Getting Results Without Authority

Program Description

Learn how to be persuasive and get the results you’re looking for without authority.

Whether you’re dealing with bosses, colleagues, staff members or senior management, the ability to win respect, influence people and cultivate cooperation is absolutely essential to career success. In this persuasive skills training, you’ll focus on the key elements of influencing others when there is lack of authority—personal power, persuasion and negotiation.

Learn how to influence people by building your power base using the Personal Power Model…understand exchange and reciprocity (the first steps in the influence process) …adapt communication style to build credibility…persuade with a framework of discovery, preparation and dialogue…master the key components of negotiation.

You’ll practice persuasive communication and other influencing techniques right from day one through the final activity on day three of this information-packed program—and enhance your learning with videos, exercises, assessment tools and group discussions.

How You Will Benefit

  • Establish or regain credibility so you can begin to influence people
  • Effectively use your power base to persuade others
  • Understand the person you’re trying to influence—and persuade through give-and-take
  • Develop and grow relationships within your organization and beyond
  • Create a collaborative work environment for faster, better results
  • Let communication differences work for, not against, you
  • Successfully sell your ideas and implement change
  • Achieve trust and give-and-take relationships up, down and across the organization
  • Influence people while projecting self-confidence without being pushy
  • Adapt your style to the person or situation you’re dealing with
  • Identify various negotiating techniques that promote win-win outcomes

Who Should Attend

This persuasion and influencing course is ideal for new managers or supervisors who need to have work done through others—or who need to convince another person to buy into an idea or follow up on a request.

Agenda

Personal Power

  • Understanding your personal power
  • Personal power behaviors
  • Attributes of effective/ineffective influencers
  • Your power relative to the other person
  • Influencing strategies
  • Commitment Model: why commitment from others doesn’t happen by chance

Reciprocity and Relationships: The First Step in the Influence Process

  • Mental model of influence
  • Reciprocity assessment and case study
  • Principles of reciprocity
  • Building relationships
  • Creating partnership

Communication Style

  • The importance of flexing with communication style preferences when influencing others
  • Various communication styles you come across at work 
  • Identifying your preferred communication style and those of others 
  • The impact of the negative attribution cycle

Persuasion

  • Key components of persuasive communication skills: discovery, preparation, dialogue
  • The need to adjust to different audiences
  • Understanding the world of the other person
  • The role of investment and risk in persuasion
  • Achieving credibility
  • Managing stakeholders
  • Reaching a common goal
  • Selling your position by providing evidence
  • Connecting emotionally
  • Best form of communication: listening, questioning
  • Practicing persuasion in business techniques

When Conflict Comes Between You and Your Desired Results

  • Approaches to conflict resolution
  • Conflict activity
  • Giving and receiving feedback
  • Using a win-win mindset

Getting Better Results Through Negotiation

  • Power, information, timing and approach
  • Basic principles of negotiation
  • Various steps in negotiation
  • Final negotiation activity

Developing an Action Plan

Locations, Dates & Pricing

Pricing
# Location Date(s) List Member
0253201462

Houston TX

Norris Conference Center
11/29/2017 - 12/01/2017 $2445 $2195 Register
0253201463

San Francisco CA

AMA San Francisco Center
11/29/2017 - 12/01/2017 $2445 $2195 Register
0253201464

Arlington VA

AMA Washington Area Center
12/04/2017 - 12/06/2017 $2445 $2195 Register
0253201467

Durham NC

12/06/2017 - 12/08/2017 $2445 $2195 Register
0253201466

Chicago IL

Summit West
12/11/2017 - 12/13/2017 $2445 $2195 Register
0253201465

New York NY

AMA New York Center
12/13/2017 - 12/15/2017 $2445 $2195 Register
0253201470

Saranac Lake NY

Virtual Meeting
01/16/2018 - 01/25/2018 $2345 $2095 Register
0253201468

Denver CO

01/22/2018 - 01/24/2018 $2445 $2195 Register
0253201472

New York NY

AMA New York Center
02/05/2018 - 02/07/2018 $2445 $2195 Register
0253201473

San Francisco CA

AMA San Francisco Center
02/07/2018 - 02/09/2018 $2445 $2195 Register
0253201474

Arlington VA

AMA Washington Area Center
02/12/2018 - 02/14/2018 $2445 $2195 Register
0253201475

Chicago IL

Summit West
02/14/2018 - 02/16/2018 $2445 $2195 Register
0253201477

Dallas TX

02/28/2018 - 03/02/2018 $2445 $2195 Register
0253201478

San Diego CA

03/05/2018 - 03/07/2018 $2445 $2195 Register
0253201471

Nashville TN

03/07/2018 - 03/09/2018 $2445 $2195 Register
0253201485

Chicago IL

Summit West
03/12/2018 - 03/14/2018 $2445 $2195 Register
0253201494

Boston MA

03/19/2018 - 03/21/2018 $2445 $2195 Register
0253201481

Saranac Lake NY

Virtual Meeting
03/20/2018 - 03/29/2018 $2345 $2095 Register
0253201480

Seattle WA

03/26/2018 - 03/28/2018 $2445 $2195 Register
0253201490

Arlington VA

AMA Washington Area Center
04/02/2018 - 04/04/2018 $2445 $2195 Register
0253201491

New York NY

AMA New York Center
04/09/2018 - 04/11/2018 $2445 $2195 Register
0253201492

San Francisco CA

AMA San Francisco Center
04/11/2018 - 04/13/2018 $2445 $2195 Register
0253201493

Chicago IL

Summit West
04/16/2018 - 04/18/2018 $2445 $2195 Register
0253201495

Philadelphia PA

05/07/2018 - 05/09/2018 $2445 $2195 Register
0253201496

Saranac Lake NY

Virtual Meeting
05/08/2018 - 05/17/2018 $2345 $2095 Register
0253201497

Atlanta GA

AMA Atlanta Center
05/09/2018 - 05/11/2018 $2445 $2195 Register
0253201498

Austin TX

05/21/2018 - 05/23/2018 $2445 $2195 Register
0253201499

San Francisco CA

AMA San Francisco Center
05/30/2018 - 06/01/2018 $2445 $2195 Register
0253201500

Chicago IL

Summit West
06/04/2018 - 06/06/2018 $2445 $2195 Register
0253201501

Arlington VA

AMA Washington Area Center
06/06/2018 - 06/08/2018 $2445 $2195 Register

Prices are subject to change without notice. Discounts apply for groups of three or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.


If this course or the dates/locations listed do not have what you are looking for, then contact us and we will find it for you right away. It will save you a lot of time and energy finding it yourself.

AMA's Main Conference Centers

Seminars scheduled for the cities below are held at the locations listed. For location information for other cities in which AMA seminars are held please call or email for information.
  • New York

    AMA executive Conference Center
    1601 Broadway New York, NY 10019
    American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.

  • Chicago

    AMA executive Conference Center (adjacent to the Marroitt O'Hare)
    8655 West Higgins Rd
    Chicago, IL 60631

  • San Francisco

    AMA executive Conference Center (located in San Francisco Marriott Hotel)
    55 Fourth Street 2nd Level
    San Francisco, CA 94103

  • Atltanta

    AMA Executive Conference Center
    1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
    Atlanta, GA 30309

  • Washington D.C.

    Arlington, Virginia
    2345 Crystal Drive, Suite 200
    Arlington, VA 22202

Register Now


Your Satisfaction Guarantee:

We stand behind our seminars with a 100 percent, iron-clad, money-back guarantee of satisfaction. If for any reason you’re not completely satisfied with the solid skills, the tips, tools and shortcuts, and the crucial information you receive during this workshop, we’ll refund your money in full. Every penny. Guaranteed!

Program Details

Hosted By
  • Seminar Number:

    02532

  • Length:

    3 Day(s)

  • Program Hours:


    Registration begins at 8:30 a.m.

  • CEU Credits:

    1.8

  • PDU Credits:

    18.0

  • CPE Credits:

    21.0

  • FCOMM Credits:

    17.0

  • FPDEV Credits:

    4.0

  • PDU_L Credits:

    18.0

  • Lunch:

    Lunch is on your own.

  • Continuing Education:

    Continuing education credits may be recognized by your professional board. Contact your own board to find out what's required.

Bring a seminar to your site!

For information about bringing a course to your site please call 919-480-2550 or email the registry at eric@trainingregistry.com.