Workplace health and well being is a rising public health concern. Poor employee health can be costly to the organization (e.g. absenteeism, poor productivity, reduced attention and workplace safety).
Chronic stress has been shown to impinge decision-making, reduce concentration, immune system responses, and job satisfaction, cause psychological distress (e.g. depression and anxiety) and coronary heart disease, and negatively impact client rapport and personal relationships.
Perceived stress increases the risk of burnout, a syndrome of depersonalization, emotional exhaustion, and feelings of low personal accomplishment. Stressful working conditions can lead to lateral violence (e.g., non-verbal innuendo,undermining, withholding information, verbal affront, scape-goating, backstabbing, infighting, disrespecting privacy, and broken confidence).
Lateral violence creates negative workplace relationships and disrupts team effectiveness, resulting burnout and turnover.