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Courses

  • 1 Request Info

    LEADERSHIP ESSENTIALS FOR TEAM LEADERS & SUPERVISORS

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. In this Leadership Essentials course, you will learn how to establish direction for your team and to influence and align them toward the company's goals, motivating and committing them to action and making them responsible for their performance.
  • 2 Request Info

    Strategic Grievance Handling

    Human Capital Development / Strategic Grievance Handling Strategic Grievance Handling Strategic Grievance Handling approaches the grievance and arbitration process as an opportunity to advance organizational strategy, goals and objectives while at the same time improving relationships within the organization. The course teaches the different purposes and scopes of competitive and collaborative dispute resolution systems and how that can be applied to the grievance process. It approaches grievance handling as involving three sometimes contradictory skills and activities – investigating, advocating and mediating. Key emphasis is placed on developing participants' mediation skills within the grievance process through role-play and feedback.
  • 3 Request Info

    Negotiating with Difficult People

    This course teaches the key strategic and tactical process and behavioral choices that separate rational problem solving and rational competitive bargaining from negotiating with the irrational, violent and narcissistic in the workplace.
  • 4 Request Info

    Celebrating Ourselves: Beating Burnout

    Who cares for the care provider? Both paid and non-paid persons who offer their compassion, skills and resources to those in need are often at risk for burnout, compassion fatigue or vicarious traumatization, creating costly health and emotional challenges and also gaps in expertise and caring. Care providers must be reminded how to assert themselves, set healthy boundaries and respond to stress in healthy ways. Focus groups held by HCEI across the US confirm the need to celebrate the spirit and journey of caring persons while teaching self-preservation skills for the future. When caring persons care for themselves they provide better care for others. Seminar participants will be able to: Understand dynamics of providing care Articulate how each person experiences stress uniquely Identify symptoms of compassion fatigue Utilize practical, proven solutions and exercises for stress reduction Set healthy goals and create a future response plan for stress.
  • 5 Request Info

    Virtual Teams: Managing People Effectively at Multiple Location

    The TrainHR Course is approved by HRCI and SHRM Recertification Provider. Overview: Every manager knows that the best - and fastest - way to learn a new skill is through practice. That's why we've packed this hard-hitting workshop with powerful exercises models and case studies specifically designed for managers of multiple locations. This is a unique opportunity to fine-tune your off-site management skills in an environment where you don't have to worry about making a costly mistake. This is your chance to master proven-effective strategies that you can put to work immediately.
  • 6 Request Info

    Your Organization's Culture: If you Don't Get It Right, Nothing Else Matters

    The TrainHR Course is approved by HRCI and SHRM Recertification Provider. Overview: Get on a Southwest flight to anywhere, buy shoes from Zappos.com, pants from Nordstrom, groceries from Whole Foods, anything from Costco, a Starbucks espresso, or a Double-Double from In and Out, and you'll get a taste of these brands vibrant cultures.
  • 7 Request Info

    Generational Wellness: Engaging the Most Diverse Workforce in History

    The TrainHR Course is approved by HRCI and SHRM Recertification Provider. Overview: There are more Millennials in the workforce than any other generational cohort. Generation Z already entering the workforce. Additionally, for the first time in history, there are five, very distinct generations working side by side.
  • 8 Request Info

    Project Management Essentials: The 8 Keys To Bring Every Project In On Time and On Budget

    The TrainHR Course is approved by HRCI and SHRM Recertification Provider. Overview: How do we manage projects and customer relationships effectively? How do we understand the full scope of a customer "project"? How do we assemble the necessary resources to effectively manage a customer relationship and attendant projects? To whom do we delegate specific responsibilities and when? These are among a number of questions we discuss and about which we learn as we strive to effectively manage projects and the customers whose project we are managing.
  • 9 Request Info

    How to Conduct an Internal Harassment and Bullying Investigation to Determine Facts and Minimize Liability

    The TrainHR Course is approved by HRCI and SHRM Recertification Provider.
  • 10 Request Info

    6 Most Effective Ways to Deal With Difficult People at Workplace

    The TrainHR Course is approved by HRCI and SHRM Recertification Provider. Overview: Adjusting your management and personal styles to complement the culture of your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity. Utilizing extensive practice in the principles of emotional intelligence, Successfully Managing People underscores the importance of self-awareness in developing sensitivity to and better communication with others. You'll leave this 90 Minutes webseminar well versed in the most effective methods for dealing with difficult people winning cooperation and trust and ensuring that your people's values and your organization's goals are in sync.
  • 11 Request Info

    How to Recover Time Lost Due to Performance Issues

    Overview: It is just a fact of life that someone on your team, whether you selected them or whether they were assigned to you will be a non-performer. Why should you Attend: Are you spending too much of your own time trying to recover for the poor performance of team members? Are you missing deadlines because others can't get their work to you on time?
  • 12 Request Info

    It is not enough to Simply be a Project Manager

    Overview: We manage tasks and activities, and those activities must be performed by people, who must be led. It is not enough to simply be a Project Manager. Why should you Attend: On average it takes ten successful projects to make up for one really bad project. If your projects are finishing late, if your teams turn over faster than a freshman class in college, if your projects are losing money, then you need to take this course.
  • 13 Request Info

    Agile Meets Software Standards, and We all Win

    Overview: Understanding TIR 45 can be the roadmap for improving development and benefiting everyone, companies, development teams, caregivers, patients, and regulators. Why should you Attend: Perhaps you're a development manager, hoping to improve both productivity and quality. Or you are a quality assurance manager, facing a demand from management and development to permit a move to Agile.
  • 14 Request Info

    7 Megatrends that Will Transform the Global Marketplace

    Overview: The trends will impact virtually every industry that is dependent on supply chains. There is a convergence of supply chain trends that will dramatically change the global marketplace. Why should you Attend: Understanding of the supply chain trends that will dramatically impact business over the 2-5 years Why purchasing decisions must consider transparency and sustainability
  • 15 Request Info

    Calculating, and Using Statistical Power 2017

    Overview: This webinar explains the basics, by using a t-test as an example. One of the very many possible formulas is then demonstrated, as well as 2 different software programs and their "Power Curves". Why should you Attend: Whenever a test of statistical significance is conducted with the hope that the result will be non-significant, the results may be unacceptable to a regulatory agency unless the test had an acceptable level of "power".
  • 16 Request Info

    Virtual Seminar on Analytical Method Validation Process

    Overview: Use of analytical methods is widespread. However, there are no formally accepted guideline or formats for the overall process of design, development, optimization & validation of analytical methods. Why should you Attend: Method validation is the process of demonstrating that analytical procedures are suitable for their intended use and that they support the identity, strength, quality, purity and potency of the drug substances and drug or other products.
  • 17 Request Info

    Requirements for Compliance Compounding Pharmacies

    Overview: The course will be delivered in two modules. The first module will cover federal and state regulatory agencies governing compounding pharmacies and handling of hazardous drugs for sterile and nonsterile compounding according to USP 800. Why should you Attend: After the debacle of New England Compounding Center meningitis outbreak, the field of compounding pharmacy came into extensive scrutiny by federal and state regulatory agencies.
  • 18 Request Info

    Principles of Food Extrusion Processing

    Overview: This webinar will cover fundamental extrusion processing hardware as well as how that hardware is operated in order to produce the desired product. Both single and twin screw extruders and their differences in operating characteristics will be covered. Why should you Attend: Extrusion processing is a complex process and is regarded as a science with a healthy dose of art, typically requiring many years of practice to master.
  • 19 Request Info

    New Cosmetic Product Regulation in World Economies 2017

    Overview: The EU's new Cosmetic Product Regulation (EU CPR) will be given a certain, wider position as the EU CPR is representing the latest, most modern regulatory framework which is influencing other global legislators. Areas Covered in the Session: Basis principles and provisions Experiences and obstacles from the implementation phase Options for compliance approaches and available supporting tools Remaining issues and future perspectives and activities
  • 20 Request Info

    The Successful Virtual Team Member

    It’s a paradox: As a member of a virtual team, you’re often more visible than you might be in person. Why? Because effective communications, trust and a strong virtual presence need to be quickly established when working with other team members. If this is done, you’ll stand out as a valued contributor. If not, you risk standing out as a non-contributor. Take this course to learn how to establish your presence and communicate effectively in a virtual realm, build strong virtual team relationships, and collaborate with success. In addition, you’ll gain tools and techniques to influence others, address differences before they become conflicts, foster trust and credibility, and much more.