ways to Keep Your Customers | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| We have all suffered from poor customer service and it's not pleasant. And it does not have to be that way. By using the techniques and skills found in this program something can be done and it can be done now. | |||||
| Basics of Profitable Customer Service | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Companies with great customer service survive and thrive. Those that provide poor customer service fail. In this DVD training program you'll be given the tools necessary to make your business grow and thrive. | |||||
| Basics to Improve Your Memory | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| A good memory is critical in any business situation. You need to remember names, dates, places, titles, quotes, times, and the list goes on and on. This program is designed to help you do just that. Amaze your fellow workers with your recall. | |||||
| BEAR Essentials of Business | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Take an inside look at what makes the Vermont Teddy Bear Company one of the nation's most famous and successful companies. See how it really cares about its customers and its employees. | |||||
| Better Meeting Management for Better Communication | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Are too many unproductive, wasteful meetings eating up your time? If so, then here is the better-meeting-management-training program you've been waiting for to put an end to unproductive meetings. | |||||
| Brainfood for Better Business | JEDlet.com | Internet Based Training | Canada | English | Get
Info |
| Sparkling Speeches | |||||
| CantrainOnline.com | CanTrain Development Corporation | Internet Based Training | Canada | English | Get
Info |
| CTOL combines top-notch courseware with state-of-the-art browser technology to deliver a unique, secure & effective learning experience. Our Business Skills packages contain an extensive array of courses which focus on business writing and communication. | |||||
| Communicating Effectively Through Speech | LR Communication Systems | Internet Based Training | Get
Info | ||
| Students work one-on-one with a private tutor via mail receiving six personal critiques of their audio- or videotaped business-related communications. Course content, exercises, and resources are available online or in hardcopy. | |||||
| Communication Skills that Build Winning Relationships | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Our daily communication skills can dramatically propel us to new levels of success. You'll get an inside-out look at the two basic categories of communication: Internal - the voice within, and Interpersonal - listening and dealing with others. | |||||
| Communication Skills: What Everyone Needs to Know | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Effective communication is the difference between productivity and chaos in the workplace. There are basic skills you must learn and apply to ensure your message is understood every time. | |||||
| Customer Service Starter LIBRARY | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Give your customer service people the head start they deserve. These training programs give your customer service people the necessary tools to deal with the most important person to your organization--The Customer! | |||||
| Effective Communication and Team Work | Bercume Associates | Onsite,Internet Based Training | USA | English | Get
Info |
| This session focuses on increasing communication; as well as, understanding and respecting different communication styles. A personality styles assessment is used to understand and adapt your communication style to increase team performance. | |||||
| Effective Performance Management | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| This program provides the tools necessary for any supervisor, new or old, to develop and implement a solid performance management system to ensure that everyone is working for the same results. | |||||
| Effective Teamwork | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| In businesses today the teamwork concept, rather than the old pyramid- shaped organization-chart-process, is what makes them successful. Ideas and decisions are generated within teams and not from the top down as in the past. | |||||
| Effective Written Communication | LR Communication Systems | Internet Based Training | Get
Info | ||
| Students work one-on-one with a private tutor via mail, fax, or e-mail, receiving five personal critiques of their business-related writing. Course content, exercises, and voluminous writing resources are available online or in hardcopy. | |||||
| e-LearningCenter's Professional Development Pack | e-LearningCenter.com | Internet Based Training | USA | English | Get
Info |
| High-quality, low-cost training courses for professional development in Negotiations, Motivation, Business Management, Time Management, Business Communication, Investing, QuickBooks, Microsoft Office 2000 and 2002/XP amd tons more. | |||||
| Empowering Employees | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Your employees need to play a major role in its success. They must make decisions that will enhance the productivity of your organization, and they must take ownership of both successes and problems. | |||||
| Essential Skills of Communicating | Bercume Associates | Onsite,Internet Based Training | USA | English | Get
Info |
| In this session, team leaders learn to create a climate of open communication; design clear, concise messages; recognize nonverbal cues; probe for clarification; and how to confirm another person�s understanding of the issues. | |||||
| Feedback Skills for Supervisors | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| In this continuous communication improvement training program, you'll see how to exercise the four elements (giving feedback, soliciting feedback, receiving feedback and self-evaluation) that make the feedback process useful. | |||||
| Frontline LIBRARY | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Learn the basic skills necessary to compete in today's complex marketplace with the new Frontline Library. Complete with 10 DVDs, 2 videocassettes, 10 books and 7 audio CDs. | |||||
| High Performance Workforce:The Keys to Effective Supervision | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Whether it’s your first day as a supervisor or you’re a seasoned veteran, this program will make you even better at your job. You’ll learn to develop the critical skills you need to be a truly effective leader. | |||||
| Hiring the Best | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| This step-by-step program tackles the ins-and-outs of finding and hiring employees you can depend on. You'll learn how to be proactive in the process, view resumes with an eagle-eye, and ask questions that get results. | |||||
| How to Achieve Ultimate Success | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| In How To Achieve Ultimate Success, Dr. Paul Timm presents a psychologically sound approach to help you reach the ultimate success you desire in both your business and personal life. | |||||
| How to Deal with Cultural Diversity in the Workplace | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| In the DVD training program "How to Deal with Cultural Diversity in the Work Place" you will learn to see the value of these differences in people and learn to put cultural diversity to work to benefit you and your organization. | |||||
| How to Develop Effective Communication Skills | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Communication is one of the most important words in any business. If you can communicate, you and your business will move forward and most likely thrive. If you can't, the road to success is blocked with numerous obstacles. | |||||
| How to Get Things Done | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| You'll learn fresh new ideas and techniques on how to master your time. You'll discover how to avoid procrastination; how to deal with the deadly crunch of meetings, phone calls and deadlines plus alot more! | |||||
| How to Handle Difficult People | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| You'll learn the various types of difficult behavior; discover the formula for changing attitudes and the ways to bring out the best in people. Presented on three volumes | |||||
| How to Make Winning Presentations | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Don't be one of these people. Stand before the crowd feeling comfortable and confident. With this new training program you'll learn to develop the skills to make every presentation a success and feel comfortable and in control when giving it. | |||||
| How to Plan, Write and Give a Winning Presentation! | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Feel the goals and aspirations of your audience and make the presentation of your life! This program will help you overcome the “presentation jitters” and deliver what the audience expects—a great speech! | |||||
| How to Set and Really Achieve Your Goals | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Reaching your goals can be extremely difficult. Even more difficult may be determining what your goals really should be. This program will help you and your company learn to set and then reach your goals. | |||||
| How to SHold Successful Meetings | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| You'll learn to develop a proper agenda and why it's important; how to reinvigorate a stalled meeting; how to use brainstorming when creative ideas are needed; how to invite the right people and much more! | |||||
| How to Supervise People | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Leadership is the ultimate challange in any job. It takes skill, toughness, and sensitivity sprinkled with that important touch of common sense. You'll learn the how-to approach to supervising - some theory and a lot of "what to do if" answers. | |||||
| In An Instant: Immediate Business Solutions | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Working with noted Industrial Psychologist Dr. Anthony Salemi we have developed the In An Instant video learning series which provides 20 solutions to many of today's most troubling business situations. | |||||
| JWAVIDEO TOTAL LIBRARY | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| The total library package contains every program found in the JWAVIDEO catalog (or website). | |||||
| Listen and Win | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| To succeed in business today you must become an effective communicator. Why then are some people better communicators than others? The mastery of effective listening skills gives the best communicators the desired competitive edge. | |||||
| Manage Your Time Better | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| This training program shows how to virtually "add" minutes to each day by forming a logical, prioritized sequence or "plan of action" that incorporates the use of symbols, notes, teamwork, clear communication processes, and much more. | |||||
| Manager's LIBRARY | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Improve your management team with the new Manager's Library. Comprised of DVDs, 10 CD audios, and 10 books, this library will help your managers get the needed jump on the competition. | |||||
| Managing Conflict at Work | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| This program looks at conflict as a normal part of life and shows how to turn it into a positive experience. The result will be a new atmosphere at your job, a feeling that problems are in fact solvable, and provide opportunities to grow and improve. | |||||
| Managing Stress and Anger | Williams LifeSkills | Internet Based Training | USA | English | Get
Info |
| Managing Stress & Anger is a Emotional Intelligence workshop developed to teach 10 core coping skills to developing better relationships with family members and co-workers. The 10 EI/EQ skills necessary for Team development and Leadership. members. | |||||
| Overcoming Stress at Work | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Overcoming Stress At Work defines stress, helps you identify your own stresses, teaches you the physical symptoms of stress-and relays positive mental-changing techniques to overcome non-positive stress once and for all. | |||||
| Presentation Skills | Illuminata Global, LLC | Onsite,Blended Learning,Internet Based Training | USA | English, Chinese-Cantonese, Chinese-Mandarin, Fren | Get
Info |
| Whether speaking to the board, to clients, to a large or small group, internally or externally, to the media, or at a conference, Illuminata Global will empower you with the tools and confidence required to excel in your next presentation. | |||||
| Prevent Sexual Harassment in the Workplace | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| This new self-study training program helps both the employer and employee know what they should do if they encounter sexual harassment in the workplace. This program presents a systematic approach to a very difficult problem. | |||||
| Succeed By Coaching | JWA Video | Video,DVD,Internet Based Training | USA | English | Get
Info |
| With this practical guide of do-it-now information you'll discover the essentials of coaching, including how to do it, when to do it, and why it is necessary in today's business world. | |||||
| Succeed by Listening | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| You'll discover the basic principles and techniques needed to become an active listener and better communicator in both your business and personal life. You'll learn to handle the tough situations by really understanding what has been said. | |||||
| Supervising the Difficult Employee | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| This program begins by highlighting steps for determining the root problem, using accurate documentation, then helping the employee take corrective action. Who knows? You may find that your "problem" employee just needed guidance to be one of your "best". | |||||
| Telephone Skills at Work | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Regardless of new technology the telephone is still the most used business tool in today's work place. It is also the most abused! | |||||
| The New Supervisor: Skills for Success | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Whether this is your first day as a supervisor or you've been on the job for years, "The New Supervisor: Skills for Success" will help you develop and improve your skills and make being a supervisor productive and enjoyable. | |||||
| The Power of Attitude | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| "Positive attitude. Positive attitude. Positive attitude."...A worn-out anthem? Or is there really power behind a positive attitude? This program shows that there is, and most of what makes us positive is attributed to our own self-image. | |||||
| The Power of Customer Service | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| This program provides the basics needed in any organization to help improve customer service. It is not a lot of theory. In fact, it is just the opposite; a training program that's loaded with do-it-now skills that can be put to work immediately. | |||||
| The Power of Wow Customer Service | Ron Morris Seminars | Public & Onsite Schedule,Instructor Led Web Based,Internet Based Training |
Canada | English | Get
Info |
| For more information on this course, see http://www.ronmorrisseminars.com/main.php?pid=1246 | |||||
| The Write Stuff | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| There is nothing like good writing. Good writing is the tool that may stretch our imaginations. The ability to communicate clearly and succinctly is critically important both in our business and personal lives. | |||||
| Time Management: Get the Most out of Your Time | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| You don't have to rise before dawn to be effective at work. You just need this exciting training program. You can take hold of your time. You can take hold of your schedule. You can manage your job more effectively. | |||||
| Use the Telephone the Right Way! | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| In this training program, your employees will learn how to apply 14 key call-handling skills that will boost not only your organization's credibility and bottom line, but also their own professionalism and value. | |||||
| Winning Customer Loyalty-Volume 1 | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| This program looks at what really alienates your customers. What makes them want to stay away and not buy your product. | |||||
| Winning Customer Loyalty-Volume 2 | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| This program shows you how to really exceed the expectations of your customers and gain their loyalty. It takes the ambiguity out of what it means to "give your customer more" when they really don't expect it. | |||||
| Winning Telephone Tips | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Complete with DVD, CD audio and book, the 30 action tips in this program can be put to use immediately. This program is for everyone in your organization from the mail room to the office of the president. | |||||
| Writing for Business Results | JWA Video | DVD,Video,Internet Based Training | USA | English | Get
Info |
| Precious hours march by as we stare at a blank computer screen. Don't despair. You don't have to be a best-selling author to write clearly and effectively. You just need to follow the program in Writing for Business Results. | |||||