Concierge and Customer Focus

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Courses

  • 1 Request Info

    Webinar on Small Business Management Made Simple: Tools, Tips & Techniques for Successful Business Management

    The webinar highlights tips and techniques to successfully manage a small business. It also covers all essential elements of business management. Price:$200.00. Contact info : OnlineCompliancePanel Phn. no. +1-510-857-5896 Fax-+1-510-509-9659 info@onlinecompliancepanel.com Event link https://www.onlinecompliancepanel.com/webinar/Small-Business-Management-Made-Simple-Tools-Tips-Techniques-for-Successful-Business-Management-504812/MAY-2018-ES-TRAININGREGISTRY
  • 2 Request Info

    Webinar On Harmonized System Classification: General Rules

    The Harmonized Tariff Schedule is an international customs classification system. It was developed by the World Customs Organization, as a tool to facilitate the world trade by creating a nomenclature that assures uniformity in its application, and at the same time address domestic issues. Not only it is used to establish tariffs and duties, but also to implement measures to protect the public health, the environment, the wild and the world safety.Price:$200.00. Contact info : OnlineCompliancePanel Phn. no. +1-510-857-5896 Fax-+1-510-509-9659 info@onlinecompliancepanel.com Event link http://onlinecompliancepanel.com/webinar/HARMONIZED-SYSTEM-RULES-508887/APRIL-2017-ES-TRAININGREGISTRY
  • 3 Request Info

    Webinar On CUSTOMS VALUATION: How to Determine the Customs Value - Part 2

    Due to the changes that has suffered the customs legislation in recent dates, now more than ever it is essential to identify the valuation method applicable for each one of the import operations performed by the importers, as well as its proper application. Through a dynamic presentation and the use of practical examples, the participant will correctly determine the taxable base taking into consideration the specific elements of each operation.Price:$200.00. Contact info : OnlineCompliancePanel Phn. no. +1-510-857-5896 Fax-+1-510-509-9659 info@onlinecompliancepanel.com Event link http://onlinecompliancepanel.com/webinar/CUSTOMS-VALUATION-PART-2-502014/MARCH-2017-ES-TRAININGREGISTRY
  • 4 Request Info

    Customer Focus

    +Identifying and Managing Customer Expectations +Creating and Sustaining a Customer-focused Organization +Customer-focused Interaction +Listening to Your Customers +Creating a Customer-focused Organization +Developing Your Customer Focus
  • 5 Request Info

    Deliver Seamless Internal Customer Service

    Better meet external customer needs by improving internal coordination & communication…Collaborate more effectively between internal departments…Break down barriers & silos that exist between departments…Work better with different people and personalities…Identify how we all work & play for the same ‘home team’…Locate & remove the most common internal service impediments…Identify the benefits our customers will receive by improved internal customer service…Recognize who your internal customers are and how they help the business…Deliver service that earns the praise of customers…Reduce the stress level by working smarter, not harder…Decrease the number of complaints from external customers due to poor quality service…Develop the ability to transform conflict into cooperation…Anticipate and exceed customer service expectations more regularly…Develop improved listening and communication techniques
  • 6 Request Info

    Improving Customer Service

    Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of Improving Customer Service is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction. • Project customer-centered, clear communication • Inspire staff ownership and initiation with customers; • Respond tactfully, and provide solutions • Create positive diplomatic messages • increase ability to add value and follow up (repeat business)
  • 7 Request Info

    Jordan's Furniture: Re-imagine The Customer Experience withTom Peters

    In this fast-paced and entertaining video, you will gain insights into delivering great customer service! Learn how to give the customer a WOW! experience, know how your product fits the customer's needs and have fun!