Management Skills for African-Americans

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  • 1 Request Info

    Strategies and Steps to Manage Difficult People: How to Take Control of the Situation

    OVERVIEW Difficult people are everywhere • Their numbers are small but their impact is large • They exhibit habitual behavior that affects most people in a negative way The important skills you need are identifying the types of difficult people and managing them effectively. WHY SHOULD YOU ATTEND When people encounter a difficult person, they do not understand the person’s reaction and are not sure how to react. Difficult people create uncomfortable situations and they are hard to interact with in a businesslike manner. They can be disruptive and loud or quiet and withdrawn. Learn how to identify and how to deal with difficult people at work. WHO WILL BENEFIT • HR Managers • Supervisors • Senior Management • Sales and Marketing • Leadership • Employee Relationship Manager • Staffing Manager • Leaders • Managers • Individual Contributors To Register https://bit.ly/3hteGVu Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882
  • 2 Request Info

    Turning Around the Non-Performing and Dysfunctional Team Members: Skills and Techniques for Managers

    Learn how to develop an action plan for non performing employees to improve the performance of the entire team. The webinar covers questions to ask an underperforming employee, how to motivate low performing employees, how to discuss poor performance with an employee and more to help managers and supervisor correct the root cause of the team performance issues. WHO WILL BENEFIT • Any new manager, supervisor, struggling supervisor, or any transitioning manager or supervisor • Human Resources or Employee Relations • Small Business Owners • Department heads and branch, location or plant managers To Register (or) for more details please click on this below link: https://bit.ly/2ztMBw0 Email: support@trainingdoyens.com Toll Free: +1-888-300-8494 Tel: +1-720-996-1616 Fax: +1-888-909-1882
  • 3 Request Info

    Managing Difficult Situations with Emotional Intelligence: How to Turn Negatives into Positives

    The topic is applicable to all. It’s particularly important for those working in teams or with customers. This emotional intelligence training will help anyone coping with the difficulties of the present pandemic. To be at our best when we most need to be requires having the confidence and competence at recognizing potential problems and circumventing them before they escalate. Dealing with difficult colleagues and clients requires that we be at our best under pressure. To engage clients with tact, diplomacy, skill, and compassion are the hallmarks of learned communication competence. Join us for this illuminating webinar that is sure to give you the insights and techniques to improve emotional intelligence at work and manage your difficult situations. WHO WILL BENEFIT Executive level, Sales, and pretty much everyone else too! Use Promo Code MDTD20 and get flat 20% discount on all purchases. To Register https://bit.ly/3fSckP2 Email: support@trainingdoyens.com Toll Free: +1-888-300-8494
  • 4 Request Info

    Leadership Skills And Techniques For African-Americans

    This seminar will help you develop the skills you need to lead people, teams and organizations--with a special emphasis on the leadership challenges faced by African-Americans in corporate America.
  • 5 Request Info

    Management Skills For African-Americans

    This course was developed--and is presented--by black business leaders who bring their professional experience to the seminar. Share management ideas and strategies--with African-American colleagues--for overcoming the stress and challenges.
  • 6 Request Info

    The Newly Promoted African-American Manager And Supervisor: Making The Transition

    This seminar, created and taught by African-Americans, will prepare you to confidently overcome your greatest obstacles and successfully move up the management ranks.