Tools and insights that staff workers need to provide decision-analysis support for their managers. Utilizes an 8-stage process, beginning with explicitly defining the problem for which a decision must be made, and implementing the solution and bringing closure to the problem. This 2-day course has the potential to change the culture of an organization from one of passing problems up the line to one of solving problems at the staff level.
Win-win strategies that are adaptable to every
negotiating styles, including adversarial. Team-based
negotiations & negotiating via e-mail. Realistic
negotiating scenarios. Optional videotaping to observe
body language & tone of voice.
Make powerful, painless presentations. Keep an audience's attention. Present your message with confidence, clarity, conviction. Control nervousness & fear. Handle difficult audiences. Presentations are recorded and constructive feedback is provided.
Builds skills in representing your interests in tough
negotiating situations and coming out on top when
dealing with the confrontational style of the hardball
negotiator or the win-lose style of the competitive
Learn to how analyze data, identify patterns, solve problems, make decisions, detect abuses of statistics, and get your point across using basic quantitative tools. Emphasis is on real-world data and applications ... this Is NOT a statistics 101 refresher course.
Develop expertise to immediately increase your interpersonal skills with people — in
business & personal relationships. Learn valuable techniques to read others, quickly
develop rapport, work harmoniously, and complete business.
Discover the silent signals that everyone
consciously or unconsciously use. Learn to read
internal & external customers through their actions as
well as words. Develop skills to adjust your silent
signals to project confidence & trust.
This course is intended for those who need practical skills and knowledge in using statistical tools and techniques for Business Analytics (BA) applications—or so-called “Exploratory Analysis.” The course will emphasize where and when the tools and procedures apply, including the inputs they rely on, as well as the end-results—or outputs—they produce. The tools and techniques will be introduced from the standpoint of their practical utility as well as the outputs they are capable of producing, rather than their mathematical structure or derivation. Hands-on exercises will be used to reinforce learning by taking advantage of the built-in statistical functions in MS Excel.
Practical skills & tools for critical thinking, in the context of making complex decisions.
The course is based on latest research in cognitive psychology & neuroscience. The
skills/tools are applicable to a variety of models, frameworks, and personality styles.
Are you hiding behind your Power Point because you’re not sure what to do with those dangling arms at your side, the cotton that has suddenly grown in your mouth or your knocking knees? Well, fret no more! This workshop is designed to equip you with the structure, the practice and the confidence to deliver dynamic presentations.
After this workshop you will have a structure and a more confident presence to deliver the WOW factor at your next presentation or briefing.