Customer Service and Satisfaction
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| Title | Provider | Media | Primary Office | Language | |
|---|---|---|---|---|---|
| An Unlimited Use e-Learning License for Interpersonal Skills | CRKInteractive | Internet Based Training,Self-Paced Learning,Blended Learning | USA | English | Get
Info |
| You can provide your entire organization unlimited use of e-Learning that is educational, engaging, entertaining & affordable. Develop skills for Customer Service, Management & Sales. | |||||
| Building Customer Relationships | Total Training Network | Video,Video Streaming,Internet Based Training | USA | English | Get
Info |
| All TTN courses are video based & available in multiple formats including 100K video streaming, Video CD & Network Video Streaming. Courses can be purchased & delivered online on our On-line LMS or are available in a S.C.O.R.M. format for nearly any L.M.S. | |||||
| CantrainOnline.com | CanTrain Development Corporation | Internet Based Training | Canada | English | Get
Info |
| CTOL combines top-notch courseware with state-of-the-art browser technology to deliver a secure & effective learning experience. Our business skills packages contain an extensive array of topics associated with creating a service culture & customer service skills. | |||||
| Customer Recommendations | Bercume Associates | Internet Based Training | USA | English | Get
Info |
| In this online workshop, your representatives will learn the four-step recommendation process which is an essential part of customer interactions. | |||||
| Customer Service & Call Center Training | PHONE PRO | Onsite,Internet Based Training | USA | English | Get
Info |
| Customized Onsite Classes & Convenient 24/7 Web Seminars - FUN & EFFECTIVE training! Voice tone, call control, etiquette, negative information delivered in a positive way & more! Solid techniques for success in the very next customer interaction! | |||||
| Customers Forever | CanTrain Development Corporation | Onsite,Blended Learning,Internet Based Training | Canada | English | Get
Info |
| This 1 or 2-day program is for all front-line and support employees. It presents a framework for enhancing customer focus and service.Improve customer loyalty and retention, recovery and enhance service delivery of to your customers. | |||||
| Dealing with Difficult Customer Situations | Bercume Associates | Internet Based Training | USA | English | Get
Info |
| This interactive online skill builder will provide you with techniques for dealing with difficult customer situations. | |||||
| Off-the-Chart Customer Service Results Coaching Guide | OTC Learning Solutions | Activity Based Training,Experiential,Internet Based Training | USA | English | Get
Info |
| Named "Consummate Speaker of the Year," Lorna Riley CSP, is one of the elite presenters in the country, winner of five productivity and speaker awards, author of four books, three audio programs, 30 sales programs, and 60 productivity programs. | |||||
| Resolving Customer Complaints | JEDlet.com | Internet Based Training | Canada | English | Get
Info |
| It is imperative to minimize the damage dissatisfied customers can cause to your bottom line and reputation of your business. Identify different types of customer complaints and learn to ensure optimal customer satisfaction. | |||||
| Service Excellence | Total Training Network | Video,Video Streaming,Internet Based Training | USA | English | Get
Info |
| All TTN courses are video based & available in multiple formats including 100K video streaming, Video CD & Network Video Streaming. Courses can be purchased & delivered online on our On-line LMS or are available in a S.C.O.R.M. format for nearly any L.M.S. | |||||
| Winning Through Customer Service | Bercume Associates | Onsite,Internet Based Training | USA | English | Get
Info |
| This interactive workshop trains your sales and service staff to present a professional image and to communicate effectively in everyday customer service transactions, as well as in difficult situations. | |||||