Phone Training, Telephone Skills
For more information about telephone skills training seminars, courses and how to talk on the phone please click on the course titles or the vendor names below.
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| Title | Provider | Media | Primary Office | Language | Get Info |
|---|---|---|---|---|---|
| Telephone Skills | Lawson Consulting Group | Onsite | USA | English | Get Info |
| Improving Customer Service for Professional Offices | Improving Communications | Public & Onsite Schedule,Multimedia,Onsite | USA | English | Get Info |
| Increase client satisfaction and retention Topics include: company persona as shared responsibility, client perspectives, role of empathy, client-centered values, principles of effective communication, cross-selling, clients as your best advertisers | |||||
| Enhancing Telephone Customer Service | Skill Masters Training | Onsite | Get Info | ||
| The telephone is a critical business tool which is not always used properly and successfully. In this program, participants learn to handle a variety of telephone situations in order to leave a positive image in the mind of the caller. | |||||
| Telephone Communication Skills The Talking Connection | Learning LAB Associates | Onsite | Get Info | ||
| Telephone communication skills are about the bottom line. Customer service begins with the first telephone communication. Learn an easy step-by-step process to turn every telephone call into a positive business contact. | |||||
| Telephone Professionalism | R.C. Taylor and Associates | Onsite | USA | English | Get Info |
| How many times have you not understood a message or understood the person taking your call? Improve your skills here! | |||||
| Telephone Skills Training | The Phone Coach | Onsite,DVD,Coaching | USA | English | |
| Customized phone training or focused phone etiquette video to improve telephone customer service in your organization by improving the phone skills and telephone etiquette of your team members. | |||||
| See No Evil, Speak No Evil | Elevated Training, Inc. | Activity Based Training,Coaching,Onsite | USA | English | Get Info |
| Without the aid of non-verbal cues such as facial expressions and body posture, we can easily miss most of what telephone callers are trying to communicate, resulting in compromised professional and personal relationships. | |||||
| Phone Pro - Leaders in Telephone Skills Training | PHONE PRO | Onsite,Internet Based Training | USA | English | Get Info |
| Customized Onsite Classes & Convenient 24/7 Web Seminars - FUN & EFFECTIVE training! Voice tone, call control, etiquette, negative information delivered in a positive way & more! Solid techniques for success in the very next customer interaction! | |||||
| High-Impact Telemarketing Skills | Porter Henry & Company | Onsite | USA | English | Get Info |
| Communication Skills The Telephone Your First Impression For Success" | Dr. Rick Goodman | Onsite,MP3/CD,Teleclass/Webinar | USA | English | Get Info |
| Dr. Rick Goodman is a professional speaker, motivator, author and training consultant helping organizations Develop Great Leaders - Through Excellence in Communication, Team Building, Change Management, and Customer Excellence. “Dr. Rick = RESULTS | |||||
| "A provider of On-Site Training Courses" | Learning Skills Network | Onsite | USA | English | Get Info |
| The Learning Skills Network is a supplier of Management & Leadership, Personal Effectiveness & Communication, Sales, Business Skills, HR & Trainer Development courses. Our courses can be customized to your organization and delivered throughout the US and UK. | |||||
| Telephone Skills | Porter Henry & Company | Onsite | USA | English | Get Info |
| Telephone Courtesy | 4 Hour Training | Onsite | USA | English | Get Info |
| Ensure that your staff is efficient, courteous, and always projects a responsive, professional image on the phone.This employee training program is about how to make a professional impression when answering the phone. | |||||
| "CUSTOMER SERVICE SKILLS WORKSHOP" | Fathom Corporate Training | Public & Onsite Schedule,Activity Based Training | USA | English | Get Info |
| This Customer Service Skills workshop gives participants new insight into specific customer behavioral styles. It teaches students to address both the personal and process needs of the internal and external client. | |||||
| Telesales Skills (TM) | The Summit Group | Onsite,Blended Learning,Teleclass/Webinar | USA | English | Get Info |
| This program applies a methodology to telephone sales that is based on 15 years of extensive research in Fortune 500 companies. It enables participants to solve customer business problems and build consultative relationships with them. | |||||