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Courses

  • 101 Request Info

    Contagious Leader Series: Getting the Help You Need from Those You Lead

    This webinar raises self-leadership to a new level, providing the skills to manage internal voices, pay attention to what employees say, and employing methods of asking for their help as a key performance motivator.Upon completion of this course, you will be able to:Employ techniques to keep them from taking behavior personally.Use 3 steps to simply and effectively manage up.Sincerely ask for help from those they lead without feeling foolish.
  • 102 Request Info

    10 Simple Steps to Being a Better Boss

    Beyond basic leadership skills, this course uniquely addresses both the role of manager and leader and how to get those who report to you to do what you’ve asked them to do, all with 10 steps to be better at both! Whether recently promoted or held the position for years, you’ll be able to understand the pride and pitfalls of your title and power, and get the secrets behind truly leading employees instead of being seen as someone they need to go through, work around, or tolerate.
  • 103 Request Info

    5 Fatal Mistakes Leaders Cannot Afford to Make

    In the 5 Fatal Mistakes Leaders Can’t Afford to Make, one hour webinar, you’ll learn preventative measures that will keep you from costing your company a bundle. You’ll learn five ways to avoid messing up your career and keeping the employees you lead living in fear of taking a risk, showing initiative, or courageously reaching for their goals. Beyond basic leadership skills, this course will ensure you become a better leader and build those you lead at the same time.
  • 104 Request Info

    How to Do What You Say and 5 Faster Ways to Build Your Credibility™

    A leader’s credibility impacts their promotability and doing what you say is only one piece. If your boss or team doesn’t see your follow through they’ll keep more responsibility from you. If they see a perceived lack of integrity, they assume you also lack ability. That’s a problem! Whether you’re looking for a future promotion or simply to enhance your current reputation, this webinar was designed for you and will help! In How to Do What You Say and 5 More Ways to Build Your Credibility, you’ll learn the power of consistency, how to change perceptions other people believe, and how to ensure your reputation is stellar. Six steps in total that will help you rapidly climb any job ladder and that without, your technical abilities won’t matter.
  • 105 Request Info

    Help Me Understand™

    In leadership, it's teams that gets things done, but few leaders really know how to create, maintain, and support a thriving team. Knowing how to get others to collaborate, communicate, and cooperate is where the best ideas happen and results start to rise. Help Me Understand™ will do just that by turning your audience on to the ways team members think. Leaders will learn to clarify their message. Bring teams together with those they lead and let’s get them to understand each other better so they can get more done together. Through the use of emotional intelligence and guidance on how to use it, Help Me Understand™ will reduce their stress and remove much of the office drama and mess. Leaders will become better coaches and employees will become more motivated with Help Me Understand™.
  • 106 Request Info

    How Leaders Can Make Better Decisions™

    Decisions are part of every leader’s daily routine, but what if you could make them faster, be more efficient, and be more confident about the decisions you make? If you’ve made decisions strictly based on the moment’s emotions, decided to move forward just to get it done, or wanted a more concrete method to ensure your decision was the right one. With five distinct decision making methods, this webinar will equip you with the skills that time, pressure and sheer workload may not have allowed you to develop until now. No more trial and error time or the need to whine when a decision goes awry, as you’ll now be able to calculate the cost, assess the pros and cons, and even understand the real reason for your choice. Whether you struggle with confusion, or simply see a tornado with what seems to be to be way too many things flying around in your brain on any given day, this webinar will give you the guidance you need to ensure your decisions help you succeed.
  • 107 Request Info

    How Leaders Prioritize and Focus™

    So much to do, so little time! How does a leader do it and get the RIGHT things done at the RIGHT time. In How Leaders Prioritize and Focus™, you will learn valuable skills in staying on track and not getting distracted. With multiple projects, team members, deadlines, and customers, making your to do list work for you is much more than choosing an app or calendar. Those choices are important and resource choices will be provided, but the real trick in how to decide what is most important and worthy of your attention and valuable time. How Leaders Prioritize and Focus™ is a powerful session that will help you be more efficient, feel better about your own leadership and show you how to be more effective with those you lead!
  • 108 Request Info

    How to Coach a Poor Performer™

    They whine and complain and drain your time and energy, but how do you get them to do better. It’s the poor performers we’ll address in this session. Learn methods that motivate and encourage, rather than strong arm performance. Get to the root of the problem and uncover real solutions while building an environment of accountability. How to Coach a Poor Performer will provide you with coaching models and approaches, but more importantly make you a far better coach and make them a rising star! Even if you were the boss they called “super star”, coaching those who perform not as well can feel like pushing rope. This session gives you hope. How to Coach a Poor Performer will help you get them all in line, all on the same page and the results you (and your boss) crave!
  • 109 Request Info

    How to Engage, Influence, and Motivate Employees™

    Employee engagement… ahhh, the holy grail of organizations today, but how do you do it? How do you get employees to care as much as, or at least close to as much as, you do? How do you get them to treat this not like a job, but a joy? In this one hour webinar, How to Engage, Influence, and Motivate Employees will put you in the coaching seat without the pom-poms and with proven strategies for true motivation. You’ll get action steps, simple solutions, and long term strategies that will make your leadership life so much more easy! Join this webinar if you want to not only get them to do as you ask, but have them demonstrate initiative, take on more tasks, and appear to have an attitude make over faster than you can do “do over”!
  • 110 Request Info

    How to Get What You Expect™

    Every leader has expectations. Written or only in our mind, we all come to leadership expecting others to do certain things. However, expecting performance and getting it are often two different, and at times, disappointing, things. How You Get What You Expect do removes that frustration! This webinar will help you clarify reasonable expectations, perhaps even different ones for each team member. This interactive session will also help you in conveying those expectations clearly and holding others accountable to them, without experiencing resistance. In How to Get What You Expect, you’ll get your expectations met in this fast paced, entertaining, informative, and relevant leadership development session with more than 10 tips and take-aways you can immediately use with the team you lead or work within.
  • 111 Request Info

    Conflict Management

    Dr. Rick Goodman is a professional speaker, motivator, author and training consultant helping organizations Develop Great Leaders - Through Excellence in Communication, Team Building, Change Management, and Customer Excellence. Dr. Rick = RESULTS
  • 112 Request Info

    How to Deliver Powerful Presentations

    Dr. Rick Goodman is a professional speaker, motivator, author and training consultant helping organizations Develop Great Leaders - Through Excellence in Communication, Team Building, Change Management, and Customer Excellence. Dr. Rick = RESULTS
  • 113 Request Info

    Solving the Succession Planning Puzzle

    How relevant is your leadership team for today, tomorrow and 10 years from now? Has the perfect storm affected your leadership, business as well as the timing of your retirement? Has it disrupted the momentum and caused those whom you believed to be your next generation of leaders to hesitate, and all together depart from that role? In this program you'll learn the key things to build a solid business for tomorrow today! KEY SKILLS FOR TOMORROW'S LEADERS: What the next generation looks for to engage What you should look for to identify new leaders Questions to ask to make sure you can pass the reins Take on the challenge of the shift of human capital so that you are building for the future today. Make sure you are building a strong leadership culture as well as a culture that will make it RAIN new business.
  • 114 Request Info

    Closing the Sale in Turbulent Times

    Every pilot knows that getting from where they are to where they want to go involves navigating around, over, or through obstacles. The probability of reaching the destination must be sufficiently high, or the pilot won’t launch. It’s about knowing the terrain, having a process and being able to reach the destination in an assured manner. Completing a successful sale is like completing a successful flight, although too many salespeople approach it like a Kamikaze mission. No sales professional sets out with the goal to crash and burn, yet without adequate skills and preparation crash and burn is often the outcome. During an economic downturn, or even in good times, the perceived safe buying decision is to say “no.” Left to their own thinking, many potential buyers would rather cling to the status quo than risk making a bad buying decision. This doesn’t help your buyers to improve their circumstances and it certainly doesn’t help you to hit your sales goals!
  • 115 Request Info

    Sales Success How to Kick Start Your Business in the New Year

    This 90-minute webinar is a business development and sales skills enhancement program developed to intensify the earnings potential of any individual, company, firm or organization from end to end in the area of sales skills enhancement. Our focus is on both the sales professional and the non-sales professional responsible for bringing in revenue to their firm or company. We have devised an amalgamate set of tools, education and methodologies to augment the selling qualities and characteristics necessary to perform product and service movement in the 21st century. Movement to close more sells.
  • 116 Request Info

    Building Brand Value with Bruce Turkel

    Build Your Brand by Following Seven Simple Points Seven rules, three words each. That’s all it takes to understand the power of branding and how you can to use it to move your business forward in today’s rapidly evolving world. Bruce illustrates his seven points with memorable, entertaining anecdotes and exceptionally clear and simple real life examples. Why will you pay three bucks more for Starbucks than a cup of coffee at your local diner? Why will you drive past convenient gas stations to fill your tank with your favorite brand? What was the secret that helped Apple sell over 100 million iTunes while Microsoft sold only one million Zunes? How did Barack Obama come from nowhere to become the most powerful man in the world? How can you put the answers to these questions to work for you? Seven simple points are all it takes.
  • 117 Request Info

    Sales Success The Psychology of Successful Selling with Brian Tracy

    Learn how to be a confident sales executive, build relationships with potential clients, and establish the foundation of a successful business relationship with every prospect. Brian Tracy has consulted for more than 1,000 companies and addressed more than 5,000,000 people in 5,000 talks and seminars throughout the US, Canada and 55 other countries worldwide. As a Keynote speaker and seminar leader, he addresses more than 250,000 people each year. He has studied, researched, written and spoken for 30 years in the fields of economics, history, business, philosophy and psychology. He is the top selling author of more than 50 books that have been translated into 36 languages. He has written and produced more than 400 audio and video learning programs, including the worldwide, best-selling Psychology of Achievement, which has been translated into 27 languages. Brian's goal is to help you achieve your personal and business goals faster and easier than you ever imagined.
  • 118 Request Info

    Get the Most Out Of Others Managing & Motivation with Brian Tracy

    Learn how to delegate, supervise, motivate and help each person make their maximum contribution to the organization. Practice the skills used by all top managers everywhere. Brian Tracy has consulted for more than 1,000 companies and addressed more than 5,000,000 people in 5,000 talks and seminars throughout the US, Canada and 55 other countries worldwide. As a Keynote speaker and seminar leader, he addresses more than 250,000 people each year. He has studied, researched, written and spoken for 30 years in the fields of economics, history, business, philosophy and psychology. He is the top selling author of more than 50 books that have been translated into 36 languages. He has written and produced more than 400 audio and video learning programs, including the worldwide, best-selling Psychology of Achievement, which has been translated into 27 languages. Brian's goal is to help you achieve your personal and business goals faster and easier than you ever imagined.
  • 119 Request Info

    Customer Service Representative, Professionalism

    +The Customer Service Representative (CSR) +Support Center Services and Work Environment +Team and Customer Relationships
  • 120 Request Info

    Certified Business Analysis Professional (CBAP™) – BABOK® Guide V2.0 aligned

    +Introduction to Business Analysis and Essential Competencies +Introduction to Business Analysis Planning +Planning Business Analysis Communication and Monitoring +Business Analysis Requirements Elicitation +Business Analysis Requirements Management and Communication +Enterprise Analysis and Making a Business Case +Business Analysis: Introduction to Requirements Analysis +Business Analysis: Verify and Validate Requirements +Business Analysis: Solution Assessment and Validation +Final Exam: Certified Business Analysis Professional (CBAP) - BABOK V2.0 aligned