The Psychology of Management: Why People Do What They Do

Program Description

Understand and harness the intrinsic power of human nature.

Do you know how perceptions impact behavior? Why are actions and intentions sometimes misconstrued? And why do rational people sometimes do things that seem so irrational?

Success in management and interpersonal dynamics is rooted in understanding the factors that shape individual and group behaviors. Using key dimensions of psychological science, this seminar will help you develop a more keen self-awareness, and also extend your understanding of attitudes, behaviors, motivation, and accountability. You will learn practical techniques to facilitate change and get the voluntary effort you want from people in order to achieve better results.

How You Will Benefit

  • Tap into psychology to build on the strengths of your people and yourself
  • Influence changes in attitudes and behaviors without formal authority
  • Stop committing common errors in judgment that get in the way of success
  • Become aware of bias decisions and actions
  • Manage peer pressure and the perception of reality
  • Encourage the adoption of new ideas
  • Identify the underlying problem and match it with the right solution
  • Get better results from underperformers
  • Increase the desired behavior and stop the undesired behaviors from occurring

Who Should Attend

Managers looking for practical techniques and different perspectives to facilitate change and improve performance.


  • What psychology is and why it’s important to business
  • Common examples of the effects of psychology on individual behavior and group performance in organizations
  • The relationship between thinking and behavior
  • Common errors in judgment and how to deal with them
  • Conformity, obedience to authority, social loafing, and social facilitation
  • Using social influence in beneficial ways
  • Behavioral psychology in the workplace: fundamental assumptions and needed paradigm shifts
  • Predicting patterns of behavior from common rules, regulations, policies and incentives
  • Pinpointing behaviors and using universal needs as reinforcers
  • Using behavioral psychology to identify and solve performance problems
  • Changing your own behavior as a method of changing others’ behaviors

Locations, Dates & Pricing

# Location Date(s) List Member

Prices are subject to change without notice. Discounts apply for groups of three or more people. Call for details. Federal government employees are eligible for special GSA pricing for many seminars.

If this course or the dates/locations listed do not have what you are looking for, then contact us and we will find it for you right away. It will save you a lot of time and energy finding it yourself.

AMA's Main Conference Centers

Seminars scheduled for the cities below are held at the locations listed. For location information for other cities in which AMA seminars are held please call or email for information.
  • New York

    AMA executive Conference Center
    1601 Broadway New York, NY 10019
    American Management Association (Located in the same building as the Crowne Plaza Hotel) 1601 Broadway On Broadway and 48th Street near Times Square. Entrance is on 48th Street.

  • Chicago

    AMA executive Conference Center (adjacent to the Marroitt O'Hare)
    8655 West Higgins Rd
    Chicago, IL 60631

  • San Francisco

    AMA executive Conference Center (located in San Francisco Marriott Hotel)
    55 Fourth Street 2nd Level
    San Francisco, CA 94103

  • Atltanta

    AMA Executive Conference Center
    1170 Peachtree Street Ne Cnr Peachtree & 14th (3rd Flr)
    Atlanta, GA 30309

  • Washington D.C.

    Arlington, Virginia
    2345 Crystal Drive, Suite 200
    Arlington, VA 22202

Register Now

Your Satisfaction Guarantee:

We stand behind our seminars with a 100 percent, iron-clad, money-back guarantee of satisfaction. If for any reason you’re not completely satisfied with the solid skills, the tips, tools and shortcuts, and the crucial information you receive during this workshop, we’ll refund your money in full. Every penny. Guaranteed!

Program Details

Hosted By
  • Seminar Number:


  • Length:

    2 Day(s)

  • Program Hours:

    Registration begins at 8:30 a.m.

  • CEU Credits:


  • Lunch:

    Lunch is on your own.

  • Continuing Education:

    Continuing education credits may be recognized by your professional board. Contact your own board to find out what's required.

Bring a seminar to your site!

For information about bringing a course to your site please call 919-480-2550 or email the registry at