The objective of an internal investigation is to discover facts on which to make a sensible and lawful decision. Done correctly, an investigation should resolve a problem and prevent it from re-occurring, whether the issue is misconduct, a performance situation, harassment, discrimination or a workplace accident. In addition to saving potentially millions of dollars in litigation costs and lost productivity, a lawfully conducted investigation can nip workplace problems in the bud, thus keeping businesses operating smoothly—and out of court. Making the right decision often turns on the quality of the investigation that has been conducted. Without the facts, decision-making is flawed and can expose the employer to significant liability. This interactive and comprehensive program will provide investigators with a framework of legal and best practices knowledge and will give you the confidence, skills and techniques needed to properly conduct an effective investigation.