Communicating to Manage Performance is a dynamic
skills-based course designed to empower managers,
supervisors, and team leaders to build and sustain
high performance in day-to-day interactions with
effective and consistent communication.
Leading with Credibility is a course for leaders and
managers who want to enhance their leadership
skills. Course covers innovation, critical thinking,
emotional intelligence, influencing teams, personal
accountability, and values.
The essence of Professional Presence in a Casual
World, is to create an awareness of what
professionalism is and what professional behavior
looks like so that participants from all generations
leave with ideas on how to enhance their
Learn skills in managing multiple tasks & conflicting
priorities, coordinating multiple projects, juggling
competing demands on your time/attention. Task
Orientation Styles Assessment. Tools & techniques for
taking control of your circumstances.
* What high-performance teams expect from a leader
* How to handle situations that diminish energy & productivity
* How to engage high-performance teams, emotionally & intellectually
* How to identify/avoid communications gaps & communication disconnects
Keynote Speech: Addresses opportunities & challenges of fast-track projects;
including the leader's role in making such projects a reality. Also challenges the
participants to examine sacrosanct practices & beliefs that may actually hinder
Builds skills in framing & isolating problems and making sound decisions. Merges
strengths of left- and right-brain problem solving. Examines 3 decision types, including
a model for ethical decision making. Incorporates insights from recent brain research.
Executives and senior managers. Insights, skills, and tools for dealing with project
risks, requirements, & communications challenges at a strategic level. Opportunities
for improvement identified using our proprietary MAP Critical Issues Survey
See www.R2assoc.com/Train-Admin.htm for descriptions
of our Platinum Series for Admin Professional.
Courses on: Analytical Skills, Proj Mgmt,
Multitasking, Tact/Diplomacy, Negotiating/Persuasion,
Writing/Editing, Excel, Internal Surveys, Presentation
Tools and insights that staff workers need to provide decision-analysis support for their managers. Utilizes an 8-stage process, beginning with explicitly defining the problem for which a decision must be made, and implementing the solution and bringing closure to the problem. This 2-day course has the potential to change the culture of an organization from one of passing problems up the line to one of solving problems at the staff level.
An innovative approach to learning Excel for those who
need a basic working knowledge. Especially geared
for right-brain thinkers...those who learn best by
starting with examples, rather than an array of
commands & functions. Enhances engagement/retention.
See www.R2assoc.com/Train-Admin.htm for descriptions of our Platinum Series for Admin Professional Courses. Courses available on: Analytical Skills, Project Management, Multitasking, Tact & Diplomacy, Negotiating & Persuasion,
Writing & Editing, MS Excel, Internal Surveys, Presentation Skills
Win-win strategies that are adaptable to every
negotiating styles, including adversarial. Team-based
negotiations & negotiating via e-mail. Realistic
negotiating scenarios. Optional videotaping to observe
body language & tone of voice.
Avoid behaviors that alert a woman's intuition & kill
sales. Learn differences in how men & women make
decisions, how the women's network works, how to read
body language, how to avoid conflict/confusion in
working with couples in joint decisions.
A course for those required to conduct internal
surveys to support org. decisions and initiatives.
Learn how to design a survey instrument, administer
the survey, use incentives to increase response rate,
compile the data, and report of the results.
Builds practical skills in using tools & techniques to identify the sources of uncertainty that give rise to risks in high-stakes projects. Also, how to isolate and absorb the uncertainty factors to limit their potential impact. See online description for additional details.
Make powerful, painless presentations. Keep an audience's attention. Present your message with confidence, clarity, conviction. Control nervousness & fear. Handle difficult audiences. Presentations are recorded and constructive feedback is provided.
Learn to quickly develop rapport & avoid communication disconnects. Learn to see &
hear yourself through the eyes & ears of the client. Learn techniques to avoid
personality misreads that cost sales. Learn how to adapt your style to your client's