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Courses

  • 1 Request Info

    Webinar on Employee Engagement: Keeping Your Workforce Motivated to Improve Results

    Learn the importance of employee engagement, creating an employee engagement survey, developing a strategic plan and seven facets of employee engagement. Price:$200.00. Contact info : OnlineCompliancePanel Phn. no. +1-510-857-5896 Fax-+1-510-509-9659 info@onlinecompliancepanel.com Event link https://www.onlinecompliancepanel.com/webinar/Employee-Engagement-Keeping-Your-Workforce-Motivated-to-Improve-Results-509758/AUGUST-2018-ES-TRAININGREGISTRY
  • 2 Request Info

    Webinar on Third Party Risk Management Information Security Process

    Learn about the GDPR's impact on companies that do business with EU citizens and how third party relationships can be managed proactively to address new and emerging risks. Price:$200.00. Contact info : OnlineCompliancePanel Phn. no. +1-510-857-5896 Fax-+1-510-509-9659 info@onlinecompliancepanel.com Event link https://www.onlinecompliancepanel.com/webinar/How-to-Tackle-Vendor-Risk-Hazards-A-Risk-Based-Management-Approach-to-Third-Party-Data-Security-Risk-and-Compliance-505739/AUGUST-2018-ES-TRAININGREGISTRY
  • 3 Request Info

    Webinar on Upcoming Financial Reporting Regulations: Ensuring Your Financial Institution is Ready to Comply with New Rules

    Join this session, so you will be able to inform the major regulatory proposals that will affect financial institution and prepare to meet new regulatory requirements. Price:$200.00. Contact info : OnlineCompliancePanel Phn. no. +1-510-857-5896 Fax-+1-510-509-9659 info@onlinecompliancepanel.com Event link https://www.onlinecompliancepanel.com/webinar/Upcoming-Financial-Reporting-Regulations-Ensuring-Your-Financial-Institution-is-Ready-to-Comply-with-New-Rules-509527/JUNE-2018-ES-TRAININGREGISTRY
  • 4 Request Info

    Help Me Understand™

    In leadership, it's teams that gets things done, but few leaders really know how to create, maintain, and support a thriving team. Knowing how to get others to collaborate, communicate, and cooperate is where the best ideas happen and results start to rise. Help Me Understand™ will do just that by turning your audience on to the ways team members think. Leaders will learn to clarify their message. Bring teams together with those they lead and let’s get them to understand each other better so they can get more done together. Through the use of emotional intelligence and guidance on how to use it, Help Me Understand™ will reduce their stress and remove much of the office drama and mess. Leaders will become better coaches and employees will become more motivated with Help Me Understand™.
  • 5 Request Info

    Webinar on Getting Started with Microsoft SharePoint

    SharePoint is a powerful but at times complicated tool to use. This training focuses on what you need to know in order to use SharePoint to collaborate and manage shared documents and list-based information. Mike will teach you how to find what you're looking for. He'll cover lists, libraries and techniques to make it easier for you to navigate. You'll understand how (and why) to use SharePoint-to solve day-to-day work problems. Price:$200.00. Contact info : OnlineCompliancePanel Phn. no. +1-510-857-5896 Fax-+1-510-509-9659 info@onlinecompliancepanel.com Event link https://www.onlinecompliancepanel.com/webinar/GETTING-STARTED-WITH-MICROSOFT-SHAREPOINT-507036/NOVEMBER-2017-ES-TRAININGREGISTRY
  • 6 Request Info

    Webinar On OSHA - The Hidden Costs of Workplace Accidents

    Accidents and incidents on the job are very expensive; many employers do not realize how expensive accidents could be. Many people do not also realize that accidents can affect a company's profitability both directly and indirectly. Accidents have obvious, direct costs such as medical, hospital and rehabilitation expenses, workers compensation payments and higher insurance premiums. On the other hand, some accidents costs are hidden. These costs include: Loss of a good employee for an amount of time, downtime during the accident investigation and loss of production and loss of insurability. Price:$200.00. Contact info : OnlineCompliancePanel Phn. no. +1-510-857-5896 Fax-+1-510-509-9659 info@onlinecompliancepanel.com Event link http://onlinecompliancepanel.com/webinar/OSHA-HIDDEN-COSTS-WORKPLACE-ACCIDENTS-506110/FEBRUARY-2017-ES-TRAININGREGISTRY
  • 7 Request Info

    Webinar On Tips for Dealing With Difficult Customers

    Overview: Retailers both online and on ground have difficulty with demanding clients this webinar will help owners understand how to overcome demanding clients to help meet revenue growth.
  • 8 Request Info

    Webinar On New EEOC Retaliation Enforcement Guidance: Avoiding Your #1 Employee Charge Risk

    Join the webinar for insights into the best practices the EEOC proposes employers should follow to help avoid retaliation claims, as well as its recommendations on employee and supervisor training.Price:$200.00. Contact info : OnlineCompliancePanel Phn. no. +1-510-857-5896 Fax-+1-510-509-9659 info@onlinecompliancepanel.com Event link http://onlinecompliancepanel.com/webinar/EEOC-RETALIATION-ENFORCEMENT-GUIDANCE-501450/MAY-2016-ES-TRAININGREGISTRY
  • 9 Request Info

    Webinar On Legally Compliant Employer-Employee Arrangements: Non-Compete Agreements, Classifying Independent Contractors vs. Employees, and Employment

    This webinar will clarify how an employer should properly classify different types of workers, in order to comply with federal and state labor and employment laws. In addition, attendees will learn some of the pitfalls to avoid and which language to include in drafting, revising or negotiating legally sound, clear and enforceable employment contracts- from non-compete and non-disclosure agreements, to contracts for hire and compensation.Price:$200.00. Contact info : OnlineCompliancePanel Phn. no. +1-510-857-5896 Fax-+1-510-509-9659 info@onlinecompliancepanel.com Event linkhttp://onlinecompliancepanel.com/webinar/LEGALLY-NON-LEGALLY-COMPLIANT-EMPLOYER-501483/MAY-2016-ES-TRAININGREGISTRY
  • 10 Request Info

    Customer Service Representative, Professionalism

    +The Customer Service Representative (CSR) +Support Center Services and Work Environment +Team and Customer Relationships
  • 11 Request Info

    Deliver Seamless Internal Customer Service

    Better meet external customer needs by improving internal coordination & communication…Collaborate more effectively between internal departments…Break down barriers & silos that exist between departments…Work better with different people and personalities…Identify how we all work & play for the same ‘home team’…Locate & remove the most common internal service impediments…Identify the benefits our customers will receive by improved internal customer service…Recognize who your internal customers are and how they help the business…Deliver service that earns the praise of customers…Reduce the stress level by working smarter, not harder…Decrease the number of complaints from external customers due to poor quality service…Develop the ability to transform conflict into cooperation…Anticipate and exceed customer service expectations more regularly…Develop improved listening and communication techniques
  • 12 Request Info

    Knock Your Socks Off Service

    Through a self-assessment, customer service employees and managers respond to 79 statements about customer service behavior and practices. The Employee Guide focuses on your employees' perceptions of their abilities — and those of the organization — to deliver KYSOS. The Manager Guide pinpoints developmental areas and helps customer service managers plan for improvement. Used together, there isn't a more powerful tool to diagnose your organization's readiness to deliver KYSOS. Can be customized based on organizations needs.
  • 13 Request Info

    Customer Service for Health Care Professionals

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. It is safe to say, most health care facilities you deal with fail to deliver superior customer service. No one was born knowing this skill...it is a learned trait. How can you expect to deliver the kind of customer service that wows your customers if you do not train to do so? This one day class examines who we are and what we do as a health care provider. We analyze our attitude and communications skills, and take a hard look at what our customers need. We learn customer service skills whether delivered in person, over the phone, or electronically. Finally, we learn how to handle complaints and difficult customers. Two day class. Cost is $1,399.00.
  • 14 Request Info

    Customer Service Training DVDs

    Customer service training DVDs for all types of business.
  • 15 Request Info

    MVP Training: Business - Client & Customer Relations

    MVP Seminars LLC, is a leading nationwide provider of business training seminars, consulting professionals & exceptional coaches, with quality academic backgrounds. Please call 510-558-3495.
  • 16 Request Info

    MVP Training: Customer Service & Loyalty

    MVP Seminars LLC, is a leading nationwide provider of business training seminars at affordable prices, with top-notch providers. Follow-up monitoring program no-charge! Please call 510-558-3495. Largest family run training business in USA.
  • 17 Request Info

    Customer Focused Management

    How to deliver consistent professional customer experiences, deal positively with customer challenges, complaints and difficult customers - viewing them as opportunities for improvement - while utilizing methods to identify key customer needs.
  • 18 Request Info

    Make Difficult People Disappear: How to Reduce Stressful Behavior and Eliminate Conflict

    Go beyond just dealing with difficult people. In this session, based on the popular book by the same title, gain the 10 steps for changing your approach and reducing stress, while creating far greater acceptance, tolerance, and productivity. You will be able to:Motivate themselves and others Improve how they see, label and work with others Increase and apply emotional intelligence skills
  • 19 Request Info

    Creating Customer Loyalty

    Creating Customer Loyalty is a one day training program based on the premise that EVERYONE is our customer; and both internal and external customers need to be satisfied. The course provides instruction, experiential exercises, and strategic tools.
  • 20 Request Info

    Improving Customer Service

    Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of Improving Customer Service is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction. • Project customer-centered, clear communication • Inspire staff ownership and initiation with customers; • Respond tactfully, and provide solutions • Create positive diplomatic messages • increase ability to add value and follow up (repeat business)