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  • 21 Request Info

    Resolving Conflict and Effective Mediation

    If you avoid arguments, lie to keep the peace, or believe that hiding behind your desk is better that disagreeing than this webinar is for you. Conflict is not a bad thing, in fact it can a truly positive tool in your professional toolkit if you let it. By taking hard conversations, feedback, and discomfort and transforming it with mediation and compassion you can grow in ways you never before imagined.
  • 22 Request Info

    Dealing with Difficult People

    Lets be honest here you probably have people in your life that, if they would just go away! your life would be easier? Interacting with them is exhausting and frustrating - even thinking about interacting with them is discouraging and causes you to despair the situation will never get any better. We all have those people in our lives. The reality is, having them out of your life is not practical - they may be your boss, staff, colleague, customer, vendor, friend, or family member.
  • 23 Request Info

    Mindfulness in the Workplace

    You don't have to have peace in your life or a calm mind in order to use the tool that is mindfulness. Mindfulness is about increasing awareness to manage reactions, emotions, and perceptions. In the work environment this means increasing productivity, avoiding burnout, and retention. Too often we believe the lie that we should first have it all together and then we will be more rational and centered when in the reverse is true. In this webinar we will explore why that is true, how to increase your mindfulness inside and outside of work each day, and how to make a mindful approach second nature now.
  • 24 Request Info

    Strategic Methods to Manage Relationships

    Of course, we all have customers and we know we need to maintain a good relationship with them. But how do we do that? Yes, software systems are useful tools, which help us track the details. Our strategy for staying connected with customers is much more important. Each customer is unique. How do they want to be contacted? What are their needs? What affects their business today? Have their needs changed since we worked with them initially? What results did they get from working with us? Do they need additional products or services? The questions mount up, and that's the key to managing these vital relationships. Learn to think more strategically about sustaining long-term healthy relationships and grow your business with every interaction.
  • 25 Request Info

    Differing Site Conditions - Whose Risk Is It?

    Overview This webinar discusses the definition of a differing site condition and why there is a need for a Differing Site Conditions clause in a construction contract. The webinar sets forth the history and purpose of the clause and examines the modern Differing Site Conditions clauses and the changes over time. Why should you Attend This webinar provides a thorough discussion of the Differing Site Conditions clause and how the typical understanding of this 90 year old clause is being eroded by Court and Board decisions. The differing site conditions clause was created by the U.S. Federal government in 1926, in regards to construction contracts. Over the years, the Courts and Boards of Contract Appeals have been slowing changing the interpretation of risk allocation under the clause. A series of Court and Board cases have increased the contractor’s risk concerning differing site conditions.
  • 26 Request Info

    Creating an Irresistible Culture - Engagement versus Entitlement

    Overview Many leaders struggle to understand that happiness doesn't equal engagement. Just because an employee is happy because they are provided what they ask for, doesn't mean they are engaged. Entitlement and accountability are two-way streets between leaders and employees and creating an irresistible culture helps easily align which street your team is taking. Accountability starts with leaders, and entitlement does too, but it doesn't end with leaders and there are daily techniques to ensure team members are stepping into engagement when the door is opened for them.
  • 27 Request Info

    BSA Training - Tips & Tools

    This Bank Secrecy Act (BSA) program training will guide attendees through the methods to train each segment of the bank's or credit union's employees annually on Bank Secrecy Act. It can be used as a "Train the Trainer" course or as annual training for all employees. Two of the greatest fears known to man: the fear of dying and public speaking. Jerry Seinfeld said that most people would rather be in the coffin than giving the eulogy. However, a sound BSA program requires annual updates: board appointed BSA officer, a BSA policy, face to face training, and a system of internal controls (checklists) to monitor for suspicious activity.
  • 28 Request Info

    Withholding Computations for Unusual Circumstances

    Employer federal income tax withholding is intended to collect, throughout the year, the approximate the amount of the employee's tax for the year. The wage bracket and percentage methods are the primary methods for computing the amount to withhold, but sometimes they just don't seem to get the right result.
  • 29 Request Info

    Leadership: Strategic Planning and Decision Making

    Emphasizing the importance of long-term strategic decision-making, the strategic decision-making mindset program is designed to improve managers' judgment and critical thinking skills using proven approaches, cutting-edge research, and behavioral economics. Participants will understand the decision-making process from start to finish, with the ability to recognize cognitive biases that inhibit good decisions. This strategic decision-making program enhances participants' capacity to make well-thought-out individual, group, and organizational decisions.
  • 30 Request Info

    Emotional Intelligence for Effective Working Relationships

    Emotionally intelligent people are self-aware and are alert to the verbal and non-verbal signals of others, ensuring that their communication skills and ability to build relationships are more effective. Emotional intelligence is a general set of skills that can be applied to anyone and any environment. Understanding EI and mastering the skills involving emotional intelligence will greatly help you and your team in difficult situations. It has been shown that, Emotional Intelligence or EI, can be even more critical than the power of the cognitive brain usually measured with IQ.
  • 31 Request Info

    Managing a Union Workforce

    Directors and Managers today are continually challenged in managing their union workforce. It remains extremely important for them to have and utilize their available tools and learn new tools, in order to effectively manage their employees. The information presented in this webinar will save time and money for your organization as Managers will perform more effectively, as they embrace positive employee and labor-management relationships.
  • 32 Request Info

    Surviving an Emotionally Toxic Workplace

    You will leave this webinar with a clear understanding of what drives these emotional outbursts and how to use a 3 step process to deal with them constructively and productively. You will know how to use the Art of Emotional Aikido - you'll be able to protect yourself from even the harshest attacks. You will be able to leave "work at work" and enjoy your personal time without having to replay events of the day.
  • 33 Request Info

    New Safe Foods For Canadian Regulation

    Overview: CFIA is moving quickly to automate their compliance systems, tightening timelines for faster recall and crisis handling while enhancing many of their food safety regulations to compete and sync with global players This session will explore history, timelines, compliance priorities, nuances on rationale for changes, partnering agreements and many other aspects within the new regulations. We will cover the new portal, requirements, fees, penalties and future plans.
  • 34 Request Info

    Human Error Reduction in GMP Related Environments [Virtual Seminar]

    Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences.
  • 35 Request Info

    Surviving an Emotionally Toxic Workplace

    You will leave this webinar with a clear understanding of what drives these emotional outbursts and how to use a 3 step process to deal with them constructively and productively. You will know how to use the Art of Emotional Aikido - you'll be able to protect yourself from even the harshest attacks. You will be able to leave "work at work" and enjoy your personal time without having to replay events of the day.
  • 36 Request Info

    TIN Solicitation Best Practices

    This is nothing to worry about as long as your organization is doing what it is supposed to be doing when it comes to reporting income paid on Forms 1099. Now, more than ever it is important that you utilize best practices with regards to collecting and reporting taxpayer identification numbers and income as required. In this newly-created program you will learn exactly what you should be doing to comply with IRS regulations.
  • 37 Request Info

    6-Hour Virtual Seminar on Tougher Import Rules for FDA Imports in 2019

    Importing FDA regulated products requires careful planning before you even start. Registration, product compliance, record and data submission must be exactly correct or your product will be detained. Likewise, the U.S. Customs and Border Protection (CBP) must be precise or your entry is not going anywhere. Some mistakes are common, others reflect a lack of understanding of how FDA and Customs and Border Protection (CBP) operate a joint program.
  • 38 Request Info

    6-Hour Virtual Seminar on Batch Record Review and Product Release

    Most Regulatory Agencies require firms to have written procedures in place to document production and process controls, better known as batch records. Additionally, there must be written procedures for a batch record review process that demonstrate compliance. A strong batch record review system is essential in order to properly document all critical processing parameters that go along with the production and manufacture of pharmaceuticals, biologics, medical devices, etc.
  • 39 Request Info

    6-Hour Virtual Seminar on Statistics for Process Control

    This 6-hour virtual seminar includes a presentation of the steps and techniques used to quantify variability in manufacturing processes, and to assure quality products. The concepts and information presented will be mainly concerned with statistical process control: obtaining monitoring information (data) that is objective, unbiased, and useful for decision making. An emphasis will be placed on the set-up and use of control charts.
  • 40 Request Info

    GDP to Support FDA Computer System Validation

    Overview: This webinar will help you understand the FDA's requirements for good documentation, including how to handle change control and the importance of audit trails. Why should you Attend: This session will address the specific way of documenting your computer system validation work to ensure it meets FDA requirements and can pass an inspection.