Conflict in business is all too familiar—particularly under increased business pressures. Still, most of us lack basic conflict management skills. Rather than react to conflict on a purely emotional level, you can learn how to manage disputes and disagreements in a positive manner, or even avoid them altogether. This conflict management training will show you how to recognize the causes of interpersonal conflict. It emphasizes skills to help you critically evaluate conflict situations and then choose the appropriate strategies and tools to manage and/or resolve these conflicts. You’ll develop greater awareness of your emotional triggers and how to control them. In addition, you will learn how to continually action-plan around the implementation of your new skills.
Developing Conflict Awareness
Responding to Conflict
The Role of Trust in Minimizing Conflict
Moving Beyond Conflict
Dealing with Difficult Behavior
Mapping the Conflict
Saranac Lake NY
|05/07/2018 - 05/16/2018||$2195||$1995||Register|
New York NY
AMA New York Center
|05/14/2018 - 05/15/2018||$2345||$2095||Register|
San Francisco CA
AMA San Francisco Center
|06/14/2018 - 06/15/2018||$2345||$2095||Register|
|06/21/2018 - 06/22/2018||$2345||$2095||Register|
AMA executive Conference Center
1601 Broadway New York, NY 10019
American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.
AMA executive Conference Center (adjacent to the Marroitt O'Hare)
8655 West Higgins Rd
Chicago, IL 60631
AMA executive Conference Center (located in San Francisco Marriott Hotel)
55 Fourth Street 2nd Level
San Francisco, CA 94103
AMA Executive Conference Center
1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
Atlanta, GA 30309
2345 Crystal Drive, Suite 200
Arlington, VA 22202
We stand behind our seminars with a 100 percent, iron-clad, money-back guarantee of satisfaction. If for any reason you’re not completely satisfied with the solid skills, the tips, tools and shortcuts, and the crucial information you receive during this workshop, we’ll refund your money in full. Every penny. Guaranteed!
Registration begins at 8:30 a.m.
Lunch is on your own.
Continuing education credits may be recognized by your professional board. Contact your own board to find out what's required.