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  • 1 Request Info

    Negating Negativity in the Workplace

    Overview: Most, if not all of us, have been involved in negativity in the workplace. We all know that it often spreads quickly throughout the organization. In a matter of days, the workplace can become toxic. Don't let this happen to you and the work area you are responsible for overseeing. You can read articles about negativity but they suggestions that do not delve into the real issue or become so complicated that they cannot be implemented. In this webinar, you will find good, common sense and easy to implement ways to ensure that negativity is nullified and never noticed again.
  • 2 Request Info

    Effectively Handle Toxic People for Better Productivity and Less Drama

    Overview: Success in our high-pressure world hinges not just on our technical skills, but also on our ability to deal effectively with others and remain energized at the same time. We all have people who push our buttons and create drama in our lives. If that relationship is with our boss, colleagues or clients, it can drain our energy, take us off track and infect the other areas of our life. The key for HR professionals is to find effective ways to work with them and build a positive, successful relationship. Negativity Costs. Many of us have learned to avoid, rather than deal with the bullies, know-it-alls, and other difficult people in our life, because it is easier than confronting the source of the problem. But, overlooking the problem is the worst thing we can do.
  • 3 Request Info

    Mental Illness and Workplace Violence

    Overview: More and more people are being diagnosed with mental illness, and there are more resources than ever before to deal with mental illness. Have you sometimes referred to an employee as "crazy"? Maybe they are just "odd." If you do not handle these problems carefully, at best, you will find yourself in a nasty lawsuit. At worse, you will have someone with an uncontrolled mental illness showing up on your doorstep with serious plans to harm you or your workforce! This webinar will walk you through the thorny legal issues and offer some practical advice as well.
  • 4 Request Info

    FMLA: Issues and Solutions

    Overview: Is ensuring your company's compliance with the Family and Medical Leave Act (FMLA) giving you a 'serious health condition'? Does trying to determine the interplay between the FMLA, the Americans with Disabilities Act (ADA), and the Fair Labor Standards Act (FLSA) make you want to file an unfair labor practice charge? If so, then this information is for you. You will learn what constitutes a 'serious health condition' under the FMLA, what you can do to identify and address potential abuse of FMLA leave, and the interplay between the FMLA and other similar medical and disability-related leave statutes. As if that weren't enough, this topic will also provide tips and tricks for suggested best practices and answer your FMLA-related questions.
  • 5 Request Info

    How to Promote the Proactive Personal Response Within Your Team

    Overview: Any act of harassment committed by an employee or an agent of any employer in the course of the employment shall be considered to be an act committed by that employer. Harassment claims cut across all industries, sectors, and organizations. Harassment is not just a legal liability, but also a serious reputational and business risk. Harassment harms the victim, the harasser and the organization. However, harassment doesn't have to be blatant to cause serious problems for you and your company. In addition to the time and expense of a potential complaint, discrimination and harassment can impact the workplace in a negative manner by causing lower employee morale, increased absenteeism, lower productivity, decreased commitment to the employer, and decreased motivation. Employers need to ensure that their workplace is free from harassment, discrimination, and bullying.
  • 6 Request Info

    Outstanding Customer Service - The Ultimate Guide

    Overview: Businesses Spend a FORTUNE on Marketing When Customer Service is The REAL Issue! One of the TOP 3 Reasons Businesses FAIL is Poor Customer Service. Customer Service is also the #2 Reason Companies SUCCEED (*only exceeded by “Leadership”). Can you Afford NOT To have Excellent Customer Service Practices? I don't think you can! The Return On Investment (ROI) for Customer Service Training is HUGE. Outstanding Customer Service Will GAIN You New Customers and Retain the Ones you WOULD have Lost All at a Tiny FACTION of what Marketing would have Cost you to Replace or Obtain these Customers $$$ This Course is Designed to help you Beat Your Competition and Boost your Earnings.
  • 7 Request Info

    Ideas on Overcoming Resistance to Change

    Overview Change - some people love it, some don't. Most people know the many ideas to change institutional culture are good and want to implement them but run into resistance. So how do you get everyone “on board?” Hear idea after idea and add to the collection of them as we encourage one another on this journey that can include meaningful change. https://www.traininng.com/webinar/ideas-on-overcoming-resistance-to-change--201756live
  • 8 Request Info

    Managing Leaves of Absence Amid the COVID-19 Pandemic: Guidelines for Administering FMLA and ADA

    Managing leaves of absence under the major federal mandates can be confusing. Some employers with good intentions will administer both leaves by using the same forms, overlap the requirements, and consolidate the processes. However, the Family and Medical Leave Act (FMLA) and the Americans with Disabilities Act (ADA) need to be administered using their own separate guidelines. When taken one by one, it’s clear that they are completely different in their own details and requirements and, as a result, must be managed carefully. WHO WILL BENEFIT • HR professionals, all levels • Leaders, Managers, and Supervisors • Small- and medium-size business owners Use Promo Code SUMS20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/330sJgm Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882
  • 9 Request Info

    Preparing the Workplace for the New Normal: 2020 Updates on EEOC and ADA Regulations

    In response to COVID-19, the Equal Employment Opportunity Commission (EEOC) has updated and/or provided guidance related to the current employment concerns specific to the pandemic. The EEOC guidance offers helpful insights into how the agencies are balancing changes to normalcy, along with legal requirements posed by a variety of employment laws. The EEOC is updating this 2009 publication to address its application to coronavirus disease 2019 (COVID-19). This training will guide employers to make decisions about how they communicate with candidates/employees during on-boarding, telecommuting, termination and what the federal resources are to assist employees during this time. Use Promo Code SUMS20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/2D2igG1 Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882
  • 10 Request Info

    Creating Civility in the Workforce – Whatever Happened to Respect? How to Turbo Charge a Safe and Embracing Return to Work

    This workplace civility training program covers how you can communicate the best attributes of respect and civil, conscious, caring behavior to and by everyone. The payback is better relationships and client appreciation. It is stopping the covidiots as we struggle to get off the corona coaster of fear. We must care about how we interact with people. Respect comes from being trusted - in you, your company and product and service. WHO WILL BENEFIT This is appropriate for anyone who is in leadership and/or involved in creating, improving and support a respectful workplace culture. This includes HR and training officers. The cost to companies in employee absences due to bulling and harassment, is billions in lost wages and productivity. Use Promo Code SUMS20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/2ZJIKFh Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616
  • 11 Request Info

    Managing Through a Pandemic: Strategies for Planning, Implementing and Dealing with Organizational Changes

    OVERVIEW In this time of COVID-19, or any major disruption, the outcomes for an organization and its people are uncertain. Organizational change management best practices still apply. In addition, all managers, no matter what level of the organization, have five requirements that must be fulfilled to be effective for leading through a pandemic. They apply, perhaps in different ways, but they are more important than ever to manage the impact of change management. WHY SHOULD YOU ATTEND Managers, those with accountability for managing teams face uncertainty whether they are the head of the organization or managing front line workers. People want answers and certainty, but the answers do not exist. In this webinar we address strategies for managing your company through the corona virus pandemic, helping your team members cope, and how to stay focused and productive at work.
  • 12 Request Info

    Mastering Excel Charts and Graphs - Communicate Insights More Effectively

    Attend this Microsoft Excel training to learn how to visually represent business data more effectively. Charts can be created not just in Excel, but also in PowerPoint, Word, and Outlook, making learning these tools extremely useful. Charts already in Excel can be copied and/or linked to Word and PowerPoint. AREAS COVERED • Creating charts in Excel • Defining the components of a chart • Formatting a chart • Modifying a chart • Adding chart elements • Adding, editing and removing data • Annotating with Trendlines • Creating a combination chart and advanced Excel charts • Using sparkline chart, Excel • How to make a graph in Excel WHO WILL BENEFIT • Business Owners • CEO's / CFO's / CTO's • Managers • Accountants • CPA's • Financial Consultants • IT Professionals • Auditors • Human Resource Personnel • Bookkeepers • Marketers To Register https://bit.ly/32qKyVx Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882
  • 13 Request Info

    How to Deal with Difficult People – Techniques to Reduce Conflict and Stress

    "The difficult people we encounter can be our greatest teachers." -- Eileen Anglin Difficult people are found in every walk of life. They come in many forms. Given that we can't avoid or eliminate them from our world, the next best solution is to learn how to deal with difficult people effectively. Learning how to recognize what they are doing, and why that’s creating so much difficulty for you, and those around you, is the first step. LEARNING OBJECTIVES In this webinar you will learn how to identify why you experience some people as difficult and learn specific tips, techniques, strategies and tools for interacting with them effectively to both get the job done and have less stress in your life. Use Promo Code SUMS20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/3ew1v3p Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882
  • 14 Request Info

    Managing the Remote Workforce During Covid-19: Policies, Procedures, and Practices

    Managing remotely requires effective virtual leadership that spans the boundaries of time and space to help employees to work together – apart. Leadership of virtual teams is not the same as leadership of face-to-face, co-located teams. Leading a virtual team is more difficult; it requires a dynamic interaction between technological systems and human systems that the virtual leader has to address and balance for work to be accomplished. LEARNING OBJECTIVES • To identify the remote/virtual worker • To list recommended elements of a virtual team contract • To explore steps to avoid discrimination claims • To describe wage and hour obligations • To discuss ergonomics, health risks, and virtual workplace injuries • To define essential competencies of virtual leadership WHO WILL BENEFIT Human Resources professionals; any manager of a telecommuter or virtual employee/team Use Promo Code INDA20 and get flat 20% discount on all purchases. To Register https://bit.ly/3gTZWh2
  • 15 Request Info

    Addressing Wage and Hour Issues During the COVID-19 Pandemic

    Attend this webinar to learn how to keep your organization compliant with the updated state wage and hour laws. LEARNING OBJECTIVES In this webinar we will discuss the US Department of Labor’s recently-published guidance and other practical points related to ensuring that you meet your wage and hour obligations to your employees while the COVID-19 pandemic continues. WHO WILL BENEFIT • Chief executives • Senior Management • Human Resources • Payroll • Compensation Officers • Controllers • CFO’s • Business Owners Use Promo Code INDA20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/2Z6EdwB Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882
  • 16 Request Info

    Ultimate Time Management - Take Complete Control of Your Time & Your Life

    Overview: "Life is Naught But a Measurement of Time - You Cannot Waste One Without Losing the Other." Time & Life are the SAME Thing! SO, Time is Your MOST Valuable Resource. Learn how to Save YEARS of Your Life using our Cutting-Edge Techniques We have Trained over 64,000 Students in 11 Months! Why you should Attend: Reduce Your STRESS Make MORE MONEY Get Promoted Faster Grow Your Business Faster Get YEARS Of Your Life Back Gain an Unfair Advantage over Your Competition Have Less Stress & More Time to Spend with Family & Friends GREAT Training To Help Your STAFF be More Efficient Saving YOU A TON Of Money $$$ Learn Today and have MORE Time Tomorrow for Family, Friends, Fun and to just Relax & Enjoy Life! Having Excellent Time Management Skills is one of the KEY Ways you WIN at the Game Of Life! PS – Study This Course Carefully And You Will Have An Unfair Advantage For Life In Virtually Every Area Of Your Life Amazing.
  • 17 Request Info

    Outstanding Customer Service - The Ultimate Guide

    Overview: Businesses Spend a FORTUNE on Marketing When Customer Service is The REAL Issue! One of the TOP 3 Reasons Businesses FAIL is Poor Customer Service. Customer Service is also the #2 Reason Companies SUCCEED (*only exceeded by “Leadership”). Can you Afford NOT To have Excellent Customer Service Practices? I don't think you can! The Return On Investment (ROI) for Customer Service Training is HUGE.
  • 18 Request Info

    Conduct Robust and Aligned Employee Performance Reviews/Evaluations that Create Loyalty

    Overview: Employee performance evaluations are an essential factor in the development of employees and the growth of the company, yet most managers and employees dread them. Why? Because they often have the wrong focus – a focus of telling the employee what they have to do to improve or why they are getting less than stellar ratings for the year. It is time to eliminate the dread of performance reviews and turn them into a robust conversation about personal professional growth and aligning the individual with goals that move the both individual and the company forward. Components of healthy performance reviews are ensuring goals are focused and achievable, removing blocks the employee may face, asking appropriate questions and giving feedback, both negative and positive.
  • 19 Request Info

    Dealing With Difficult People In Life & Work

    Overview: Just a Few Of The Secrets You Will Learn In This Course Secrets Of How To Deal With Specific Types Of Difficult People Secret Techniques to Control Your Emotions & Come From A Place Of Strength & Power Hidden Methods For Dealing With Conflict Learn How To Skillfully Side-Step Difficult People Gain Mastery & Skill Over Difficult People With These Amazing Strategies Discover The Secret Reasons WHY Difficult People Are The Way They Are Learn This Secret “Ninja Technique” That Can Stop Difficult People In Their Tracks!
  • 20 Request Info

    The Families First Coronavirus Response Act: How It Expands Family And Medical Leave Rights

    Overview This presentation will focus on the expansion of the family medical leave act for COVID-19 concerns.We will review at a high-level all the changes, upcoming changes, submission, impact to your organization and communication to your workforce. These changes are very complex and there are necessary communications specific to the expanded leave.