Basic Business Skills

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Courses

  • 1 Request Info

    "Hair-On-Fire!" Presentation Skills for Administrative Professionals

    Overview: Whether in an informal setting or a more formal presentation we all want to bring our "A Game" any time we speak up in a meeting or express our ideas to our boss. So what in the world is holding us back as This webinar highlights best practices for administrative professionals who want to speak up and stand out in both formal and informal settings.
  • 2 Request Info

    1Source Professional Training Solutions

    Leadership and Business Skills Training. We offer a unique approach to Leadership and Business Skills Development that creates lasting behavioral change within organizations.
  • 3 Request Info

    30 Days on The Path To Success Program

    Rev up your goal setting skills and put your dreams within reach. Learn the Keys to Working Less, Making More Money, and Having a More Balanced and Successful Life with this 30-day self-directed, goal-achievement, on-line program.
  • 4 Request Info

    60 minutes webinar on Get Organized with Microsoft Outlook

    Overview: This 60 minute Get Organized with Outlook session will encourage and enlightened Outlook users on how to use Microsoft Outlook to more confidently and efficiently organize their information and commitments. Participants will learn smarter tips, tricks and systems to better manage their tasks, follow-ups, contacts, notes and calendar items. Don't worry, this not a boring computer class (you'll have fun!) and you get my no tech-talk guarantee!
  • 5 Request Info

    90 minutes webinar on How to Change Your Leadership Style

    Overview: Before you start any journey you need to be certain of your "starting point" and then plan the best route to reach your destination. We will discuss basic behaviors and styles of leadership so you can figure out where you fit now. Then we will explore the necessary characteristics for becoming a great leader.
  • 6 Request Info

    90 Minutes Webinar On How To Effectively Coach

    Overview: Coaching is one of the most effective ways to develop people. It creates an environment where people know how much you care and are willing to do to help them achieve greatness. It is not about the coach, it is all about the coaches. One of the real joys is both individuals will derive benefits from the experience.
  • 7 Request Info

    Accounting For Non-Accountants

    In this one-day session participants will learn accounting fundamentals to the extent that they will be conversant with accounting terminology and reporting standards – including financial statements, and become familiar with generally accepted accounting principles and recording standards. Who Should Attend Professionals who have accountability or exposure to budgets and other internal financial reports, entrepreneurs, administrators, and those considering jobs in accounting-related fields will gain an understanding of accounting practices and the technical language used by accountants. Participants with or without bookkeeping backgrounds will apply greater depth to financial decision making as a result of this one-day session.
  • 8 Request Info

    Business Analysis Fundamentals

    Using the well-defined business analysis framework found in the Business Analysis Body of Knowledge (BABOK™), this course provides an overview of the foundation skills required to perform this key project role.
  • 9 Request Info

    Business Writing

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. This class concentrates on the essentials of effective business communication. We begin with paragraphs and learn paragraph construction. We then move on to formatting business letters and emails. The core of the class is learning to create effective business letters and emails. We must first identify our reader's (or customer’s) needs and expectations. We look at the three different types of emails and how to choose the appropriate one. We learn techniques for achieving clarity and precision. We conclude the module by looking at letters and emails with specific goals: the sales email, the proposal, the executive summary, getting meetings, saying no gracefully, and getting people to respond to your emails. The class concludes with techniques for editing and proofreading the final version. One day class. Cost $649.00.
  • 10 Request Info

    Coaching and Mentoring

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees. One day class. Cost is $649.00.
  • 11 Request Info

    Communication Strategies

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. The Communication Strategies class will help you understand the different methods of communication and how to make the most of each of them. One day class. Cost is $649.00.
  • 12 Request Info

    Connecting Emotional Intelligence to the Bottom Line: The Power to Change Performance

    Overview: Emotional Intelligence has been well validated, through nearly twenty years of credible research, as an essential skill set for success in almost any aspect of life. While there are various models of what emotional intelligence (EQ) is, experts agree that the ability to self-manage emotions, have strong social awareness and social skills, are absolutely critical factors in high performance and sustained success.
  • 13 Request Info

    Custom Business Simulations for Training and Executive/Leadership Development

    Excite, engage, align, and deliver tangible business results utilizing a custom simulation of your organization. This is executive/leadership development adapted to your company. A mock-up of your organization delivering results people line up for!
  • 14 Request Info

    Customer Service

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. This class will look at how we can serve customers better and improve ourselves in the process. You will be provided a strong skill set including in person and over the phone techniques, dealing with difficult customers, and generating return business. Two day class. Cost is $1,399.00.
  • 15 Request Info

    Customer Service for Health Care Professionals

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. It is safe to say, most health care facilities you deal with fail to deliver superior customer service. No one was born knowing this skill...it is a learned trait. How can you expect to deliver the kind of customer service that wows your customers if you do not train to do so? This one day class examines who we are and what we do as a health care provider. We analyze our attitude and communications skills, and take a hard look at what our customers need. We learn customer service skills whether delivered in person, over the phone, or electronically. Finally, we learn how to handle complaints and difficult customers. Two day class. Cost is $1,399.00.
  • 16 Request Info

    Doing Business Professionally

    +Working for Your Inner Boss: Personal Accountability +Managing from Within: Self-empowerment +Goals and Setting Goals +Creating a Positive Attitude +Pursuing Successful Lifelong Learning +Doing Business Professionally Simulation
  • 17 Request Info

    Efficient Time Management

    Workshop emphasizes prioritization, delegation, methods to make and keep commitments and using time efficiently. Create the habit of using the power of efficient time- management techniques.
  • 18 Request Info

    Email, Mastering the Business

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. This class concentrates on the essentials of effective business communication. We begin with paragraphs and learn paragraph construction. We then move on to formatting business letters and emails. The core of the class is learning to create effective business letters and emails. We must first identify our reader's (or customer’s) needs and expectations. We look at the three different types of emails and how to choose the appropriate one. We learn techniques for achieving clarity and precision. We conclude the module by looking at letters and emails with specific goals: the sales email, the proposal, the executive summary, getting meetings, saying no gracefully, and getting people to respond to your emails. The class concludes with techniques for editing and proofreading the final version. One day class. Cost is $649.00.
  • 19 Request Info

    Emotional Intelligence: Achieving Leadership Success

    Overview: Emotional Intelligence is the capacity to recognize and effectively manage emotions in ourselves and with others. Emotional intelligence increases our ability to make good decisions, build relationships, deal with stress, and cope with change.
  • 20 Request Info

    Establishing the Mentor - Mentee Relationship in your Organization

    By attending this webinar, you will gain the tools and tips necessary for establishing the business case for mentorship programs, mentor matching, the role of the mentor, the role of the mentee and how to establish a lasting and effective relationship.