Our common-sensed approach to sensitivity & diversity training is different from other training providers. Instead of delivering what is really just a – legally-focused/legally-centric discrimination prevention course – and labeling it “sensitivity training”, we actually identify & address the causes of insensitive, disrespectful or harassing behavior. Yes, we tackle the legal issues, but they do little to actually change a person’s behavior or thinking.
We believe the vast majority of managers and/or employees don’t come to work looking to intentionally be insensitive or disrespectful. Something happens: they get angry; they open their mouth; their brain stops; and quite frankly, they say or do something stupid! We work with the learners to identify their communication and behavior styles. They have to better understand how their communications style may be perceived by others. In our training, the learners build action plans to improve their role in a more respectful workplace.