Consulting - Cross Cultural / Multi-Generational

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  • 1 Request Info

    Generational Workplace Workshop

    The objective is to engage the audience in a deeper understanding of this diversity issue as well as exploring the impact social media and evolving communications technology has on the different generations and their interactions in the workplace.
  • 2 Request Info

    Polly Walker

    -CHIEF INNOVATION OFFICER -CERTIFIED FACILITATOR AND TRAINER Polly Walker is a native Las Vegan and has almost 25 years’ leadership experience in a variety of positions. She holds a Master’s Degree in Business Management from the University of Phoenix and a Master’s Degree in Public Administration from the University of Oklahoma. Polly’s areas of focus include leadership development, quality management, customer service, team member engagement and process improvement. She is an engaging and experienced facilitator, team builder, trainer, and change manager. She holds an Operational Excellence Certification from the University of Nevada Las Vegas, a Quality Improvement Associate (CQIA) certification from the American Society for Quality (ASQ), a Lean Six Sigma Black Belt, and is on the Board of Examiners for the Southwest Alliance for Excellence. In her personal life, Polly has an 18 year old son who is a rock star (literally) is an artist, enjoys running, and Spartan races.
  • 3 Request Info

    R. Scott Boots, MPA

    Persons who are responsible for the wellness of other persons and systems, such as care providers, managers, customer service staff and administrative professionals, often face stress and burnout resulting in absenteeism, turnover, increased errors and even mortality. This can be very harmful to organizational productivity and credibility, creating costly gaps in care and services. But who cares for the care providers and other employees? Providers and professionals working in education, healthcare, sales and hospitality must be reminded how to assert themselves, set healthy boundaries and respond to stress in healthy ways. Focus groups held by HCEI across the US confirm the need to celebrate the spirit and journey of caring persons while teaching self-preservation skills for the future. When employees care for themselves first they then provide better care and services to others.