Retail Training Programs, Retail Management Courses
For more information about retail management and sales courses and how to manage retail sales click on the course titles or the vendor names below.
Get Info
To get an immediate quote or information about a vendor's services or products below, FIRST check the "Get Info" checkbox on the far right of the listing. Then, click the "GET INFO" Button in the box next to the listing. You can check up to 5 listings per request. The vendor(s) you selected will contact you right away with the information you requested.
| Title | Provider | Delivery Format | Primary Office | Language | Get Info |
|---|---|---|---|---|---|
| Developing customer loyalty | Employee Performance Strategies | Onsite | USA | English | Get Info |
| We're All Different | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| After exploring how misunderstandings resulting from our differences can have an impact on the work environment and store sales, store associates will learn to use the SHOES method to overcome communication barriers. Available Sep 2009 | |||||
| Store Operations Guide | RetailTraining.com | Print Based Courseware,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| Over one hunder retail operation job aids. Use as a stand alone operations guide or to support our online SOJT course. Available Dec 2010. | |||||
| Policies and procedures | Employee Performance Strategies | Onsite | USA | English | Get Info |
| Strategic Retail Planning | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| Storeowners and managers will learn how to use a simple strategic planning process and a store audit to create strategic plans based on the Five P Retail Model. Available Nov 2009 | |||||
| Appearance and Attitude | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| Store associates will learn how their appearance and attitude contribute to the store’s image and the customer’s shopping experience. Available Sep 2009 | |||||
| Coaching in Retail | 4 Hour Training | Onsite | USA | English | Get Info |
| Participants learn a straightforward, powerful approach to use when employees aren't meeting expectations | |||||
| Customer service | Employee Performance Strategies | Onsite | USA | English | Get Info |
| Project Selling | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| Store associates will learn how to provide better service and increase store sales by selling a complete project. Available 2010 | |||||
| Retail Customer Service Training | The Rainmaker Group | Onsite,Blended Learning,Coaching | USA | English | Get Info |
| Customer service training for your retail team members with a focus on placing team members in positions where they will be the most effective within your organization and provide top notch customer service. | |||||
| Team Training | Chart Your Course International | Experiential | |||
| creative problem solving skills to get people to work more effectively together. Half-day/2-day programs | |||||
| Impulse Merchandising | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| This course reviews the many aspects of merchandising with a focus on day-to-day impulse merchandising activities that need to occur generate incremental, unplanned purchases. Available Nov 2009 | |||||
| Motivating front-line employees | Employee Performance Strategies | Onsite | USA | English | Get Info |
| Suggestive Selling | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| Store associates will learn when and how to use suggestive selling techniques to provide great customer service and increase store sales. Available Aug 2009 | |||||
| Suggestive selling techniques | Employee Performance Strategies | Onsite | USA | English | Get Info |
| Supplier Compliance | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| Storeowners and managers will learn how to manage the vendor / supplier relationship by defining compliance expectations to ensure product is in the right place at the right time. Available Sep 2009 | |||||
| World Class Customer Service | Belding Skills Training & Development | Onsite,Activity Based Training,Coaching | Canada | English | Get Info |
| Belding's World-Class Customer Service training has won international awards and acclaim for its effectiveness and how well it motivates employees. Each program is customized to your precise needs, and delivered by the best trainers in the business. | |||||
| Creating a Suggestive Selling Program | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| Department and store operations managers will learn how to develop and execute an effective suggestive selling program that is simple and easy. Available Oct 2009 | |||||
| Facilitation Skills | Employee Performance Strategies | Onsite | USA | English | Get Info |
| Retail Math Skills | Skill Masters Training | Onsite | Get Info | ||
| Retail employees must know enough about math to perform their jobs competently. Participants learn about all of the retail math tools available and how to use them to make their jobs easier and improve their job performance. | |||||
| Budgeting | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| Storeowners and managers will learn how to create a budget and Cash Flow forecast in order to ensure cash is available when it is needed. Available 2010 | |||||
| Improving Customer Service for Professional Offices | Improving Communications | Public & Onsite Schedule,Multimedia,Onsite | USA | English | Get Info |
| Increase client satisfaction and retention Topics include: company persona as shared responsibility, client perspectives, role of empathy, client-centered values, principles of effective communication, cross-selling, clients as your best advertisers | |||||
| Resolving customer conflicts | Employee Performance Strategies | Onsite | USA | English | Get Info |
| Effective coaching | Employee Performance Strategies | Onsite | USA | English | Get Info |
| Rewarding Customer Loyalty | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| Store associates will learn about their role in the day-to-day execution of a customer loyalty program and the benefits of rewarding customer loyalty. Available Oct 2009 | |||||
| Improving Customer Service | Improving Communications | Onsite,Multimedia,Public & Onsite | USA | English | Get Info |
| Increase customer satisfaction and retention; Identifying customers; Customer perspectives; Customer-centered perspectives; Principles of effective communication; Cross-selling; Educate customers; Customers as your best advertisers | |||||
| Product knowledge | Employee Performance Strategies | Onsite | USA | English | Get Info |
| Profit and Loss: The Bottom Line | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| Storeowners and managers will learn how to use the Profit and Loss Statement to do financial analysis of their retail business with a focus on the financial ratios and indicators that most affect the retailer. Available Sep 2009 | |||||
| Developing a business plan | Employee Performance Strategies | Onsite | USA | English | Get Info |
| Merchandising Basics | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| Store associates will learn basic merchandising terminology and the basic merchandising activities they will perform inside and outside the store. Available Oct 2009 | |||||
| Retail Industry Specific Resources | Richardson Co. Training Media | All Media | USA | English | Get Info |
| This retail industry specific training directory includes resources from a wide variety of producers. Employee and management training topics include customer service, selling, retail management, harassment, coaching, theft prevention and much more. | |||||
| Store Meeting Activities Tool Kit | RetailTraining.com | Print Based Courseware,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| Over thirty fun activities that build customer service skills, increase product knowledge, and boost the success of your promotions. Each activity can easily be completed in 10-15 minutes. Use with Store Meeting online traiing. Available Dec 2009 | |||||
| Coaching for Retention | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| In this course managers will learn how on-going coaching and feedback support employee retention by building moral, skills, confidence and loyalty. Available Oct 2009 | |||||
| Courage to Coach for Retail | TRAINING SOLUTIONS, Inc. | Internet Based Training,DVD,Onsite | USA | English | Get Info |
| Effective coaching is the single most important factor in employee development today. This program turns common sense into common practice with a four-step process that can be applied to any employee performance situation. | |||||
| Performance & Productivity for Front-Line Staff | Employee Performance Strategies | Onsite | USA | English | Get Info |
| Building a winning team | Employee Performance Strategies | Onsite | USA | English | Get Info |
| Greeting Customers | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| Store associates will learn when and how to greet customers in order to create a positive shopping experience and increase sales opportunities. FREE Demo Available Now | |||||
| Product Sampling | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| Store associates will learn how to set the stage to sell by engaging customers with product through the senses of touch, taste, and sound. Available Dec 2009 | |||||
| Leadership Development | Employee Performance Strategies | Onsite | USA | English | Get Info |
| Operational Merchandising | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| This course introduces the many aspects of merchandising with a focus on day-to-day operational merchandising activities that need to occur in order to create the foundation for a positive retail shopping experience. Available Nov 2009 | |||||
| Welcome to Retail | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| After a brief history of retail and its significance to the economy, store associates will learn about the various retail job responsibilities and career opportunities within the context of the Five P Retail Model. Available Sep 2009 | |||||
| Introduction to Inventory Management | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| Storeowners and managers will learn the many aspects of inventory management from purchase to cash in the register as well as the need to manage inventory productively. Available 2010 | |||||
| Leadership Skills | Mor is Mor | -,Onsite | USA | English | Get Info |
| Leadership workshop seminars covering communication, time management, improve productivity, customer relations, etc. These courses and more can be Individualized to meet your needs. | |||||
| Safety and security | Employee Performance Strategies | Onsite | USA | English | Get Info |
| Employee retention | Employee Performance Strategies | Onsite | USA | English | Get Info |
| Retail Safety | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| Store associates will learn about working safe and keeping customers safe. Available 2010. | |||||
| Implementing a Loyalty Program | RetailTraining.com | Internet Based Training,Blended Learning,Self-Paced Learning | USA | English | Get Info |
| Storeowners and managers will learn how their store can benefit from a loyalty program and the various types of programs and program components to consider when creating and implementing a loyalty program for their store. Available Nov 2009 | |||||
| Recruiting, interviewing, and employee selection | Employee Performance Strategies | Onsite | USA | English | Get Info |