Business Conversation & Communication

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Courses

  • 1 Request Info

    1,2 and 3 Day Customized Seminars - Sales, Managing, Training, Customer Service, Presenting

    Industry/job customized training to enhance selling skills, training skills, managing and supervising skills and presentation skills. Every business is unique and the training and consulting solutions should be unique as well. We listen to our clients and develop solutions tailored to your needs.
  • 2 Request Info

    10 Simple Steps to Being a Better Boss

    Beyond basic leadership skills, this course uniquely addresses both the role of manager and leader and how to get those who report to you to do what you’ve asked them to do, all with 10 steps to be better at both! Whether recently promoted or held the position for years, you’ll be able to understand the pride and pitfalls of your title and power, and get the secrets behind truly leading employees instead of being seen as someone they need to go through, work around, or tolerate.
  • 3 Request Info

    5 Elements of Effective Communication

    The TrainHR webinar is approved by HRCI and SHRM Recertification Provider. Overview: There is a huge difference between the talented communicator and the effective communicator. The elements required to be effective are trust, respect, understanding, empathy and resolution. We will explore each of these. There are many ways to implement these behaviors and this webinar will examine the basis of this concept, how to learn the necessary elements and why each is so important. The most important part is "understanding." This is absolutely the foundation of effective communication. We will spend the majority of our time on learning the many facets of how to read people, awareness of self and technics and methods to practice.
  • 4 Request Info

    5 Fatal Mistakes Leaders Cannot Afford to Make

    In the 5 Fatal Mistakes Leaders Can’t Afford to Make, one hour webinar, you’ll learn preventative measures that will keep you from costing your company a bundle. You’ll learn five ways to avoid messing up your career and keeping the employees you lead living in fear of taking a risk, showing initiative, or courageously reaching for their goals. Beyond basic leadership skills, this course will ensure you become a better leader and build those you lead at the same time.
  • 5 Request Info

    ARC009 - ARC's Effective Audit Interviewing Course

    Obtaining the right information from others in a constructive and effective manner is a critical skill in today’s work environment. Sensitivity and concern for the rights and feelings of others is always the hallmark of a true professional. This program will provide you with the tools, techniques, and understanding necessary to plan, and conduct various types of interviews, from fact-finding to loss investigations, with a wide range of personalities, corporate levels, and manage conflict when the interview process delves into sensitive areas. You will see yourself, via videotape, working in a number of situations, deal with varying levels of conflict, and, along with your program leader, critique your approach, delivery, and handling of unique situations. This is a real MUST for anyone who needs to elicit critical information from others.
  • 6 Request Info

    ARC019 - ARC's Audit Report Development Course: The Audit Report as a Business Plan

    The Internal Audit Report can be the single greatest strategic advantage a company can possess - if it is developed with the success of the company in focus. The One-Day program will provide you with the skills, structure and tools essential to create an effective Internal Audit report that will be read and get results. You'll learn the five elements of an effective audit item, how to take ownership of the recommendations, and develop a report that is truly a business plan for the future! Make your audit reports truly value added. This is not a grammar course, but a true is not a grammar course. It is a true, hands-on "Let's sell the change" HOW-TO program.
  • 7 Request Info

    Ask for English Help Now!

    ESL & non-native English speakers, get help today with your:

    • Writing
    • Speaking & presentations
    • Pronunciation & accent reduction
    • English grammar

  • 8 Request Info

    Ask for Grammar Help Now!

    If you have grammar questions
    and/or want editing and proofreading for your documents
    ask award-winning writer/author and popular trainer Susan Silver!
    Work online or in person with her quick, Positively Organized! methods!
  • 9 Request Info

    Assertive Communication Skills for Women

    This seminar will teach you to overcome the special communication challenges you face as a woman and equip you with new skills that will make you more effective in the workplace. CEU Credits: 0.5, CPE Credits: 6
  • 10 Request Info

    Building Better Work Relationships: New Techniques for Results-Oriented Communication

    In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them.

    Your ability to develop good interpersonal skills and create rapport in this environment can make—or break—your career. Get set to step up and become a "conscious communicator." Develop self-awareness, analyze situations, and consciously select and use productive communication strategies. You’ll find your relationship style, identify your strengths and weaknesses, and master the winning tactics to work harmoniously to achieve your goals.

  • 11 Request Info

    Business Communications Certificate Course

    This certificate course covers the kind of writing and speaking used in business today - from the routine memo to the long formal report. Learn time tested formulas that can be applied in just about any project. Plus resume & interview tips.
  • 12 Request Info

    Business Conversation Skills When English Is a Second Language

    This comprehensive two-day seminar will improve your communication skills on all levels through interactive discussions and case studies.
  • 13 Request Info

    Business English for Non-Native Speakers

    The Improving Communications Business English for Non-Native Speakers Course is designed for professionals who know English - but need to express themselves more effectively. ESL staff will learn the tools necessary for positive exchange of ideas.
  • 14 Request Info

    Business Grammar Basics

    +Business Grammar: Parts of Speech +Business Grammar: Working with Words +Business Grammar: The Mechanics of Writing +Business Grammar: Punctuation +Business Grammar: Sentence Construction +Business Grammar: Common Usage Errors +Final Exam: Business Grammar Basics
  • 15 Request Info

    Coaching Towards Excellence

    Employees whose professional development stagnates often sap enthusiasm and creativity from their peers. If employees feel their development is ignored, they may leave, creating a brain drain for the company. Both situations often lead to higher expenses and lower productivity. Exec-Comm’s Coaching Toward Excellence program helps you coach and train the people on your team to reach their potential and continue to add value to your organization.
  • 16 Request Info

    Communicate with Diplomacy and Tact

    +The Impact of Situation and Style When Communicating with Diplomacy and Tact +Strategies for Communicating with Tact and Diplomacy +Delivering a Difficult Message with Diplomacy and Tact
  • 17 Request Info

    Communicating to Resolve Conflict

    While you can’t avoid all work conflicts, you can change the way you handle conflict. How do you do that? Exec-Comm’s Communicating to Resolve Conflict program prepares you to discuss difficult issues in one-to-one interactions, improves your conflict-resolution skills, and allows you to relate more successfully with colleagues.
  • 18 Request Info

    Communicating with a Multigenerational Workforce

    Learn specific best practices for successful communication with every colleague, regardless of age. You`ll return to work better able to identify generational differences, break through stereotypes and create a more productive work environment.
  • 19 Request Info

    Communicating with Difficult People - Customer Service Training

    Develop customer satisfaction and loyalty,improve customer service satisfaction scores,increase customer retention,increase first point of contact resolution, reduce employee turnover due to stress. Taylor Performance Solutions customized training programs help businesses: • Increase first point of contact problem resolution • Develop customer satisfaction and loyalty • Enhance employee job satisfaction to reduce turnover The training programs are based on proven communication skills and techniques and customized using our clients’ products, process and customer demographics. The programs are highly interactive with many opportunities for participants to practice enhancing their skills using scenarios that mirror actual interactions with their customers.
  • 20 Request Info

    Communication Skills, Presentation Skills Training, Media Training, Crisis Communications, Speech training

    TPG provides expert executive coaching in media training, crisis communications, presentation skills and speech. Former journalists and sr. communication experts offer individual or group training. Real-world expertise. Customized agendas. (301) 908-3896