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Retail Training Programs how to run a retail business

Industry Specific - Retail

Retail Training Programs, Retail Management Courses

For more information about retail management and sales courses and how to manage retail sales click on the course titles or the vendor names below.

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Title Provider Delivery Format Primary Office Language Get Info
Developing customer loyaltyEmployee Performance StrategiesOnsiteUSAEnglish
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We're All DifferentRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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After exploring how misunderstandings resulting from our differences can have an impact on the work environment and store sales, store associates will learn to use the SHOES method to overcome communication barriers. Available Sep 2009
Store Operations GuideRetailTraining.comPrint Based Courseware,Blended Learning,Self-Paced LearningUSAEnglish
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Over one hunder retail operation job aids. Use as a stand alone operations guide or to support our online SOJT course. Available Dec 2010.
Policies and proceduresEmployee Performance StrategiesOnsiteUSAEnglish
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Strategic Retail PlanningRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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Storeowners and managers will learn how to use a simple strategic planning process and a store audit to create strategic plans based on the Five P Retail Model. Available Nov 2009
Appearance and AttitudeRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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Store associates will learn how their appearance and attitude contribute to the store’s image and the customer’s shopping experience. Available Sep 2009
Coaching in Retail4 Hour TrainingOnsiteUSAEnglish
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Participants learn a straightforward, powerful approach to use when employees aren't meeting expectations
Customer serviceEmployee Performance StrategiesOnsiteUSAEnglish
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Project SellingRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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Store associates will learn how to provide better service and increase store sales by selling a complete project. Available 2010
Retail Customer Service TrainingThe Rainmaker GroupOnsite,Blended Learning,CoachingUSAEnglish
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Customer service training for your retail team members with a focus on placing team members in positions where they will be the most effective within your organization and provide top notch customer service.
Team TrainingChart Your Course InternationalExperiential
creative problem solving skills to get people to work more effectively together. Half-day/2-day programs
Impulse MerchandisingRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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This course reviews the many aspects of merchandising with a focus on day-to-day impulse merchandising activities that need to occur generate incremental, unplanned purchases. Available Nov 2009
Motivating front-line employeesEmployee Performance StrategiesOnsiteUSAEnglish
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Suggestive SellingRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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Store associates will learn when and how to use suggestive selling techniques to provide great customer service and increase store sales. Available Aug 2009
Suggestive selling techniquesEmployee Performance StrategiesOnsiteUSAEnglish
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Supplier ComplianceRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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Storeowners and managers will learn how to manage the vendor / supplier relationship by defining compliance expectations to ensure product is in the right place at the right time. Available Sep 2009
World Class Customer ServiceBelding Skills Training & DevelopmentOnsite,Activity Based Training,CoachingCanadaEnglish
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Belding's World-Class Customer Service training has won international awards and acclaim for its effectiveness and how well it motivates employees. Each program is customized to your precise needs, and delivered by the best trainers in the business.
Creating a Suggestive Selling ProgramRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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Department and store operations managers will learn how to develop and execute an effective suggestive selling program that is simple and easy. Available Oct 2009
Facilitation SkillsEmployee Performance StrategiesOnsiteUSAEnglish
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Retail Math SkillsSkill Masters TrainingOnsite
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Retail employees must know enough about math to perform their jobs competently. Participants learn about all of the retail math tools available and how to use them to make their jobs easier and improve their job performance.
BudgetingRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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Storeowners and managers will learn how to create a budget and Cash Flow forecast in order to ensure cash is available when it is needed. Available 2010
Improving Customer Service for Professional OfficesImproving CommunicationsPublic & Onsite
Schedule,Multimedia,Onsite
USAEnglish
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Increase client satisfaction and retention Topics include: company persona as shared responsibility, client perspectives, role of empathy, client-centered values, principles of effective communication, cross-selling, clients as your best advertisers
Resolving customer conflictsEmployee Performance StrategiesOnsiteUSAEnglish
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Effective coachingEmployee Performance StrategiesOnsiteUSAEnglish
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Rewarding Customer LoyaltyRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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Store associates will learn about their role in the day-to-day execution of a customer loyalty program and the benefits of rewarding customer loyalty. Available Oct 2009
Improving Customer ServiceImproving CommunicationsOnsite,Multimedia,Public & OnsiteUSAEnglish
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Increase customer satisfaction and retention; Identifying customers; Customer perspectives; Customer-centered perspectives; Principles of effective communication; Cross-selling; Educate customers; Customers as your best advertisers
Product knowledgeEmployee Performance StrategiesOnsiteUSAEnglish
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Profit and Loss: The Bottom LineRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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Storeowners and managers will learn how to use the Profit and Loss Statement to do financial analysis of their retail business with a focus on the financial ratios and indicators that most affect the retailer. Available Sep 2009
Developing a business planEmployee Performance StrategiesOnsiteUSAEnglish
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Merchandising BasicsRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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Store associates will learn basic merchandising terminology and the basic merchandising activities they will perform inside and outside the store. Available Oct 2009
Retail Industry Specific ResourcesRichardson Co. Training MediaAll MediaUSAEnglish
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This retail industry specific training directory includes resources from a wide variety of producers. Employee and management training topics include customer service, selling, retail management, harassment, coaching, theft prevention and much more.
Store Meeting Activities Tool KitRetailTraining.comPrint Based Courseware,Blended Learning,Self-Paced LearningUSAEnglish
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Over thirty fun activities that build customer service skills, increase product knowledge, and boost the success of your promotions. Each activity can easily be completed in 10-15 minutes. Use with Store Meeting online traiing. Available Dec 2009
Coaching for RetentionRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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In this course managers will learn how on-going coaching and feedback support employee retention by building moral, skills, confidence and loyalty. Available Oct 2009
Courage to Coach for RetailTRAINING SOLUTIONS, Inc.Internet Based Training,DVD,OnsiteUSAEnglish
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Effective coaching is the single most important factor in employee development today. This program turns common sense into common practice with a four-step process that can be applied to any employee performance situation.
Performance & Productivity for Front-Line StaffEmployee Performance StrategiesOnsiteUSAEnglish
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Building a winning teamEmployee Performance StrategiesOnsiteUSAEnglish
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Greeting CustomersRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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Store associates will learn when and how to greet customers in order to create a positive shopping experience and increase sales opportunities. FREE Demo Available Now
Product SamplingRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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Store associates will learn how to set the stage to sell by engaging customers with product through the senses of touch, taste, and sound. Available Dec 2009
Leadership DevelopmentEmployee Performance StrategiesOnsiteUSAEnglish
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Operational MerchandisingRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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This course introduces the many aspects of merchandising with a focus on day-to-day operational merchandising activities that need to occur in order to create the foundation for a positive retail shopping experience. Available Nov 2009
Welcome to RetailRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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After a brief history of retail and its significance to the economy, store associates will learn about the various retail job responsibilities and career opportunities within the context of the Five P Retail Model. Available Sep 2009
Introduction to Inventory ManagementRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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Storeowners and managers will learn the many aspects of inventory management from purchase to cash in the register as well as the need to manage inventory productively. Available 2010
Leadership SkillsMor is Mor-,OnsiteUSAEnglish
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Leadership workshop seminars covering communication, time management, improve productivity, customer relations, etc. These courses and more can be Individualized to meet your needs.
Safety and securityEmployee Performance StrategiesOnsiteUSAEnglish
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Employee retentionEmployee Performance StrategiesOnsiteUSAEnglish
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Retail SafetyRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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Store associates will learn about working safe and keeping customers safe. Available 2010.
Implementing a Loyalty ProgramRetailTraining.comInternet Based Training,Blended Learning,Self-Paced LearningUSAEnglish
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Storeowners and managers will learn how their store can benefit from a loyalty program and the various types of programs and program components to consider when creating and implementing a loyalty program for their store. Available Nov 2009
Recruiting, interviewing, and employee selectionEmployee Performance StrategiesOnsiteUSAEnglish
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If you want to get immediate info about a vendor's listing(s) below, check the "Get Info" checkbox on the right of the listing(s). Then, click the GET INFO button.

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