The TrainHR webinar is approved by HRCI and SHRM Recertification Provider.
Overview: After the session, participants will
Have an understanding of how civility can build trust and build your bottom line.
Be able to use 3 key ingredients to embed civility into their work and life to communicate more effectively, build trust and encourage respect.
Be able to implement 5 best practices for fostering civility with your clients, community and in general.
Take-away sources and resources you can use immediately to build civility into your business.
Why should you Attend: Lateness, bullying, complacency, theft, gossiping, low service standards, dishonesty, poor quality, sloppy dress, cell phone interruptions the list of rude behaviours experienced in the workplace is endless.