Training & Development

Overview Gain the insights and skills to know where your business stands today and where it’s heading tomorrow. In today’s unpredictable business environment, strategic leadership is not just for top management alone. It’s for: Managers who may be managing their entire team remotely, particularly for the first time Managers who want to increase their competitive advantage by anticipating their customers’ priorities, needs and expectations Managers who want to distinguish operational data from strategic data, creatively develop sources of information and increase their staffs’ flexibility and responsiveness Managers who want to broaden their perspective, improve flexibility without compromising quality and increase their department’s value to the organization

Overview: Her career in public speaking began on a stage in front of 700 college freshmen. Talk about a tough audience! Today Certified Speaking Professional Mandi Stanley has moved from the campus podium to the corporate classroom, traveling throughout North America inspiring business professionals to overcome organizational obstacles and deliver powerful written and oral presentations. She has parlayed her early experiences into the opportunity to train others to be better persuasive communicators.

Overview: Workplaces have made progress towards LGBTQ equality, yet LGBTQ workers still go to work every day with fear that they might lose their jobs because of who they love and who they are. There is no federal law protecting the LGB community from workplace discrimination and harassment. There is confusion among organizations as to whether the federal civil rights law Title VII protects gay, lesbian, and bisexual (LGB) employees.

Overview: To manage effectively, you need to engage your emotional intelligence just as much as you engage yourself cerebrally. Using both our brain and our "gut" allows us to take all human factors into account. Why you should Attend: Would you like to learn more about your emotional intelligence? Would understanding techniques you can use every time to manage more effectively using your emotional intelligence interest you? How about receiving a list of sample questions you can use to manage more effectively using your emotional intelligence?

Overview: In spite of good hiring and inspired leadership, all supervisors ultimately must deal with someone with Toxic Attitude Syndrome. Whether it's crummy attitude, attendance, or just unable to do good work; employee performance issues often consume large amounts of time, energy, and emotion. In fact, 57% of employees have witnessed abusive or intimidating behavior and probably 100% work with someone who isn't pulling their weight.

Overview: Regardless of skill, hiring a person who is a bad fit is wrong decision. In fact, traditional interviewing predicts future success by only 10%. With a bad fit, the employee is never going to reach optimum performance, be fully engaged, and they are likely to leave.

Microsoft Excel Pivot Tables can help you sort and sift through large data sets to focus quickly on just the data elements that matter most to your specific needs. In addition, you’ll get tips on the easiest way to group your data. Most importantly, when you use the power of Pivot Tables, you’ll be saving time and making your job easier. Attend this Pivot Table training to explore the power of Pivot Tables and learn how they help in making better business decisions. WHO WILL BENEFIT • Administrative assistants • Managers • Directors • Sales associates • Students • Teachers • Marketing personnel • Medical personnel • Legal professionals Use Promo Code LBRD20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/3iCnUyl Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882

Overview: In many organizations, "coaching" is being used as synonymous with "discipline." They are not the same thing. Coaching is about developing an employee’s strengths to benefit the organization. Why you should Attend: Are your employees going thorough the motions at work or are they giving your organization their best effort? If you could improve profitability by 48%, would you? Of course, you would! Better leaders lead to better performance which leads to better profitability.

Overview: Just a Few Of The Secrets You Will Learn In This Course Secrets Of How To Deal With Specific Types Of Difficult People Secret Techniques to Control Your Emotions & Come From A Place Of Strength & Power Hidden Methods For Dealing With Conflict Learn How To Skillfully Side-Step Difficult People Gain Mastery & Skill Over Difficult People With These Amazing Strategies Discover The Secret Reasons WHY Difficult People Are The Way They Are Learn This Secret “Ninja Technique” That Can Stop Difficult People In Their Tracks!

Overview: Diversity has a proven positive impact on the bottom line, but most organizations have focused on the numbers, not ensuring everyone feels included as an integral part of the team. Diversity is a policy issue; inclusion a cultural issue. In this webinar, we’ll address the elements of building culture, focusing on specific actions to build a culture of inclusion. Why you should Attend: Diversity alone is not enough to ensure a high-performing workplace. Ensuring our employees feel not just present, but included, can increase individual performance by 20%.

Overview: How an organization deals with gossip can be mean the difference between growing and thriving, or disintegrating from within. Office gossip is a fact of life - what you do with it is up to you. Come to this 60 min virtual meeting and find out the answers to your questions. Stop gossip in its tracks before it ruins your reputation! Why you should Attend: Gossip. It happens in every workplace and in every family. For some reason, we just love to talk about others. Until that conversation is about us. When we're the subject of office gossip, it no longer seems like harmless entertainment. So, what do you do? Do you confront the gossips? Do you deny? Do you ignore? Is gossip in the workplace really dangerous? Can it ruin your reputation? Should you take the "high road" and ignore it, or should you deal with it head on?

Overview: This webinar gives you the fundamentals of effective project management with an emphasis on the "human side". As the need to focus on schedules, costs, and quality continues to increase across every organization, it is more important than ever to understand the major inhibitors to achieving project success; most of which are human factors- not technical in nature. You'll learn techniques that can have an immediate and positive impact on your current as well as your future projects and help both yourself and others be successful along the way.

Managing leaves of absence under the major federal mandates can be confusing. Some employers with good intentions will administer both leaves by using the same forms, overlap the requirements, and consolidate the processes. However, the Family and Medical Leave Act (FMLA) and the Americans with Disabilities Act (ADA) need to be administered using their own separate guidelines. When taken one by one, it’s clear that they are completely different in their own details and requirements and, as a result, must be managed carefully. WHO WILL BENEFIT • HR professionals, all levels • Leaders, Managers, and Supervisors • Small- and medium-size business owners Use Promo Code SUMS20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/330sJgm Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882

In response to COVID-19, the Equal Employment Opportunity Commission (EEOC) has updated and/or provided guidance related to the current employment concerns specific to the pandemic. The EEOC guidance offers helpful insights into how the agencies are balancing changes to normalcy, along with legal requirements posed by a variety of employment laws. The EEOC is updating this 2009 publication to address its application to coronavirus disease 2019 (COVID-19). This training will guide employers to make decisions about how they communicate with candidates/employees during on-boarding, telecommuting, termination and what the federal resources are to assist employees during this time. Use Promo Code SUMS20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/2D2igG1 Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882

By learning how to use the most useful Excel functions you can turn the data into meaningful information and then provide the answers that you need for yourself, your boss, your company or your organization. You should attend this webinar if you use Microsoft Excel on a regular basis, and want to be more efficient and productive. If you handle large amounts of data in Excel, this webinar will help you tremendously. You can learn advanced Excel formulas for efficiently dealing with large datasets. Use Promo Code SUMS20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/3j9FUBb Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882

"The difficult people we encounter can be our greatest teachers." -- Eileen Anglin Difficult people are found in every walk of life. They come in many forms. Given that we can't avoid or eliminate them from our world, the next best solution is to learn how to deal with difficult people effectively. Learning how to recognize what they are doing, and why that’s creating so much difficulty for you, and those around you, is the first step. LEARNING OBJECTIVES In this webinar you will learn how to identify why you experience some people as difficult and learn specific tips, techniques, strategies and tools for interacting with them effectively to both get the job done and have less stress in your life. Use Promo Code SUMS20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/3ew1v3p Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882

Managing remotely requires effective virtual leadership that spans the boundaries of time and space to help employees to work together – apart. Leadership of virtual teams is not the same as leadership of face-to-face, co-located teams. Leading a virtual team is more difficult; it requires a dynamic interaction between technological systems and human systems that the virtual leader has to address and balance for work to be accomplished. LEARNING OBJECTIVES • To identify the remote/virtual worker • To list recommended elements of a virtual team contract • To explore steps to avoid discrimination claims • To describe wage and hour obligations • To discuss ergonomics, health risks, and virtual workplace injuries • To define essential competencies of virtual leadership WHO WILL BENEFIT Human Resources professionals; any manager of a telecommuter or virtual employee/team Use Promo Code INDA20 and get flat 20% discount on all purchases. To Register https://bit.ly/3gTZWh2

Attend this webinar to learn how to keep your organization compliant with the updated state wage and hour laws. LEARNING OBJECTIVES In this webinar we will discuss the US Department of Labor’s recently-published guidance and other practical points related to ensuring that you meet your wage and hour obligations to your employees while the COVID-19 pandemic continues. WHO WILL BENEFIT • Chief executives • Senior Management • Human Resources • Payroll • Compensation Officers • Controllers • CFO’s • Business Owners Use Promo Code INDA20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/2Z6EdwB Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882

• Best practices on how to fire an employee legally • What legal issues should be considered when making a decision to terminate an employee safely • What employee issues make the employee termination procedure unsafe • Understanding the grounds for termination of employee • How terminating volatile employees can withstand legal scrutiny • How the Volatile Termination Guide can help terminate employees legally and safely WHO WILL BENEFIT • All Employers • Business Owners • Company Leadership • Small business owners • Office Managers • Managers/Supervisors • Compliance professionals • HR professionals To Register (or) for more details please click on this below link: https://bit.ly/2YjZP6M Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882

Make sure that your organization can sustain current service levels and business continuity by developing cross training and job rotation experiences that will produce employees who are competent and available to work in critical positions within your company. Find out how to utilize these methods as a means of implementing new business models within your company. Learn about the importance of job rotation and cross training for talent management and business continuity. Also, learn how to design and implement an effective job rotation program and cross training program for employees. WHO WILL BENEFIT • Leadership Professionals • HR Professionals • OD Staff To Register (or) for more details please click on this below link: https://bit.ly/2MupMLn Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882