This one-day Assertiveness course is designed for anyone at any level within an organization, to better communicate with others in their work/business environment, using assertive skills. Assertive skills involve a variety of appropriate interpersonal behaviours including the following: giving positive feedback, providing information, asking requests of others, giving constructive criticism or being on the receiving end of feedback, criticism, or saying “no” without feeling guilty. Using assertive skills will help increase self-confidence, increase one’s own self-respect and respect of others, allow one to have better stress and time management skills, and finally, have overall better communications with others in the workplace to successfully achieve business goals.
Who Should Attend:
The Becoming More Assertive In the Workplace course is designed for all roles in the workplace, and is recommended for anyone looking to improve their communications with others in the workplace.