Management Skills for African-Americans

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  • 1 Request Info

    Ending Harassment, Gossip, and Disruptive Behavior: Going Forward to a Safe and Supportive ‘New Normal’ Workplace Environment

    With all the disruption and stress everyone has been under from the COVID-19 pandemic, the workplace culture has changed. So many people have been working remotely, that people skills, effective one on one communication, have been downplayed. What you say and how you say it, has to be reinforced. Whatever happened to respect? Rude, indifferent, emotionally troubled, over-worked and dis-engaged Employees do more harm to your business and employee productivity than you can afford. A workplace culture of tolerating a bad attitude by one or more employees is not acceptable. A lot of time, the cause of the employee attitude is generated from how they are treated at work, a seeming lack of respect of them. Use Promo Code LBRD20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/33lIDSr Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882
  • 2 Request Info

    Creating Civility in the Workforce – Whatever Happened to Respect? How to Turbo Charge a Safe and Embracing Return to Work

    This workplace civility training program covers how you can communicate the best attributes of respect and civil, conscious, caring behavior to and by everyone. The payback is better relationships and client appreciation. It is stopping the covidiots as we struggle to get off the corona coaster of fear. We must care about how we interact with people. Respect comes from being trusted - in you, your company and product and service. WHO WILL BENEFIT This is appropriate for anyone who is in leadership and/or involved in creating, improving and support a respectful workplace culture. This includes HR and training officers. The cost to companies in employee absences due to bulling and harassment, is billions in lost wages and productivity. Use Promo Code SUMS20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/2ZJIKFh Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616
  • 3 Request Info

    How to Deal with Difficult People – Techniques to Reduce Conflict and Stress

    "The difficult people we encounter can be our greatest teachers." -- Eileen Anglin Difficult people are found in every walk of life. They come in many forms. Given that we can't avoid or eliminate them from our world, the next best solution is to learn how to deal with difficult people effectively. Learning how to recognize what they are doing, and why that’s creating so much difficulty for you, and those around you, is the first step. LEARNING OBJECTIVES In this webinar you will learn how to identify why you experience some people as difficult and learn specific tips, techniques, strategies and tools for interacting with them effectively to both get the job done and have less stress in your life. Use Promo Code SUMS20 and get flat 20% discount on all purchases. To Register (or) for more details please click on this below link: https://bit.ly/3ew1v3p Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882
  • 4 Request Info

    Strategies and Steps to Manage Difficult People: How to Take Control of the Situation

    OVERVIEW Difficult people are everywhere • Their numbers are small but their impact is large • They exhibit habitual behavior that affects most people in a negative way The important skills you need are identifying the types of difficult people and managing them effectively. WHY SHOULD YOU ATTEND When people encounter a difficult person, they do not understand the person’s reaction and are not sure how to react. Difficult people create uncomfortable situations and they are hard to interact with in a businesslike manner. They can be disruptive and loud or quiet and withdrawn. Learn how to identify and how to deal with difficult people at work. WHO WILL BENEFIT • HR Managers • Supervisors • Senior Management • Sales and Marketing • Leadership • Employee Relationship Manager • Staffing Manager • Leaders • Managers • Individual Contributors To Register https://bit.ly/3hteGVu Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882
  • 5 Request Info

    Turning Around the Non-Performing and Dysfunctional Team Members: Skills and Techniques for Managers

    Learn how to develop an action plan for non performing employees to improve the performance of the entire team. The webinar covers questions to ask an underperforming employee, how to motivate low performing employees, how to discuss poor performance with an employee and more to help managers and supervisor correct the root cause of the team performance issues. WHO WILL BENEFIT • Any new manager, supervisor, struggling supervisor, or any transitioning manager or supervisor • Human Resources or Employee Relations • Small Business Owners • Department heads and branch, location or plant managers To Register (or) for more details please click on this below link: https://bit.ly/2ztMBw0 Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882
  • 6 Request Info

    Managing Difficult Situations with Emotional Intelligence: How to Turn Negatives into Positives

    The topic is applicable to all. It’s particularly important for those working in teams or with customers. This emotional intelligence training will help anyone coping with the difficulties of the present pandemic. To be at our best when we most need to be requires having the confidence and competence at recognizing potential problems and circumventing them before they escalate. Dealing with difficult colleagues and clients requires that we be at our best under pressure. To engage clients with tact, diplomacy, skill, and compassion are the hallmarks of learned communication competence. Join us for this illuminating webinar that is sure to give you the insights and techniques to improve emotional intelligence at work and manage your difficult situations. WHO WILL BENEFIT Executive level, Sales, and pretty much everyone else too! Use Promo Code MDTD20 and get flat 20% discount on all purchases. To Register https://bit.ly/3fSckP2 Email: support@trainingdoyens.com Toll Free: +1-888-300-8494
  • 7 Request Info

    Leadership Skills And Techniques For African-Americans

    This seminar will help you develop the skills you need to lead people, teams and organizations--with a special emphasis on the leadership challenges faced by African-Americans in corporate America.
  • 8 Request Info

    Management Skills For African-Americans

    This course was developed--and is presented--by black business leaders who bring their professional experience to the seminar. Share management ideas and strategies--with African-American colleagues--for overcoming the stress and challenges.
  • 9 Request Info

    The Newly Promoted African-American Manager And Supervisor: Making The Transition

    This seminar, created and taught by African-Americans, will prepare you to confidently overcome your greatest obstacles and successfully move up the management ranks.