It's hard to ignore today's conversation around emotional intelligence. Studies show it is far more important to leadership success than having a high IQ.
The term "emotional intelligence" implies the answer lies in the frontal lobe of the brain. It implies we can think our way through all our problems. Let me ask you this: when two people are yelling at each other in the hallway, or meeting room, or customer counter, is the any "intelligence" going on? Of course not.
In this fast-moving training, attorney, author and speaker, Don Phin, will introduce us the idea of "emotional energy." He will help us understand the importance of the roles we play and the powerful 40| |40 Solution to "feeling" what is going on. Don will remind us great leadership is an inside/out game!