Stepping Up to Leadership: A Course for Administrative Professionals

Program Description

Is your staff ready to take on the challenge of leadership?

Can they think strategically about their role? Form and lead administrative teams, cross-train administrative professionals and supervise staff members? Make decisions that impact the bottom line?

This course on leadership for administrative professionals affords participants the opportunity to better deal with setting work expectations, influencing and motivating people to perform well and providing feedback and coaching. They will identify and apply emotional intelligence behaviors…increase their confidence and self esteem…and learn to create partnerships to get the job done.

How You Will Benefit

  • Acquire the confidence and self-esteem to help them step up to an administrative leadership role
  • Understand behaviors specific to leadership for administrative professionals
  • Develop strategies to influence and motivate up, down and across the organization
  • Set expectations and provide feedback and coaching whether they directly or indirectly supervise people
  • Identify and apply emotional intelligence behaviors

Who Should Attend

Senior level administrative assistants, executive secretaries, administrative support staff or office support personnel with formal and informal supervisory responsibilities.


  • How to step up to the leadership challenge
  • Think strategically about their role and their organization
  • Create partnerships that get them the information and resources they need
  • Lead teams and individuals without direct authority
  • Emotional Intelligence (EI): assessing and developing skills
  • Career development strategies: creating their own personal development plan

Locations, Dates & Pricing

# Location Date(s) List Member

Prices are subject to change without notice. Discounts apply for groups of three or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.

If this course or the dates/locations listed do not have what you are looking for, then contact us and we will find it for you right away. It will save you a lot of time and energy finding it yourself.

AMA's Main Conference Centers

Seminars scheduled for the cities below are held at the locations listed. For location information for other cities in which AMA seminars are held please call or email for information.
  • New York

    AMA executive Conference Center
    1601 Broadway New York, NY 10019
    American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.

  • Chicago

    AMA executive Conference Center (adjacent to the Marroitt O'Hare)
    8655 West Higgins Rd
    Chicago, IL 60631

  • San Francisco

    AMA executive Conference Center (located in San Francisco Marriott Hotel)
    55 Fourth Street 2nd Level
    San Francisco, CA 94103

  • Atltanta

    AMA Executive Conference Center
    1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
    Atlanta, GA 30309

  • Washington D.C.

    Arlington, Virginia
    2345 Crystal Drive, Suite 200
    Arlington, VA 22202

Register Now

Your Satisfaction Guarantee:

We stand behind our seminars with a 100 percent, iron-clad, money-back guarantee of satisfaction. If for any reason you’re not completely satisfied with the solid skills, the tips, tools and shortcuts, and the crucial information you receive during this workshop, we’ll refund your money in full. Every penny. Guaranteed!

Program Details

Hosted By
  • Seminar Number:


  • Program Hours:

    Registration begins at 8:30 a.m.

  • CEU Credits:


  • Lunch:

    Lunch is on your own.

  • Continuing Education:

    Continuing education credits may be recognized by your professional board. Contact your own board to find out what's required.

Bring a seminar to your site!

For information about bringing a course to your site please call 919-480-2550 or email the registry at