Business Management and Operations Skills

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Courses

  • 1 Request Info

    Call Center

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. This course will help you improve your phone skills, make you more confident, improve sales, and help gain new customers while retaining your current clientele. Participants will learn the skills to improve productivity and performance. One day class. Cost is $649.00.
  • 2 Request Info

    Customer Service

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. This class will look at how we can serve customers better and improve ourselves in the process. You will be provided a strong skill set including in person and over the phone techniques, dealing with difficult customers, and generating return business. Two day class. Cost is $1,399.00.
  • 3 Request Info

    Supervisor Training

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. An effective leader motivates, inspires people, coaches, and builds a team to accomplish that portion of the company's mission for which they are responsible. This two-day class will provide you with the tools necessary to be an effective leader. Cost is $1,399.00.
  • 4 Request Info

    Inventory Management

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. No business can survive very long without an effective program of controls over the parts and materials used in producing or distributing the goods and services of the firm. Three day class. Cost is $1999.00.
  • 5 Request Info

    Facility Management

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. This course is for those who not only want to obtain a thorough understanding of the methods, skills, and equipment used in the art of facility management, but also seek firsthand knowledge on how to manage effectively in a changing world. Three day class. Cost is $1999.00.
  • 6 Request Info

    PRODUCTION PLANNING

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. Students are taught how to create a process map to help enable them to identify problems with a particular production line. The class then takes an extensive look at forecasting to provide students with an understanding of industry recommended procedures for reliable forecasting. Next, we examine best practices in sales and operations planning and preparation of the master schedule. We now discuss best practices in materials resource planning (MRP), capacity management, and production activity control to learn how to make the most of what we have to work with. The class finishes up with training in lean manufacturing, just in time (JIT), and the theory of constraints. Cost of this course is $1,999.00
  • 7 Request Info

    TREASURY MANAGEMENT TRAINING

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. This two day class provides an in-depth look at the principals and practices used by corporate finance and treasury professionals to optimize cash resources, maintain liquidity, ensure access to short-term and long-term financing, judge capital investment decisions and control exposure to financial risk.takes. Three day class. Cost is $1999.00.
  • 8 Request Info

    WAREHOUSE MANAGEMENT

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. This three day class unravels the secrets of those best-in-class operations and shows how they create a competitive advantage for their companies. The class starts by analyzing the current state your operations; based on the results, the class provides a systematic, yet flexible, action plan for improvement, which involves human behavior, process redesign, warehouse management systems, and supply chain alignment. Class materials, along with case studies, detailed examples, and thought provoking questions will move your facility to best-in-class. Cost of this course is $1,999.00.
  • 9 Request Info

    Customer Service for Health Care Professionals

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. It is safe to say, most health care facilities you deal with fail to deliver superior customer service. No one was born knowing this skill...it is a learned trait. How can you expect to deliver the kind of customer service that wows your customers if you do not train to do so? This one day class examines who we are and what we do as a health care provider. We analyze our attitude and communications skills, and take a hard look at what our customers need. We learn customer service skills whether delivered in person, over the phone, or electronically. Finally, we learn how to handle complaints and difficult customers. Two day class. Cost is $1,399.00.
  • 10 Request Info

    Lean Manufacturing Training

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. The Ultimate Improvement Cycle (UIC) integrates Lean, Six Sigma, and the Theory of Constraints into a combined strategy that will help you immediately focus your efforts on those areas that will make the greatest difference. This class presents basic laws of factory physics that show why the UIC delivers significant bottom-line improvement while other initiatives so often fail. It explains to you why focusing your efforts on apparent problems rather than systemic concerns is wasted effort. Cost of this course is $1,999.00.
  • 11 Request Info

    SUPPLY CHAIN MANAGEMENT TRAINING

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. Effective development and management of your supply chain network will cut your costs and enhance your customer value through supplier relationship management. This is a sustainable source of advantage in today’s turbulent marketplace, where demand is difficult to predict and supply chains need to be more flexible as a result. The real competition today is not between companies, but between supply chains. The winning approach to supply chains is an integrated perspective that takes account of networks of relationships, sustainability, and product design, as well as the logistics of procurement, distribution, and fulfillment. Logistics and Supply Chain Management Training examines the tools, core processes, and initiatives that ensure businesses gain and maintain their competitive advantage. Cost of this course is $1,999.00.
  • 12 Request Info

    MRO PLANNING AND SCHEDULING TRAINING

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. Students are taught how to create a process map to help enable them to identify problems with a particular MRO line. The class then takes an extensive look at forecasting to provide students with an understanding of industry recommended procedures for reliable forecasting. Next, we examine best practices in sales and operations planning and planning and scheduling in an MRO environment. We now discuss best practices in materials resource planning (MRP), capacity management, and production activity control to learn how to make the most of what we have to work with. The class moves on to training in lean manufacturing, just in time (JIT), and the theory of constraints. The class finishes with a discussion of the latest MRO planning software and technologies. Cost of this course is $1,999.00
  • 13 Request Info

    Dynamic Leadership for Today's World

    Today's fast moving, competitive environment means every leader must achieve more with less. For-profit, nonprofit, and government organizations require dynamic savvy leaders who get results while engaging their team members in new innovative ways. The SKILLS of leadership can be learned and practiced o Get bottom, top-line results: set direction, inspire your team to meet robust goals o Use strategic tools- plan, delegate, motivate, coach; engage team, delight customers. o Apply the lessons of the US framers of the Constitution and recognized modern leaders to your unique situation o Experiential learning: customized case studies, self-assessments, Action Plan
  • 14 Request Info

    Effective Managers Power Tools

    Get measurable, expected results efficiently; Use success tools to plan, delegate, motivate, coach, and communicate; build engaged, high-performing team; delight customers. Experiential learning: customized case studies, self-assessments, Action Plan
  • 15 Request Info

    Create a Positive Environment by Minimizing Stress

    Today everyone must do more with less. The most successful progressive companies realize a positive environment is a more productive environment. When people come to work knowing they will be able to do their best and have their best appreciated, they are more engaged, loyal, and ready to go “above and beyond.” Good employees leave good companies because of their manager who is not aligned with positive company values. Micro-environments can be extremely stressful when they do not allow the person to perform at his/her best and do not acknowledge the significant contribution people are making. Every person who manages others from team leader to CEO can achieve an even-more engaging, supportive environment and reduce workplace stress. Build a positive, engaging environment Empower people to make maximum contributions Promote constructive dialogue and decision making Eliminate chronic stress causes Develop practical, workable strategies to relieve stress positively.
  • 16 Request Info

    Essentials of Enterprise Risk Management

    You`ll learn to identify, qualify, & quantify the significant risks your business faces, including the uninsurable ones. You'll explore tools, techniques, & methodologies of ERM that bring about collaboration among stkeholders and a plan for managing risks.
  • 17 Request Info

    Leadership Training for Managers and Supervisors

    TrainingToday is a leading provider of online education programs. The Leadership for Managers and Supervisors Library provides tools and information to managers and supervisors to improve management, leadership and business skills.
  • 18 Request Info

    Leadership in Healthcare and Higher Education

    This program is focused on people who, through their talents, have grown into a position of leadership within their organization. Now in this new position they have had no real leadership training. This happens in many groups but healthcare and higher eduction are two key ones. Help your leaders become more skilled at handling: planning, coaching, engagement, emotional intelligence, goal setting and effective communication this is the program for you.
  • 19 Request Info

    The Dynamic Control Plan Failure Mode Effects Analysis

    OVERVIEW Failure mode effects analysis (FMEA) is a key activity in advanced quality planning (AQP). Its purpose is to anticipate potential failure modes and their effects on product quality and safety, and to ensure that controls are implemented to counteract negative outcomes. Its service in this capacity supports ISO 9001:2015's clause 6.1 that requires actions to address risks and opportunities proactively. Design (DFMEA) and process (PFMEA) failure mode effects analysis are key elements of advanced quality planning (AQP). Their purpose is to identify potential failure modes. For more detail please click on this below link: http://bit.ly/2ubq0eX Email: referrals@complianceglobal.us Toll Free: +1-844-746-4244 Tel: +1-516-900-5515 Fax: +1-516-900-5510
  • 20 Request Info

    Contagious Leader Series: Getting the Help You Need from Those You Lead

    This webinar raises self-leadership to a new level, providing the skills to manage internal voices, pay attention to what employees say, and employing methods of asking for their help as a key performance motivator.Upon completion of this course, you will be able to:Employ techniques to keep them from taking behavior personally.Use 3 steps to simply and effectively manage up.Sincerely ask for help from those they lead without feeling foolish.