Business Training Programs

Leadership and Business Skills Training. We offer a unique approach to Leadership and Business Skills Development that creates lasting behavioral change within organizations.

Click on the name of the course to be taken to our website for class schedule, class outline, and to register. This class concentrates on the essentials of effective business communication. We begin with paragraphs and learn paragraph construction. We then move on to formatting business letters and emails. The core of the class is learning to create effective business letters and emails. We must first identify our reader's (or customer’s) needs and expectations. We look at the three different types of emails and how to choose the appropriate one. We learn techniques for achieving clarity and precision. We conclude the module by looking at letters and emails with specific goals: the sales email, the proposal, the executive summary, getting meetings, saying no gracefully, and getting people to respond to your emails. The class concludes with techniques for editing and proofreading the final version. One day class. Cost $649.00.

Click on the name of the course to be taken to our website for class schedule, class outline, and to register. This course will help you improve your phone skills, make you more confident, improve sales, and help gain new customers while retaining your current clientele. Participants will learn the skills to improve productivity and performance. One day class. Cost is $649.00.

Click on the name of the course to be taken to our website for class schedule, class outline, and to register. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees. One day class. Cost is $649.00.

Click on the name of the course to be taken to our website for class schedule, class outline, and to register. The Communication Strategies class will help you understand the different methods of communication and how to make the most of each of them. One day class. Cost is $649.00.

Click on the name of the course to be taken to our website for class schedule, class outline, and to register. This class will look at how we can serve customers better and improve ourselves in the process. You will be provided a strong skill set including in person and over the phone techniques, dealing with difficult customers, and generating return business. Two day class. Cost is $1,399.00.

Click on the name of the course to be taken to our website for class schedule, class outline, and to register. An effective leader motivates, inspires people, coaches, and builds a team to accomplish that portion of the company's mission for which they are responsible. This two-day class will provide you with the tools necessary to be an effective leader. Cost is $1,399.00.

Click on the name of the course to be taken to our website for class schedule, class outline, and to register. This class will help you understand what diversity is and how you can help create a more diverse world at work. You will be instructed to use skills such as active listening, employ effective questioning techniques, and communicate with strength. One day class. Cost is $649.00.

Click on the name of the course to be taken to our website for class schedule, class outline, and to register. No business can survive very long without an effective program of controls over the parts and materials used in producing or distributing the goods and services of the firm. Three day class. Cost is $1999.00.

Click on the name of the course to be taken to our website for class schedule, class outline, and to register. The Technical Writing class prepares you to create effective technical documents for both written and digital media with emphasis on technical memos, problem-solving reports, and decision-making reports. One day class. Cost is $649.00.

Click on the name of the course to be taken to our website for class schedule, class outline, and to register. This course is for those who not only want to obtain a thorough understanding of the methods, skills, and equipment used in the art of facility management, but also seek firsthand knowledge on how to manage effectively in a changing world. Three day class. Cost is $1999.00.

Click on the name of the course to be taken to our website for class schedule, class outline, and to register. Students are taught how to create a process map to help enable them to identify problems with a particular production line. The class then takes an extensive look at forecasting to provide students with an understanding of industry recommended procedures for reliable forecasting. Next, we examine best practices in sales and operations planning and preparation of the master schedule. We now discuss best practices in materials resource planning (MRP), capacity management, and production activity control to learn how to make the most of what we have to work with. The class finishes up with training in lean manufacturing, just in time (JIT), and the theory of constraints. Cost of this course is $1,999.00

Click on the name of the course to be taken to our website for class schedule, class outline, and to register. This two day class provides an in-depth look at the principals and practices used by corporate finance and treasury professionals to optimize cash resources, maintain liquidity, ensure access to short-term and long-term financing, judge capital investment decisions and control exposure to financial risk.takes. Three day class. Cost is $1999.00.

Click on the name of the course to be taken to our website for class schedule, class outline, and to register. This three day class unravels the secrets of those best-in-class operations and shows how they create a competitive advantage for their companies. The class starts by analyzing the current state your operations; based on the results, the class provides a systematic, yet flexible, action plan for improvement, which involves human behavior, process redesign, warehouse management systems, and supply chain alignment. Class materials, along with case studies, detailed examples, and thought provoking questions will move your facility to best-in-class. Cost of this course is $1,999.00.

Click on the name of the course to be taken to our website for class schedule, class outline, and to register. It is safe to say, most health care facilities you deal with fail to deliver superior customer service. No one was born knowing this skill...it is a learned trait. How can you expect to deliver the kind of customer service that wows your customers if you do not train to do so? This one day class examines who we are and what we do as a health care provider. We analyze our attitude and communications skills, and take a hard look at what our customers need. We learn customer service skills whether delivered in person, over the phone, or electronically. Finally, we learn how to handle complaints and difficult customers. Two day class. Cost is $1,399.00.

Click on the name of the course to be taken to our website for class schedule, class outline, and to register. This class concentrates on the essentials of effective business communication. We begin with paragraphs and learn paragraph construction. We then move on to formatting business letters and emails. The core of the class is learning to create effective business letters and emails. We must first identify our reader's (or customer’s) needs and expectations. We look at the three different types of emails and how to choose the appropriate one. We learn techniques for achieving clarity and precision. We conclude the module by looking at letters and emails with specific goals: the sales email, the proposal, the executive summary, getting meetings, saying no gracefully, and getting people to respond to your emails. The class concludes with techniques for editing and proofreading the final version. One day class. Cost is $649.00.

Click on the name of the course to be taken to our website for class schedule, class outline, and to register. Good grammar is instrumental in conveying ideas with clarity, professionalism, and precision. Even so, the informality of e-mail, texting, and tweeting has crept deep into company communications. Good grammar is a sign of professional credibility, attention to detail, and learning ability. One day class. Cost is $649.00.

Click on the name of the course to be taken to our website for class schedule, class outline, and to register. The Ultimate Improvement Cycle (UIC) integrates Lean, Six Sigma, and the Theory of Constraints into a combined strategy that will help you immediately focus your efforts on those areas that will make the greatest difference. This class presents basic laws of factory physics that show why the UIC delivers significant bottom-line improvement while other initiatives so often fail. It explains to you why focusing your efforts on apparent problems rather than systemic concerns is wasted effort. Cost of this course is $1,999.00.

Click on the name of the course to be taken to our website for class schedule, class outline, and to register. Six Sigma has taken the corporate world by storm and represents the thrust of numerous efforts in manufacturing and service organizations to improve products, services, and processes. Although Six Sigma brings a new direction to quality and productivity improvement, its underlying tools and philosophy are grounded in the fundamental principles of total quality and continuous improvement that have been used for many decades. Nevertheless, Six Sigma has brought a renewed interest in quality and improvement that few can argue with, and has kept alive the principles of total quality developed in the latter part of the 20th Century. This three day class shows students the essence and basics of Six Sigma, as well as how Six Sigma has brought a renewed interest in the principles of total quality to cutting-edge businesses. Cost of this course is $1,999.00.

To keep the production process running smoothly, industrial production supervisors must motivate and direct the employees they manage. This class teaches the skills a productions supervisor needs to know to successfully manage the production line. Cost of this course is $2,669.00