Conflict Resolution/Management

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Courses

  • 1 Request Info

    Leadership SUCCESS

    Nine impacting learning units come with the Leadership SUCCESS. Presented in either an extended format or five day academy to meet your needs. Based on the Ten Competencies of Outstanding Leadership by Tim Schneider, this program is built on 25 years of research and the best practices of highly successful organizations. The learning cascades and builds a continuous set of usable skills that can be implemented immediately and with lasting results. 5 Full Days of Facilitated Onsite Leadership Development or Nine, Three Hour Workshops – 30 Hours of Total Content Time You will be able to navigate the challenges of becoming a leader, create boundaries and expectations with team members and redirect your focus to leadership functions. Leadership SUCCESS provides four statistically accurate and validated competencies in a clear and easy to apply manner. This program builds on Leadership IMPACT with 5 additional units Nevada P.O.S.T. has approved Leadership IMPACT for 18 Credit Hours.
  • 2 Request Info

    Conflict Resolution Skills & Techniques

    1. Introductions • Expectations/objectives including Workgroup/Team Goals 2. What is Conflict? What is Healthy Conflict, What is Unhealthy? • Typical problems encountered 3. Why Does it Happen? What’s the Value of Good Conflict? 4. Looking at Conflict – The Layers of an Issue • What’s going on? Why is this person so upset? What was threatened? What do they need? 5. Conflict Spectrum - Escalation of Conflicts/Issues – Differences, Discord, Dispute • Activity – Identify what’s happening at each of the three phases 6. LSI Conflict Style (management/resolution) Assessment • What’s your “conflict resolution style”? What about those of your peers? • Activity – Review style types & Discussion 7. Group Exercise 8. Process of Behavior Change 9. Why People “Don’t Do What You Want Them to Do” 10. How People React and Interact 11. Diagnosing Conflict 12. Ideas for Managing & Resolving Conflict
  • 3 Request Info

    Handling Conflict and Confrontation

    Effectively diffuse emotional people, places and situations. Learn how to stay in control emotionally to ensure your highest level of influence over staff.
  • 4 Request Info

    Effective Conflict Management

    Named Consummate Speaker of the Year, Lorna Riley CSP, is one of the elite presenters in the country, winner of five productivity and speaker awards, author of four books, three audio programs, 30 sales programs, and 60 productivity programs.
  • 5 Request Info

    How to Do the Right Things Right: Understanding the Organizer Preference

    Understanding the Organizer Preference™ is a one hour webinar, designed for those naturally in the Organizer quadrant from the CORE Profile. Whether you’ve attended the Make Difficult People Disappear™ webinar and are familiar with the CORE Profile, or simply know you’re a natural at getting things right, following a logical approach, while not trying to be critical, and simply wish to be appreciated for the specific skills you contribute to the team, this webinar is for you!
  • 6 Request Info

    How to Keep From Getting Your Feelings Hurt: Understanding the Relater Preference

    Understanding the Relater Preference™ is a one hour webinar, designed for those naturally in the Relater quadrant from the CORE Profile. Whether you have attended the Make Difficult People Disappear™ webinar and are familiar with the CORE Profile, or simply want to honor your own gifts for getting along with others, value all contributions in a conversation, and wish to learn how to be more direct and assertive, this course is for you!
  • 7 Request Info

    Contagious Leader Series: Micromanagement: Who Needs it, Who Doesn't and How to Know the Difference

    Calling all control freaks! With this webinar, leaders will be able to consciously recognize what micromanagement is and how it’s bad for productivity, except for those who need it. With proven methods for monitoring new employee “on boarding” and managing three critical performance issues when they’re no longer new, this course equips new leaders to succeed with 8 steps to improve employee performance.
  • 8 Request Info

    Contagious Leader Series: Employee Mistakes: How to Let Them Make Them, Learn From Them, and Move On

    This webinar will focus on how you leaders set boundaries, give guidelines, create great lessons, and keep from fearing errors or losing the farm when employees make mistakes. Guide team members who make mistakes but can’t seem to move past them, by making mistakes part of the learning, keeping them from repeating them over and over, and striving to move ahead.
  • 9 Request Info

    Conflict Management

    Dr. Rick Goodman is a professional speaker, motivator, author and training consultant helping organizations Develop Great Leaders - Through Excellence in Communication, Team Building, Change Management, and Customer Excellence. Dr. Rick = RESULTS
  • 10 Request Info

    Dealing with Difficult People

    This course is designed to provide you with strategies and tools for dealing with individuals you manage that present hard-to-work-with behaviors.
  • 11 Request Info

    Managing Conflict At Work

    Conflict is a normal part of life. Learn how to turn it into a positive experience-yes, a positive experience. The result? A new atmosphere at your job, a feeling that problems are in fact solvable, & opportunities for everyone to grow & improve.
  • 12 Request Info

    Tougher Import Rules for FDA Imports in 2017

    FDA and the Customs and Border Patrol Service (CBP) have become increasingly sophisticated and equally demanding in the submission of import information and adherence to government procedures. Firms that fail to understand and properly execute an import and export program find their shipments delayed, detained or refused. As of December 2016, FDA and CBP officially implemented the Automated Commercial Environment (ACE) entry filing system. You either meet ACE requirements or face entry refusals and monetary penalties of up to $10,000 per offense. Other factors can derail the expectation of a seamless import entry process. The course covers detailed information about the roles and responsibilities of the various parties involved with an import operation and how to correct the weakest link(s) in the commercial chain. The course will include tips on how to understand FDA's thinking, negotiate with the FDA and offer anecdotal examples of FDA's import program curiosities.
  • 13 Request Info

    Resolving Workplace Conflict Successfully

    Overview: Workplace conflict happens in the best of organizations. Failing to address workplace conflict costs an organization revenue and time. When conflicts go unaddressed, they can have a negative impact on productivity and teamwork. To manage conflicts successfully, it is necessary to address conflict as it arises and facilitate productive communication to resolve the situation.
  • 14 Request Info

    Resolving Workplace Conflict Successfully

    Overview: Workplace conflict happens in the best of organizations. Failing to address workplace conflict costs an organization revenue and time. When conflicts go unaddressed, they can have a negative impact on productivity and teamwork. To manage conflicts successfully, it is necessary to address conflict as it arises and facilitate productive communication to resolve the situation.
  • 15 Request Info

    Resolving Workplace Conflict Successfully

    In this webinar we will assist participants in formulating an effective conflict resolution strategy for their organization, you will learn how to effectively handle conflict should be a priority for organizations, Also you will learn Instead of fighting, insulting or ignoring one another, the colleagues learn how to better collaborate, which can help build their relationships.
  • 16 Request Info

    Resolving Conflicts

    This highly interactive 4 hour training covers and demonstrates 6 powerful techniques. Participants will learn how to turn workplace arguments into constructive discussions.
  • 17 Request Info

    Diversity - Building a Thriving Business Environment

    Diversity - Building A Thriving Business Environment is a workshop designed to promote deeper thinking and inspire change. It will provide you with ways to examine and develop how you think about yourself and others, as well as how you express yourself. You will uncover beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
  • 18 Request Info

    Developing Cultural Diversity

    A course designed to assist Human Resources, and employees, to understand how the changing dynamic in the 21st century workplace, lends itself to understanding Cultural Diversity, And learning how to Develop Cultural Diversity. It will break down Micro-Aggressions, and Difficult Conversations, that can lead to Cultural destabilizations.
  • 19 Request Info

    Managing Conflict in the Workplace

    Understand the Five Modes of conflict model. Learn your conflict preferences with a personalized Conflict assessment report. Improves one's ability to manage through conflict, observe another persons conflict mode and assess situations for applying the right conflict mode. Easy to learn and apply!
  • 20 Request Info

    Dealing Assertively With Conflict and Criticism