Making the Transition from Staff Member to Supervisor

Program Description

Get ready to rise to the occasion.

Be ready to take on any task, bring your best self to the job, and adopt habits that will quickly get you up to speed.

In this high-impact, interactive seminar, we’ll help you avoid common pitfalls of your new status and responsibilities. You’ll learn the secrets of managing people and get all the essentials, from motivating direct reports and coaching to conflict resolution and legal compliance. With hands-on practice, you’ll have skills you can begin using right away. Plus a game plan that helps you start experiencing the benefits of your new role sooner.

How You Will Benefit

  • Create a new game plan for growth
  • Let go of your former role and establish your credibility
  • Develop legal awareness to act and behave in compliance with workplace laws
  • Adjust your behavioral style to give yourself a more winning edge
  • Discover the secrets to inspiring and motivating your direct reports
  • Use the instant feedback model to build a successful coaching relationship
  • Control your emotions and think strategically when dealing with conflicts
  • Be definite and decisive in managing and protecting your time

Who Should Attend

Newly-promoted supervisors with less than one year of experience in this position; process and production supervisors who want to enhance their effectiveness through supervisor training.


Setting Yourself up for Success

  • Understanding your new role as a supervisor
  • Making a change or letting go: Working with the three phases of change
  • Recognizing common challenges and pitfalls to avoid
  • Meeting the expectations of key stakeholders, including your boss, direct reports, senior management, and former peers
  • Conducting a gap analysis to determine how to meet critical expectations

Developing Legal Awareness

  • Understanding basic equal employment opportunity (EEO) laws
  • Gaining legal awareness in all aspects of the performance cycle

Leveraging Your Personal Style

  • Understanding your own personal style and the styles of others through an assessment
  • Focusing on clues that can help pinpoint an individual’s personal style
  • Flexing your personal style to build more effective relationships

Motivating Others

  • Conducting an employee motivation analysis
  • Creating a motivating work environment based on each employee’s personal style

Managing Employee Performance

  • Setting SMART goals for yourself and others
  • Using a five-step model to train your employees
  • Giving and receiving supportive and corrective feedback

Delegating Work to Your Team

  • Creating a plan for delegation and using this process to assign key tasks
  • Overcoming your fears of turning over responsibility and authority

Handling Conflict with Ease

  • Knowing your conflict-handling styles
  • Developing the right conflict approach for each individual and situation

Managing Your Time

  • Applying the time priority model to workplace tasks
  • Managing and protecting your time to get more of the right things done

Locations, Dates & Pricing

# Location Date(s) List Member

Arlington VA

AMA Washington Area Center
02/22/2018 - 02/23/2018 $1995 $1795 Register

Chicago IL

Summit West
02/26/2018 - 02/27/2018 $1995 $1795 Register

New York NY

AMA New York Center
03/01/2018 - 03/02/2018 $1995 $1795 Register

Arlington VA

03/08/2018 - 03/09/2018 $1995 $1795 Register

Saranac Lake NY

Virtual Meeting
03/13/2018 - 03/22/2018 $1895 $1695 Register

San Francisco CA

AMA San Francisco Center
03/15/2018 - 03/16/2018 $1995 $1795 Register

Boston MA

03/26/2018 - 03/27/2018 $1995 $1795 Register

Lake Buena Vista FL

04/02/2018 - 04/03/2018 $1995 $1795 Register

Anaheim CA

04/05/2018 - 04/06/2018 $1995 $1795 Register

New York NY

AMA New York Center
04/09/2018 - 04/10/2018 $1995 $1795 Register

Chicago IL

Summit West
04/16/2018 - 04/17/2018 $1995 $1795 Register

Arlington VA

AMA Washington Area Center
04/26/2018 - 04/27/2018 $1995 $1795 Register

Dallas TX

05/03/2018 - 05/04/2018 $1995 $1795 Register

San Francisco CA

AMA San Francisco Center
05/07/2018 - 05/08/2018 $1995 $1795 Register

Saranac Lake NY

Virtual Meeting
05/08/2018 - 05/17/2018 $1895 $1695 Register

New York NY

AMA New York Center
05/17/2018 - 05/18/2018 $1995 $1795 Register

San Diego CA

06/04/2018 - 06/05/2018 $1995 $1795 Register

Arlington VA

AMA Washington Area Center
06/07/2018 - 06/08/2018 $1995 $1795 Register

Atlanta GA

AMA Atlanta Center
06/14/2018 - 06/15/2018 $1995 $1795 Register

New York NY

AMA New York Center
06/18/2018 - 06/19/2018 $1995 $1795 Register

Chicago IL

Summit West
06/21/2018 - 06/22/2018 $1995 $1795 Register

Prices are subject to change without notice. Discounts apply for groups of three or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.

If this course or the dates/locations listed do not have what you are looking for, then contact us and we will find it for you right away. It will save you a lot of time and energy finding it yourself.

AMA's Main Conference Centers

Seminars scheduled for the cities below are held at the locations listed. For location information for other cities in which AMA seminars are held please call or email for information.
  • New York

    AMA executive Conference Center
    1601 Broadway New York, NY 10019
    American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.

  • Chicago

    AMA executive Conference Center (adjacent to the Marroitt O'Hare)
    8655 West Higgins Rd
    Chicago, IL 60631

  • San Francisco

    AMA executive Conference Center (located in San Francisco Marriott Hotel)
    55 Fourth Street 2nd Level
    San Francisco, CA 94103

  • Atltanta

    AMA Executive Conference Center
    1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
    Atlanta, GA 30309

  • Washington D.C.

    Arlington, Virginia
    2345 Crystal Drive, Suite 200
    Arlington, VA 22202

Register Now

Your Satisfaction Guarantee:

We stand behind our seminars with a 100 percent, iron-clad, money-back guarantee of satisfaction. If for any reason you’re not completely satisfied with the solid skills, the tips, tools and shortcuts, and the crucial information you receive during this workshop, we’ll refund your money in full. Every penny. Guaranteed!

Program Details

Hosted By
  • Seminar Number:


  • Length:

    2 Day(s)

  • Program Hours:

    Registration begins at 8:30 a.m.

  • CEU Credits:


  • Lunch:

    Lunch is on your own.

  • Continuing Education:

    Continuing education credits may be recognized by your professional board. Contact your own board to find out what's required.

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For information about bringing a course to your site please call 919-480-2550 or email the registry at