Business Conversation Skills for the Multilingual Professional

Program Description

Express your ideas directly and clearly using the conventions of American verbal and nonverbal communication.


For multilingual professionals, opportunities lie in knowing how to express your ideas in any business conversation correctly and confidently. This comprehensive 2-day workshop will improve your conversation skills on all levels through interactive discussions and case studies. You will gain the confidence you need to speak your mind at work and create a style of business conversation that works for you and will help you achieve your professional and organizational goals.

How You Will Benefit

  • Express yourself in a way that will increase self-confidence
  • Recognize business conversational pitfalls and how to avoid them
  • Develop skills to recognize different styles in business conversations
  • Gain the ability to become assertive and focus on the issues being addressed
  • Increase your knowledge of body language and other nonverbal communication
  • Select effective business language, patterns of delivery, and structures

Who Should Attend

Multilingual business professionals who have a solid knowledge of the American English language but find difficulty in verbal and nonverbal aspects of business conversation in U.S. companies.


  • Apply cultural factors to conduct audience analyses and plan successful business conversations
  • Recognize the elements of American nonverbal behaviors and their place in conversations
  • Choose vocabulary that is clear, culturally appropriate, and promotes conversation
  • Apply fundamental American grammar rules correctly
  • Assemble messages to deliver proper emphasis and meaning using verbal and nonverbal elements
  • Apply multisensory listening skills to reduce misunderstandings and promote conversations
  • Evaluate how to influence others through an analysis of the situation and of your conversation partner’s position, needs, and responsibilities
  • Recognize that American business communication is about selling ideas both inside and outside the organization
  • Action planning

Locations, Dates & Pricing

# Location Date(s) List Member

Prices are subject to change without notice. Discounts apply for groups of three or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.

If this course or the dates/locations listed do not have what you are looking for, then contact us and we will find it for you right away. It will save you a lot of time and energy finding it yourself.

AMA's Main Conference Centers

Seminars scheduled for the cities below are held at the locations listed. For location information for other cities in which AMA seminars are held please call or email for information.
  • New York

    AMA executive Conference Center
    1601 Broadway New York, NY 10019
    American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.

  • Chicago

    AMA executive Conference Center (adjacent to the Marroitt O'Hare)
    8655 West Higgins Rd
    Chicago, IL 60631

  • San Francisco

    AMA executive Conference Center (located in San Francisco Marriott Hotel)
    55 Fourth Street 2nd Level
    San Francisco, CA 94103

  • Atltanta

    AMA Executive Conference Center
    1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
    Atlanta, GA 30309

  • Washington D.C.

    Arlington, Virginia
    2345 Crystal Drive, Suite 200
    Arlington, VA 22202

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Your Satisfaction Guarantee:

We stand behind our seminars with a 100 percent, iron-clad, money-back guarantee of satisfaction. If for any reason you’re not completely satisfied with the solid skills, the tips, tools and shortcuts, and the crucial information you receive during this workshop, we’ll refund your money in full. Every penny. Guaranteed!

Program Details

Hosted By
  • Seminar Number:


  • Length:

    2 Day(s)

  • Program Hours:

    Registration begins at 8:30 a.m.

  • CEU Credits:


  • CPE Credits:


  • FCOMM Credits:


  • Lunch:

    Lunch is on your own.

  • Continuing Education:

    Continuing education credits may be recognized by your professional board. Contact your own board to find out what's required.

Bring a seminar to your site!

For information about bringing a course to your site please call 919-480-2550 or email the registry at