Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure

Program Description

Set priorities and learn to control chaos in the workplace

Welcome to chaos—otherwise known as the world in which we all work today. Attend this seminar and get proven solutions for managing chaos and minimizing its negative impact. First, you’ll discover how you can harness the energy of a dynamic, though often chaotic, work environment and avoid feeling overwhelmed when things start to spin out of control. You’ll learn a variety of tools that will help you re-think the way you approach chaos and enable you to leverage resources to help you tackle challenging situations as they arise. Gain hands-on experience applying tools for setting priorities and adjusting to shifting demands with greater clarity. Practice techniques for analyzing and resolving problems and learn to strategically communicate your solutions. You’ll leave confident and ready to apply the most appropriate techniques to clarify, alleviate and eliminate chaos within your control—and better manage your reactions to the chaos beyond your control.

How You Will Benefit

  • Identify positive outcomes from chaotic environments
  • Clarify and leverage or eliminate chaos within your control
  • Set priorities for all your activities
  • Focus and act decisively when priorities shift
  • Use tools to problem-solve and select a course of action
  • Manage interruptions and conflicts with greater ease
  • Communicate your needs strategically

Who Should Attend

Anyone facing expanding workloads, shifting priorities, complex organizational dynamics, organizational restructuring and increased uncertainty.


  • Welcome to chaos: examining sources of chaos
  • Describing the effects of change on managers and employees
  • Defining personal and group goals in a chaotic environment
  • Identifying chaos within your control
  • Examining and selecting tools for planning priorities
  • Identifying root causes of problems/issues
  • Generating creative solutions to problems
  • Organizing ideas to firmly grasp a problem’s critical components
  • Creating a daily action plan
  • Implementing best practices for time management
  • Managing interruptions and distractions
  • Implementing best practices for improving your influencing communications
  • Applying tools and techniques to resolve case scenarios developed in the class
  • Using influencing tactics in conversations
  • Identifying tools and developing a plan to manage your workplace chaos

Locations, Dates & Pricing

# Location Date(s) List Member

Los Angeles CA

02/22/2018 - 02/23/2018 $1995 $1795 Register

Lake Buena Vista FL

02/26/2018 - 02/27/2018 $1995 $1795 Register

Saranac Lake NY

Virtual Meeting
02/26/2018 - 03/07/2018 $1895 $1695 Register

Arlington VA

AMA Washington Area Center
03/01/2018 - 03/02/2018 $1995 $1795 Register

San Francisco CA

AMA San Francisco Center
03/05/2018 - 03/06/2018 $1995 $1795 Register

New York NY

AMA New York Center
03/12/2018 - 03/13/2018 $1995 $1795 Register

Houston TX

03/22/2018 - 03/23/2018 $1995 $1795 Register

Chicago IL

Summit West
04/02/2018 - 04/03/2018 $1995 $1795 Register

Saranac Lake NY

Virtual Meeting
04/09/2018 - 04/18/2018 $1895 $1695 Register

Boston MA

04/16/2018 - 04/17/2018 $1995 $1795 Register

Arlington VA

AMA Washington Area Center
04/26/2018 - 04/27/2018 $1995 $1795 Register

Dallas TX

05/07/2018 - 05/08/2018 $1995 $1795 Register

New York NY

AMA New York Center
05/14/2018 - 05/15/2018 $1995 $1795 Register

Las Vegas NV

05/17/2018 - 05/18/2018 $1995 $1795 Register

Atlanta GA

AMA Atlanta Center
05/21/2018 - 05/22/2018 $1995 $1795 Register

San Francisco CA

AMA San Francisco Center
05/31/2018 - 06/01/2018 $1995 $1795 Register

Arlington VA

AMA Washington Area Center
06/04/2018 - 06/05/2018 $1995 $1795 Register

Saranac Lake NY

Virtual Meeting
06/11/2018 - 06/20/2018 $1895 $1695 Register

Chicago IL

Summit West
06/18/2018 - 06/19/2018 $1995 $1795 Register

Prices are subject to change without notice. Discounts apply for groups of three or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.

If this course or the dates/locations listed do not have what you are looking for, then contact us and we will find it for you right away. It will save you a lot of time and energy finding it yourself.

AMA's Main Conference Centers

Seminars scheduled for the cities below are held at the locations listed. For location information for other cities in which AMA seminars are held please call or email for information.
  • New York

    AMA executive Conference Center
    1601 Broadway New York, NY 10019
    American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.

  • Chicago

    AMA executive Conference Center (adjacent to the Marroitt O'Hare)
    8655 West Higgins Rd
    Chicago, IL 60631

  • San Francisco

    AMA executive Conference Center (located in San Francisco Marriott Hotel)
    55 Fourth Street 2nd Level
    San Francisco, CA 94103

  • Atltanta

    AMA Executive Conference Center
    1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
    Atlanta, GA 30309

  • Washington D.C.

    Arlington, Virginia
    2345 Crystal Drive, Suite 200
    Arlington, VA 22202

Register Now

Your Satisfaction Guarantee:

We stand behind our seminars with a 100 percent, iron-clad, money-back guarantee of satisfaction. If for any reason you’re not completely satisfied with the solid skills, the tips, tools and shortcuts, and the crucial information you receive during this workshop, we’ll refund your money in full. Every penny. Guaranteed!

Program Details

Hosted By
  • Seminar Number:


  • Length:

    2 Day(s)

  • Program Hours:

    Registration begins at 8:30 a.m.

  • CEU Credits:


  • PDU Credits:


  • CPE Credits:


  • FCOMM Credits:


  • FPDEV Credits:


  • PDU_L Credits:


  • Lunch:

    Lunch is on your own.

  • Continuing Education:

    Continuing education credits may be recognized by your professional board. Contact your own board to find out what's required.

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For information about bringing a course to your site please call 919-480-2550 or email the registry at