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  • 1 Request Info

    Certificate in Diversity and Inclusion in HR Management

    This online course suite, Certificate in Diversity and Inclusion, is designed for human resources managers to learn how to create and assess diversity and inclusion programs to make their company compliant and profitable.
  • 2 Request Info

    Performance Management - Doing It Right Could Be Your Competitive Advantage

    Overview: The one and only purpose of a performance appraisal is to "IMPROVE FUTURE PERFORMANCE." The only competitive advantage any organization has is its employees. So while your competitors are either doing away with giving meaningful feedback to their employees or using it to recount history, It is a perfect time for you to energize your employees with meaningful work and gain their commitment to the job and to you, their supervisor.
  • 3 Request Info

    Dealing with Difficult People

    Overview: Sounds pretty simple, doesn't it? When you do it right, Dealing With Difficult People drastically improves your life as you improve your working relationships with people who challenge you to the limits of your patience (yes, even the ones who make you tear your hair out - literally!). What will Dealing With Difficult People do for you? It will: Give you back control. As you gain new strategies and techniques for maintaining composure during difficult circumstances, you'll drop the victim role and take control, which means a huge improvement in individual situations as well as your entire working environment Give you the tools you need. You'll have an easy-to-follow strategy you can use in any situation - designed to be realistic solutions to real problems you face in the workplace and at home Give you immediate actions to take. Alleviate the stress and tension you've been experiencing by taking concrete actions, right away, to take control
  • 4 Request Info

    Terminating Employees Safely

    Overview: The risks of a former employee filing discrimination charge increases significantly after they are terminated involuntarily. It is hard to find information on how many discrimination charges are as a result of terminating employees (as opposed to hiring, discipline or other reasons), but in my 42 years of dealing with Human Resources issues, I would say the percentage is more than 95%. Therefore, it is very important that a termination be handled well. There are a number of steps that should be followed when having a termination discussion with an employee. Following the steps in this webinar will greatly minimize your risks of being charged with discrimination when you have to terminate an employee.
  • 5 Request Info

    Performance Reviews Remotely: A Step-By-Step Process For Conducting Them Meaningfully and Effectively

    Overview: One of the most critical areas of employee relationships and one of the biggest challenges management faces today is conducting effective performance appraisals and determining appropriate merit increases. Learn to give performance appraisals that help motivate employees to achieve goals and increase their value to the organization. Since both managers and employees often view performance appraisals with anxiety, attention is given to preparing for and conducting performance discussions that are objective, complete and defensible. You'll also share experiences and participate in various exercises with other participants to better understand how to obtain the best possible performance from employees.
  • 6 Request Info

    Moving from an Operational Manager to a Strategic Leader

    Overview: Gain the insights and skills to know where your business stands today and where it's heading tomorrow. In today's unpredictable business environment, strategic leadership is not just for top management alone. It's for: Managers who want to increase their competitive advantage by anticipating their customers' priorities, needs and expectations Managers who want to distinguish operational data from strategic data, creatively develop sources of information and increase their staffs' flexibility and responsiveness Managers who want to broaden their perspective, improve flexibility without compromising quality and increase their department's value to the organization Every manager who wants to anticipate, initiate and manage change for maximum competitiveness!
  • 7 Request Info

    Corporate Response to the Black Lives Matter Movement

    Overview: Join us to learn best practices for responding to the Black Lives Matter movement, how to take action as an organization and become an ally that can to make a difference. We will include terminology to become familiar with, such as allyship and white fragility, while providing actionable steps your organization could take to support the movement, which will also ultimately result in your ability to engage and attract current and future talent and customers, while having a positive impact on equality, fairness and inclusion.
  • 8 Request Info

    The Effective Manager As Coach: Coaching Your Team Members For Outstanding Job Performance

    Overview: This highly interactive Webinar offers you and your team an array of practical tools to coach effectively in today's work environment. You'll learn practical techniques for making your direct reports feel welcome, trust you to maintain confidences, to listen and develop an Action Plan collaboratively with each f your team members, enhancing your overall team performance!
  • 9 Request Info

    What's New in Onboarding

    Overview: Join us to learn about trends, current best practices and how to organize the new hire experience in order to build commitment, confidence and competence. We will include how to integrate technology, such as mobile chatbots and mentoring applications which will engage and inspire your new talent to quickly grasp the knowledge and skills they will need to perform in the new job.
  • 10 Request Info

    Effective Documentation of Employee Performance

    Overview You've heard the statement, "If it's not written down, it didn't happen." The human resources mantra to managers and supervisors is to "document, document, document," because disciplinary actions can often give rise to claims of discrimination, leading to high costs of litigation. But do your managers and supervisor know how, when, and what to document? Although it may seem like a headache to write a report on each and every problem that the employee may be exhibiting, in the long run it is a lifesaver. Documentation is one communication tool you can use to preserve facts and remove ambiguities.
  • 11 Request Info

    Withholding Computations for Unusual Circumstances to Avoid Under-withheld Tax Penalties

    Overview Employer federal income tax withholding is intended to collect, throughout the year, the approximate the amount of the employee’s tax for the year. The wage bracket and percentage methods are the primary methods for computing the amount to withhold, but sometimes they just don’t seem to get the right result. When supplemental wages are added to the equation, the prescribed aggregate method and optional flat rate method frequently result in too much or too little withholding. Payroll professionals sometimes experience a flood of revised W-4 Forms just before and after scheduled bonus payments. This creates additional work and opportunities for mistakes for the payroll department and may not affect the withholding in the way the employee expected.
  • 12 Request Info

    Leave in the Time of COVID: Managing Employee Leave Requests under FMLA, ADA

    Overview Even the simplest leave requests can be complex and nuanced, posing challenges to even the most seasoned Leave Administrators. The possibility of costly, drawn-out litigation only adds to the stress and pressure. Add to that: most employees making leave requests will be eligible for protection under the FMLA, ADA and, as well as State medical leave and other COVID-19 emergency laws. In this webinar we will discuss key, hot-button compliance issues and share some Best Practices for managing a workforce while staying in compliance during a pandemic. Why you should Attend Unpaid leave and Paid-leave regulations are getting complicated. As support grows for (and some business groups push against) a national law mandating paid family leave and paid sick days, some states, cities and individual organizations are out in front-adopting measures of their own.
  • 13 Request Info

    Complex Documents in Microsoft Word

    Overview We begin with the secrets the pros use to navigate around large documents. Then we'll show you the right way to approach the project that eliminates errors and rework later. See how styles can save you steps later on in the process when you're adding tables of contents and other references. See how setting up your document for success can withstand even the most meddling contributors when it comes to format. Discover the secrets of headers and footers and how they can move and change as your documents move and change. We'll walk through the various ways to make some quick over all changes to look and feel without tedious, repetitive find and fix maneuvers. You'll learn how to use your intelligence to generate great content, not wrangle it into shape to create a great looking report.
  • 14 Request Info

    MS Word: ADA Accessible Documents

    Overview ADA is the Americans with Disabilities Act. As of 2010, this U.S. Federal Law was applied to all electronic documents. Any public business or governmental institution is required to have ADA compliant public documents. This course will teach you how to format MS Word documents for ADA Accessible compliance requirements. This training course focuses on applying the technical formats to your MS Word documents. You do not have to be an expert in ADA law to take this course. No matter your user level, take the time to attend and learn something new that can save your company from risk of liability, and bring your documents into compliance with ADA law.
  • 15 Request Info

    Narcissistic Hypersexuality - Healing from Betrayal Trauma

    Overview "Sexual betrayal trauma differs from fear-based or 'stranger' traumas, because it is a violation that is perpetrated by the very person you would typically turn to for safety, comfort, and protection. It is the person who would be your refuge in the storm; the one you count on to respect your boundaries and your right to informed consent. In sexual betrayal trauma, your significant other is the perpetrator of the event- the hypersexual narcissist is one who is not only preoccupied with pornography viewing, or purchases sex from sex workers, or visits cybersex chat rooms, or has affairs, he feels entitled to do so -and therefore cannot serve you as a protector, a refuge for healing. In fact, this person now becomes the consistent reminder of the hurtful and devastating reality of the offense they've committed and the broken trust.
  • 16 Request Info

    Having Difficult Workplace Conversations

    Overview Good communication skills are a core competency of a leader or manager in the workplace. This is especially true in the workplace where collaboration and cooperation are necessary to be successful. Having difficult workplace conversations do not have to be something we shy away from. Instead, it can become second nature as we learn how to listen, hold accountability conversations and deal with challenging behaviour of those we work with. Having the ability to communicate effectively when dealing with difficult issues is what is needed in the modern workplace and will set us apart from others as highly competent leaders and managers.
  • 17 Request Info

    Effective Communication Strategies During Uncertain Times: Dealing With Communication Challenges. Bias, and Team Conflict

    Overview: By focusing on the necessary interpersonal communication skills that are needed during these times of uncertainty and change you will be able to develop a productive, collaborative, and respectful work environment. Discover how to effectively communicate with your team as they respond to challenges, and cope through change. Create a communication strategy that ensures employees are clear about what is expected of them, and they receive regular, honest, and transparent updates. Learn to choose the most effective strategies that will help your team stay engaged, balance the uncertainty, and build resilience.
  • 18 Request Info

    Outlook Tips and Techniques Survive an Avalanche of Emails

    Overview: Is managing your Inbox and digging out from an avalanche of emails a full time job? Then sign up for this webinar and learn how to survive the heavy load of tasks and the constant stream of trivia that arrives via email. You will gain insight into Outlook email management best practices including how to work from a clean inbox and how to reduce what flows into your inbox while expediting email processing. Microsoft Outlook provides many Inbox features that can help you organize, sort and prioritize email - enabling you to stay on top of urgent tasks and project deadlines. You'll get easy implementable email management tips for pro-cessing emails in Microsoft Outlook that can save you precious minutes every day and help you leave work on time. If you are serious about surviving the arduous burden of cleaning out your Outlook mailbox every day, register for this webinar and learn Outlook email management best practices and secrets that will put you in control.
  • 19 Request Info

    Managing Interruptions - The Art of Getting Work Done

    Overview: According to Jonathan Spira, interruptions cost the US economy almost $1 trillion annually, and eat up to 28 billion hours each year. Clearly, in order to get work done, we need to manage our interruptions. But how?
  • 20 Request Info

    Working Successfully with Your Virtual Team

    Overview: Are you working with a virtual team and not sure what makes it work? Are you willing to "learn the hard way" or would you prefer to be successful immediately?