General HR Management

Overview Just about every workplace has at least one difficult employee. In this webinar, we will identify the various types of difficult employees and various strategies that can be used to deal with them. Difficult employees can have an adverse impact on the productivity and morale of the workplace. At times it is necessary to have critical conversations with these employees. These conversations occur when a lot is at stake and emotions run high. The behavior of these employees needs to be confronted. More than likely some of those that we must handle may be workplace bullies. During the webinar, we will learn the psychological makeup of these difficult individuals and how to have conversations with these employees while confronting their unproductive behavior.

Overview Learn strategies you can employ to shift perspective, repair and build relationships, and create more positive interactions. Learn techniques to ease the tension and increase positivity and productivity. Why you should Attend Do you sometimes find it difficult to work with certain people? Perhaps even one particular person? Do you get frustrated, angry or intimidated when they won't agree or just "go along with the program"? Does it make you feel hopeless, not knowing how to change the situation? Is it negatively impacting your work? Maybe even your whole team?

Overview Selecting the right Negotiations team, Understand the Union Team. Preparation to Negotiate , Learn How to Listen, Understand the Tactics & Techniques of Negotiation, Learn the Do's & Don'ts of Negotiation. Find out What The Union's Priorities Are? Practice how to Cost Out The Labor Agreement. Negotiations. Utilize Effective Clausing , Obligations of the Offer Counteroffer Process? When to use Employer Pressure Tactics, Learn The Ways To Say No, Create Movement At The Table. Develop The Final Package , How to be successful with the Tool To Prepare for a Strike, Are You engaging in Side meetings? What To Do In the Event your Union Fails to get Ratification of the Agreement? How to deal with Work Stoppages. When to use a Mediator?

In this webinar, we discuss challenges and best practices for supporting a remote workforce during the COVID-19 pandemic and beyond. You'll get ideas to implement at your organization to keep your team connected, focused, and motivated while working remotely.

Is it because you returned from maternity leave or the fact that English is your second language? Learn ways to standout even with an uneven glass ceiling.

How leaders perform during a crisis determines how their employees will see their company. When the decisions made impact employees it would be prudent to include the appropriate employees or if nothing else, include the managers before the decision goes out to the employees since they will need to explain the decision. Additionally, including your managers may provide you with the necessary feedback on the impact the decisions will make on the business thereby, creating alternatives. Use Promo Code LBRD20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/3gez1vF Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882

Overview Knowing what to do in employee situations can be difficult for even seasoned Managers and Supervisors, especially if a Supervisor has never had training. For a new Supervisor these problems are intensified. Employee problems easily morph into compliance and legal challenges and often with lighting speed while the Managers and Supervisor is still trying to get a handle on problematic situations. Many have never been trained in even the rudimentary basics of employment law and therefore do not even recognize problem situations until it’s too late. Nevertheless, by the time an employee problem reaches HR, a level of liability has often been created. How an employer handles such problems, can either limit or increase liability. Further exacerbating the problem is that Supervisors often inherit a dysfunctional department and/or are promoted to supervise those with whom they once were coworkers.

Knowing what to do in employee situations can be difficult for even seasoned Managers and Supervisors, especially if a Supervisor has never had training. For a new Supervisor these problems are intensified. Employee problems easily morph into compliance and legal challenges and often with lighting speed while the Managers and Supervisor is still trying to get a handle on problematic situations. Many have never been trained in even the rudimentary basics of employment law and therefore do not even recognize problem situations until it’s too late.

Overview: Most, if not all of us, have been involved in negativity in the workplace. We all know that it often spreads quickly throughout the organization. In a matter of days, the workplace can become toxic. Don't let this happen to you and the work area you are responsible for overseeing. You can read articles about negativity but they suggestions that do not delve into the real issue or become so complicated that they cannot be implemented. In this webinar, you will find good, common sense and easy to implement ways to ensure that negativity is nullified and never noticed again.

Overview: Is ensuring your company's compliance with the Family and Medical Leave Act (FMLA) giving you a 'serious health condition'? Does trying to determine the interplay between the FMLA, the Americans with Disabilities Act (ADA), and the Fair Labor Standards Act (FLSA) make you want to file an unfair labor practice charge? If so, then this information is for you. You will learn what constitutes a 'serious health condition' under the FMLA, what you can do to identify and address potential abuse of FMLA leave, and the interplay between the FMLA and other similar medical and disability-related leave statutes. As if that weren't enough, this topic will also provide tips and tricks for suggested best practices and answer your FMLA-related questions.

Overview: Any act of harassment committed by an employee or an agent of any employer in the course of the employment shall be considered to be an act committed by that employer. Harassment claims cut across all industries, sectors, and organizations. Harassment is not just a legal liability, but also a serious reputational and business risk. Harassment harms the victim, the harasser and the organization. However, harassment doesn't have to be blatant to cause serious problems for you and your company. In addition to the time and expense of a potential complaint, discrimination and harassment can impact the workplace in a negative manner by causing lower employee morale, increased absenteeism, lower productivity, decreased commitment to the employer, and decreased motivation. Employers need to ensure that their workplace is free from harassment, discrimination, and bullying.

Overview: Businesses Spend a FORTUNE on Marketing When Customer Service is The REAL Issue! One of the TOP 3 Reasons Businesses FAIL is Poor Customer Service. Customer Service is also the #2 Reason Companies SUCCEED (*only exceeded by “Leadership”). Can you Afford NOT To have Excellent Customer Service Practices? I don't think you can! The Return On Investment (ROI) for Customer Service Training is HUGE. Outstanding Customer Service Will GAIN You New Customers and Retain the Ones you WOULD have Lost All at a Tiny FACTION of what Marketing would have Cost you to Replace or Obtain these Customers $$$ This Course is Designed to help you Beat Your Competition and Boost your Earnings.

Overview Change - some people love it, some don't. Most people know the many ideas to change institutional culture are good and want to implement them but run into resistance. So how do you get everyone “on board?” Hear idea after idea and add to the collection of them as we encourage one another on this journey that can include meaningful change. https://www.traininng.com/webinar/ideas-on-overcoming-resistance-to-change--201756live

Managing leaves of absence under the major federal mandates can be confusing. Some employers with good intentions will administer both leaves by using the same forms, overlap the requirements, and consolidate the processes. However, the Family and Medical Leave Act (FMLA) and the Americans with Disabilities Act (ADA) need to be administered using their own separate guidelines. When taken one by one, it’s clear that they are completely different in their own details and requirements and, as a result, must be managed carefully. WHO WILL BENEFIT • HR professionals, all levels • Leaders, Managers, and Supervisors • Small- and medium-size business owners Use Promo Code SUMS20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/330sJgm Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882

In response to COVID-19, the Equal Employment Opportunity Commission (EEOC) has updated and/or provided guidance related to the current employment concerns specific to the pandemic. The EEOC guidance offers helpful insights into how the agencies are balancing changes to normalcy, along with legal requirements posed by a variety of employment laws. The EEOC is updating this 2009 publication to address its application to coronavirus disease 2019 (COVID-19). This training will guide employers to make decisions about how they communicate with candidates/employees during on-boarding, telecommuting, termination and what the federal resources are to assist employees during this time. Use Promo Code SUMS20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/2D2igG1 Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882

Managing remotely requires effective virtual leadership that spans the boundaries of time and space to help employees to work together – apart. Leadership of virtual teams is not the same as leadership of face-to-face, co-located teams. Leading a virtual team is more difficult; it requires a dynamic interaction between technological systems and human systems that the virtual leader has to address and balance for work to be accomplished. LEARNING OBJECTIVES • To identify the remote/virtual worker • To list recommended elements of a virtual team contract • To explore steps to avoid discrimination claims • To describe wage and hour obligations • To discuss ergonomics, health risks, and virtual workplace injuries • To define essential competencies of virtual leadership WHO WILL BENEFIT Human Resources professionals; any manager of a telecommuter or virtual employee/team Use Promo Code INDA20 and get flat 20% discount on all purchases. To Register https://bit.ly/3gTZWh2

Attend this webinar to learn how to keep your organization compliant with the updated state wage and hour laws. LEARNING OBJECTIVES In this webinar we will discuss the US Department of Labor’s recently-published guidance and other practical points related to ensuring that you meet your wage and hour obligations to your employees while the COVID-19 pandemic continues. WHO WILL BENEFIT • Chief executives • Senior Management • Human Resources • Payroll • Compensation Officers • Controllers • CFO’s • Business Owners Use Promo Code INDA20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/2Z6EdwB Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882

Overview: "Life is Naught But a Measurement of Time - You Cannot Waste One Without Losing the Other." Time & Life are the SAME Thing! SO, Time is Your MOST Valuable Resource. Learn how to Save YEARS of Your Life using our Cutting-Edge Techniques We have Trained over 64,000 Students in 11 Months! Why you should Attend: Reduce Your STRESS Make MORE MONEY Get Promoted Faster Grow Your Business Faster Get YEARS Of Your Life Back Gain an Unfair Advantage over Your Competition Have Less Stress & More Time to Spend with Family & Friends GREAT Training To Help Your STAFF be More Efficient Saving YOU A TON Of Money $$$ Learn Today and have MORE Time Tomorrow for Family, Friends, Fun and to just Relax & Enjoy Life! Having Excellent Time Management Skills is one of the KEY Ways you WIN at the Game Of Life! PS – Study This Course Carefully And You Will Have An Unfair Advantage For Life In Virtually Every Area Of Your Life Amazing.

Overview: Businesses Spend a FORTUNE on Marketing When Customer Service is The REAL Issue! One of the TOP 3 Reasons Businesses FAIL is Poor Customer Service. Customer Service is also the #2 Reason Companies SUCCEED (*only exceeded by “Leadership”). Can you Afford NOT To have Excellent Customer Service Practices? I don't think you can! The Return On Investment (ROI) for Customer Service Training is HUGE.

Overview: Employee performance evaluations are an essential factor in the development of employees and the growth of the company, yet most managers and employees dread them. Why? Because they often have the wrong focus – a focus of telling the employee what they have to do to improve or why they are getting less than stellar ratings for the year. It is time to eliminate the dread of performance reviews and turn them into a robust conversation about personal professional growth and aligning the individual with goals that move the both individual and the company forward. Components of healthy performance reviews are ensuring goals are focused and achievable, removing blocks the employee may face, asking appropriate questions and giving feedback, both negative and positive.