Diversity Skills

With all the disruption and stress everyone has been under from the COVID-19 pandemic, the workplace culture has changed. So many people have been working remotely, that people skills, effective one on one communication, have been downplayed. What you say and how you say it, has to be reinforced. Whatever happened to respect? Rude, indifferent, emotionally troubled, over-worked and dis-engaged Employees do more harm to your business and employee productivity than you can afford. A workplace culture of tolerating a bad attitude by one or more employees is not acceptable. A lot of time, the cause of the employee attitude is generated from how they are treated at work, a seeming lack of respect of them. Use Promo Code LBRD20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/33lIDSr Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882

This workplace civility training program covers how you can communicate the best attributes of respect and civil, conscious, caring behavior to and by everyone. The payback is better relationships and client appreciation. It is stopping the covidiots as we struggle to get off the corona coaster of fear. We must care about how we interact with people. Respect comes from being trusted - in you, your company and product and service. WHO WILL BENEFIT This is appropriate for anyone who is in leadership and/or involved in creating, improving and support a respectful workplace culture. This includes HR and training officers. The cost to companies in employee absences due to bulling and harassment, is billions in lost wages and productivity. Use Promo Code SUMS20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/2ZJIKFh Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616

"The difficult people we encounter can be our greatest teachers." -- Eileen Anglin Difficult people are found in every walk of life. They come in many forms. Given that we can't avoid or eliminate them from our world, the next best solution is to learn how to deal with difficult people effectively. Learning how to recognize what they are doing, and why that’s creating so much difficulty for you, and those around you, is the first step. LEARNING OBJECTIVES In this webinar you will learn how to identify why you experience some people as difficult and learn specific tips, techniques, strategies and tools for interacting with them effectively to both get the job done and have less stress in your life. Use Promo Code SUMS20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/3ew1v3p Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882

This highly interactive leadership training offers you an array of practical tools to manage your time and difficult people, and delegate effectively while getting everything else done that you need in order to manage effectively. You’ll learn practical techniques for planning, prioritizing, delegating and managing everyone effectively, enhancing your overall team performance! LEARNING OBJECTIVES • What skills and attributes does it take for you to manage your time effectively? • How to deal with difficult people? • How can you communicate even more effectively, managing and coaching your direct reports to performing more effectively? WHO WILL BENEFIT • CEO • Senior Vice President • Vice President • Executive Director • Managing Director • Regional Vice President • Area Supervisor • Manager Use Promo Code INDA20 and get flat 20% discount on all purchases. To Register https://bit.ly/2Z2VMgX Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616

OVERVIEW Difficult people are everywhere • Their numbers are small but their impact is large • They exhibit habitual behavior that affects most people in a negative way The important skills you need are identifying the types of difficult people and managing them effectively. WHY SHOULD YOU ATTEND When people encounter a difficult person, they do not understand the person’s reaction and are not sure how to react. Difficult people create uncomfortable situations and they are hard to interact with in a businesslike manner. They can be disruptive and loud or quiet and withdrawn. Learn how to identify and how to deal with difficult people at work. WHO WILL BENEFIT • HR Managers • Supervisors • Senior Management • Sales and Marketing • Leadership • Employee Relationship Manager • Staffing Manager • Leaders • Managers • Individual Contributors To Register https://bit.ly/3hteGVu Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882

Learn how to develop an action plan for non performing employees to improve the performance of the entire team. The webinar covers questions to ask an underperforming employee, how to motivate low performing employees, how to discuss poor performance with an employee and more to help managers and supervisor correct the root cause of the team performance issues. WHO WILL BENEFIT • Any new manager, supervisor, struggling supervisor, or any transitioning manager or supervisor • Human Resources or Employee Relations • Small Business Owners • Department heads and branch, location or plant managers To Register (or) for more details please click on this below link: https://bit.ly/2ztMBw0 Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882

Due to COVID-19 and the current recession, many organizations are in the unfortunate situation where downsizing and layoffs are required in order to sustain the business and survive. Attend this webinar to learn how to handle laying off employees in way that avoids legal troubles and safeguards your brand reputation. Join this webinar to learn seven best practices for planning and communicating layoffs, all the while preserving your company’s employment brand and maintaining the dignity of your valuable employees. Get pro tips on how to layoff an employee gracefully and avoid legal hassles. WHO WILL BENEFIT HR Directors, Managers and supervisors in all companies. To Register (or) for more details please click on this below link: https://bit.ly/2Xj2tdU Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882

This bootcamp will show you how to neutralize gossip and discrimination in the workplace and put a system in place to ensure they do not re-occur, starting with that of Zero Tolerance and Workplace Reprimands. The destructive effects of blaming others, griping, pessimism and of always passing the buck need to be stopped. In this bootcamp, you will learn to keep emotional control and tame disruptive and destructive behavior. WHO WILL BENEFIT • Managers • Directors • HR management • COO • CEO • Executive Management • Management Professionals Use Promo Code MDTD20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/3cZH9PP Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882

The topic is applicable to all. It’s particularly important for those working in teams or with customers. This emotional intelligence training will help anyone coping with the difficulties of the present pandemic. To be at our best when we most need to be requires having the confidence and competence at recognizing potential problems and circumventing them before they escalate. Dealing with difficult colleagues and clients requires that we be at our best under pressure. To engage clients with tact, diplomacy, skill, and compassion are the hallmarks of learned communication competence. Join us for this illuminating webinar that is sure to give you the insights and techniques to improve emotional intelligence at work and manage your difficult situations. WHO WILL BENEFIT Executive level, Sales, and pretty much everyone else too! Use Promo Code MDTD20 and get flat 20% discount on all purchases. To Register https://bit.ly/3fSckP2 Email: support@trainingdoyens.com Toll Free: +1-888-300-8494

OVERVIEW This employee harassment training is designed not only to teach the managers and supervisors their responsibilities in preventing inappropriate behaviors like sexual harassment, discrimination, abuse, and bullying, but also to provide the training necessary for them in the mentioned area. WHY SHOULD YOU ATTEND Not only is it mandated by law, but it is valuable for all levels of supervision and management to learn about their responsibilities and to understand the subtleties of harassment, bullying and discrimination in the workplace. AREAS COVERED • Federal law and California requirements for preventing abusive behavior (AB 2053) • Prevention of discrimination, sexual harassment, and bullying • Handling complaints and things to remember Use Promo Code MDTD20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/2y8FSGH Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616

"When someone shows you who they are, believe them the first time” —Maya Angelou Toxic behavior in the workplace is like an infectious disease - it spreads and infiltrates teams and relationships. Without the understanding, skills and tools applied intentionally, toxicity will continue to spread eventually impairing the organization and burning out the leaders and staff. WHO WILL BENEFIT • HR Professionals • People Managers • Leaders • Directors • Managers • Supervisors • Business Owners, • Business Consultants • Department Managers • Senior Leaders • Staff at all levels • Anyone who interacts with other people Use Promo Code MDTD20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/34seFe1 Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882

OVERVIEW Conflict is an inevitable part of life. No matter how hard you try, it can seem that there will always be something that causes you or someone around you to be frustrated, angry, and impatient – or a whole host of other not-so-pleasant emotions. AREAS COVERED These seven points will be covered: • Identify the top six causes of conflict and which one produces the most problems • Understand the iceberg concept of conflict – what’s above and below the water line • Define five conflict management styles and match each style to different conflict situations • Decide if you’re a shark or a turtle or a teddy bear or a fox or owl in how you handle conflict. • Learn how to keep your cool and react in a professional manner in the heat of the moment. Use Promo Code TDES20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/3dnpX7C Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616

LEARNING OBJECTIVES Given the ease of receiving and viewing sexually explicit materials on cell phones, computers and social media, employers as well as employees should be concerned about preventing sexual harassment in the workplace. This workshop will focus on the issue of sexual harassment and how to prevent it in the workplace. It will provide an overview of sexual harassment, sex discrimination, its definition and the sexual harassment laws that prohibit it. WHO WILL BENEFIT • Business owners • Presidents, CEO’s • Supervisors • Managers • General managers • All HR directors, managers, and generalists • All employees Use Promo Code TDES20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: http://bit.ly/3aI88Om Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882

Learn how each generation likes to be managed as well as what motivates each generation. Register for this one hour webinar to learn more. Price:$200.00. Contact info : OnlineCompliancePanel Phn. no. +1-510-857-5896 Fax-+1-510-509-9659 info@onlinecompliancepanel.com Event link - https://www.onlinecompliancepanel.com/webinar/Multigenerational-Workforce-Bridging-the-Generational-Gap-in-your-Workplace-503385/JULY-2019-ES-TRAININGREGISTRY

Understand yourself on a whole new level and connect with others using these powerful tools. Using the most valid and statistically accurate personality tool available, unlock keys to your personality and how to better relate to others around you. Improve communication, teamwork, leadership, conflict resolution, decision making and much more using DiSC® as your roadmap. In addition to understanding yourself and others, you will learn incredible adaptation tactics to connection like never before. Understanding Yourself and Others is the ultimate base required for strong and successful interpersonal interactions, both on the job and at home.

What do you do if you need to search the employee's desk, computer, smart phone or locker? Other questions that need to be answered are when do you include legal counsel? What evidence do you need to gather? This webinar will focus on these issues by discussing best practices to ensure you are conducting a fair and impartial investigation that will support a positive work environment, protect employees and the organization, and decrease the risk of liability.Price:$200.00. Contact info : OnlineCompliancePanel Phn. no. +1-510-857-5896 Fax-+1-510-509-9659 info@onlinecompliancepanel.com Event link http://onlinecompliancepanel.com/webinar/INVESTIGATE-WORKPLACE-MISCONDUCT-501757/NOVEMBER-2016-ES-TRAININGREGISTRY

The Women's Leadership Development Program s a bold, exploratory, and results-driven program that addresses provocative and timely issues facing high-achieving female leaders who are ready to rise to the next level of leadership and claim their seat at the table. This twelve (12) months of monthly training sessions to offer skills-based development for leaders at any level. Sessions include: Preparing your personal leadership blueprint, Strategy for Organizational Excellence, Communication by design, Creating a culture of employee engagement, Leading the team toward to the vision, Leading across generations, Conflict resolution and negotiation skills for leaders, Coaching your team, Walking the talk, Hiring, Firing and performance management, Collaborating across the organization and The Leadership Journey.

Boomers, Xers and Millennials all playing nicely in the workplace sandbox? Not always the case. Each group has its own distinct characteristics, values, and attitudes toward work, based on its generation’s life experiences. Organizations can achieve real strategic advantage by embracing the diversity among generations to create a flexible work environment that values all people and keeps them productive, regardless of age. This course will enable learners to better understand what makes each generation tick and why having all generations in our organizations is paramount to any diversity and inclusion efforts.

Training Benefits & Deliverable Include: Meet CA AB 1825 sexual harassment training requirements…Build stronger working relationships through increased understanding…Improve productivity by providing a more comfortable working climate…Communicate more professionally and effectively with co-workers…Reduce the instances of being misunderstood or misrepresented…Reduce the exposure to employment and labor law claims by documenting sexual harassment training…Deal with cultural, generational, religious and other differences more sensitively…Learn communication skills that can eradicate harassment and discrimination before it begins…Sensitize employee awareness to colleague perceptions and perspectives…Address the most common causes of harassment and disrespect…Increase the employee’s understanding of their responsibilities of behavior…Identify and avoid risky work place conduct…Reinforce your company’s anti-harassment and discrimination policies

Prevent discrimination or harassment situations from arising with co-workers…Build stronger working relationships through increased understanding…Provide a more comfortable working climate…Communicate more professionally and effectively with co-workers and customers…Reduce the instances of being misunderstood or misrepresented…Reduce the exposure to legal claims by documenting sensitivity training…Deal with cultural, generational, and other differences more sensitively…Learn communication skills that eradicate harassment or discrimination…Sensitize employee awareness to colleague perceptions and perspectives…Address the most common causes of harassment and disrespect…Reinforce your company’s anti-harassment and discrimination policies