Basic Business Skills

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  • 61 Request Info

    Webinar On Handling Anxiety in 90 Seconds

    Jill Bolte Taylor, Ph. D., experienced a stroke in her Left Brain and was forced to live through 4 hours of new experiences as she functioned with only her Right Brain intact. As a result of this experience she wrote a book, "My Stroke of Insight". This book should be required reading for anyone who interacts with people during their work day. She learned a lot from this experience. One learning is that Fear (anxiety) resides in the Left Brain. During her 4 hours, she felt no fear, only joy and exhilaration. Using this insight I have structured a quick exercise that switched your attention from your Left Brain to your Right Brain and thus erases fear and anxiety. You must try it to believe it.
  • 62 Request Info

    Webinar On Payroll in the Complicated States of CA, PA & NY

    Overview: Did you know that NY extended the rules for deducting payroll overpayments from employee pay check to 2017 at the end of 2015. Or that Philadelphia enacted required sick pay requirements. These are laws that if you have employees in CA, NY and PA that you need to know about. This webinar will give the most up to date information in regards to laws that affect payroll. Why should you attend: If you're an employer in CA, PA and/or NY you can't miss this webinar it will review everything from local, taxes required sick pay and Payment Method laws. Areas Covered in the Session: California, New York & Pennsylvania Payment Methods Pay stub requirements Banking Concerns Termination Pay
  • 63 Request Info

    Webinar On Project Management Essentials

    How do we manage projects and customer relationships effectively? How do we understand the full scope of a customer "project"? How do we assemble the necessary resources to effectively manage a customer relationship and attendant projects? To whom do we delegate specific responsibilities and when? These are among a number of questions we discuss and about which we learn as we strive to effectively manage projects and the customers whose project we are managing.
  • 64 Request Info

    Webinar On How to Document Employee Discussions and Why that is Important

    Overview: Documentation is both the bane and the blessing for HR. It is difficult to get people to do it, but it is preferred by attorneys and believed by judges and juries. Why should you attend: Annually hundreds of thousands of lawsuits and hearings occur across the country. Each of these is "legal" proceeding which require evidence of events that actually occurred. Documentation is what wins, or in some cases loses, these lawsuits and hearings. The result of lack of documentation results in the loss of millions of dollars each year that might be prevented by a good documentation program.
  • 65 Request Info

    Webinar On Drafting Employee Handbooks and Company Policies: How to make them Solid but not make them Contracts

    Since the passage of Title VII, almost every employer has used employee handbooks so that they have a "tool" to tell the EEOC or the court, "we told the employee what to expect and he/she still violated our policy." A number of these handbooks read like contracts, and employers were stunned when some courts found that the company put the handbook out there and must adhere to "its word." Of course, every employer wants its employees to be "at will employees" without contractual obligations to that employee (except in union environments or those employees you want to have a true contract with your company). If you're not careful in drafting, you may just have made your handbook or company policy contracts. This webinar will assist you in learning how to create and use these useful tools while making sure your employees are truly employed "at will."
  • 66 Request Info

    Webinar On Document Retention, you don’t have to be Overwhelmed with that all too Frustrating Paper Chase

    The only constant today is change…and with regards to document retention and privacy, laws, regulations are changing all of the time. You need to be diligent to know how, and if, your current policy is affected by these changes. Retention and management of records is more complicated than just deciding what to keep and for how long. In what form should records be kept? Should we keep more than what the regulations require? If so, what? What about possible litigation needs? Examiner expectations must be met, of course, but other parties, such as law enforcement, auditors, and those representing your employees may require access to information, as well. To manage an effective program in a cost-effective manner, compliance professionals must rely on information from a broad range of resources within the organization. Records management is the point of convergence of these resources, which is why effective and reliable records management must be part of your Compliance Program.
  • 67 Request Info

    Webinar On Handling Supplemental Pay Under the FLSA

    Today's wage and hour environment has become one filled with peril for employers who do not understand how to deal with the Fair Labor Standards Act. The US Department of Labor has stepped up its enforcement efforts by adding investigators, forming an alliance with the American Bar Association in order to refer cases and creating a smart phone application that allows your employees to report their time directly to the USDOL.
  • 68 Request Info

    Webinar On Calculating Overtime Correctly under the Fair Labor Standards Act

    The webinar will cover a host of issues under the FLSA - what time is "working time" and, therefore, must be used in an overtime calculation; legal methods of calculating the hourly rate (it is not as easy as you think); various legal methods of paying overtime that can save your company money; and recordkeeping requirements. We will also discuss how to "fix" your errors when you discover they have been made. Finally, we will discuss what you can expect if you have the misfortune of being named in a collective or class action lawsuit.
  • 69 Request Info

    Webinar On Form I-9 Update

    This is the all in one I-9 class, will review each part of the I-9 and how to properly complete each part. Review of laws around discrimination and what is allowed to be asked for during the I-9 process. Will review the proper way to handle correcting the I-9 when mistakes are made. Timing and method of storage and retention will be discussed. Will also discuss the I-9 and e-verify will answer the questions on how to get set up what proceed to take when doing I-9 and the verify process.
  • 70 Request Info

    Optimizing Your Work/Life Balance

    +Optimizing Your Work/Life Balance: Analyzing Your Life Balance +Optimizing Your Work/Life Balance: Maintaining Your Life Balance +Optimizing Your Work/Life Balance: Taking Control of Your Stress +Business Ethics Simulation +Employee Exhaustion: Managing a Well-balanced Workload +Managing Workplace Stress +Creating Work/Life Balance
  • 71 Request Info

    Doing Business Professionally

    +Working for Your Inner Boss: Personal Accountability +Managing from Within: Self-empowerment +Goals and Setting Goals +Creating a Positive Attitude +Pursuing Successful Lifelong Learning +Doing Business Professionally Simulation
  • 72 Request Info

    Webinar On Proof It! How To Be A Better Proofreader

    This is the ideal webinar for anyone responsible for overseeing outgoing correspondence, paperwork, project proposals, and email throughout the course of the workday. You'll walk away with two tangible proofreading tools designed to make your job easier.
  • 73 Request Info

    Webinar on Employee Fraud Detection and Prevention

    Fraud detection and prevention depends on numerous factors- none more significant than employee tips. However, tips only are reported if employees know what to look for. To optimize your organization's employee fraud tip reporting, it is therefore essential to have a robust awareness training program in place. Learn how to ensure that employees are understanding and remembering the material in your training program and how to maintain CONTINUOUS fraud awareness on the part of everyone in the organization.
  • 74 Request Info

    1Source Professional Training Solutions

    Leadership and Business Skills Training. We offer a unique approach to Leadership and Business Skills Development that creates lasting behavioral change within organizations.
  • 75 Request Info

    Email, Mastering the Business

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. This class concentrates on the essentials of effective business communication. We begin with paragraphs and learn paragraph construction. We then move on to formatting business letters and emails. The core of the class is learning to create effective business letters and emails. We must first identify our reader's (or customer’s) needs and expectations. We look at the three different types of emails and how to choose the appropriate one. We learn techniques for achieving clarity and precision. We conclude the module by looking at letters and emails with specific goals: the sales email, the proposal, the executive summary, getting meetings, saying no gracefully, and getting people to respond to your emails. The class concludes with techniques for editing and proofreading the final version. One day class. Cost is $649.00.
  • 76 Request Info

    Customer Service for Health Care Professionals

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. It is safe to say, most health care facilities you deal with fail to deliver superior customer service. No one was born knowing this is a learned trait. How can you expect to deliver the kind of customer service that wows your customers if you do not train to do so? This one day class examines who we are and what we do as a health care provider. We analyze our attitude and communications skills, and take a hard look at what our customers need. We learn customer service skills whether delivered in person, over the phone, or electronically. Finally, we learn how to handle complaints and difficult customers. Two day class. Cost is $1,399.00.
  • 77 Request Info

    30 Days on The Path To Success Program

    Rev up your goal setting skills and put your dreams within reach. Learn the Keys to Working Less, Making More Money, and Having a More Balanced and Successful Life with this 30-day self-directed, goal-achievement, on-line program.
  • 78 Request Info

    Work Life Balance Emergency Kit

    This 34-lesson program manual is designed for business owners who want to dramatically increase their productivity, focus, and effectiveness to achieve their goals so they can experience what is truly important to them in life.
  • 79 Request Info

    No Excuses! Action Steps For Making More Money and Getting Better Results NOW!

    This program includes 9 concepts (book and 5 hours of high-content audios) to help you stop procrastinating, make better choices, overcome fears, break down limiting beliefs, and apply effective goal setting and time management systems for even greater professional and personal success.
  • 80 Request Info

    Live Life With No Regrets; How the Choices We Make Impact Our Lives

    The choices you make will impact your life positively or negatively, depending on the choice. Choose to live your life with no regrets from this day forward. If you don't like any part of your life, choose to change it and start today.