Business Etiquette & Ethics

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    Linda Florence

    -CHIEF LEARNING OFFICER -CERTIFIED FACILITATOR AND TRAINER Linda F. Florence is a talented and dynamic instructor specializing in human resource management issues including hiring, disciplinary practices, policies, compensation and retention strategies. She has over 20 years of senior management level experience in the hospitality, financial services, retail and higher education. Highly competent, approachable and affable are among the many reasons that Linda is a senior and lead facilitator and coach for Aegis Learning. Prior to working with Aegis Learning, Linda oversaw an accredited institution designed for military, law enforcement and strategic security graduate level programs, and has been an instructor at several community colleges and universities. Linda has both a Doctorate (PhD) and Masters degrees in Industrial/Organizational Psychology with honors, from Capella University, and she earned an undergraduate degree from George Mason University in Government and Politics.
  • 2 Request Info

    Polly Walker

    -CHIEF INNOVATION OFFICER -CERTIFIED FACILITATOR AND TRAINER Polly Walker is a native Las Vegan and has almost 25 years’ leadership experience in a variety of positions. She holds a Master’s Degree in Business Management from the University of Phoenix and a Master’s Degree in Public Administration from the University of Oklahoma. Polly’s areas of focus include leadership development, quality management, customer service, team member engagement and process improvement. She is an engaging and experienced facilitator, team builder, trainer, and change manager. She holds an Operational Excellence Certification from the University of Nevada Las Vegas, a Quality Improvement Associate (CQIA) certification from the American Society for Quality (ASQ), a Lean Six Sigma Black Belt, and is on the Board of Examiners for the Southwest Alliance for Excellence. In her personal life, Polly has an 18 year old son who is a rock star (literally) is an artist, enjoys running, and Spartan races.