This seminar is for the busy manager, supervisor or
administrative person who juggles deadlines, projects
and multiple demands and has no time to waste. Learn
skills to help you get more accomplished faster and
with better results than ever before!
Been promoted into management and aren't sure what to do? We call it "Seat of the Pants" management. This program addresses all the questions and needs for mid-level and senior managers. Focus is on transforming people into professional managers. This program is robust and impactful. 360 Feedback, Case Studies, Action planning, Follow up, Coaching, Presentations, The Six Functions of Management and more.
Comprehensive, simple, effective and easy applications for
first time to business management program participants. Provides
return on investment as well as simple proven business
management methodologies design to incorporate success.
DISC assessment, Team Meetings process, delegating, time management, goal setting, action planning and more!
Too many unread emails, multitasking & impossible deadlines can hijack your
brain’s ability to function productively. In, The Zorro Circle, Shawn Achor will
show you a few simple, daily tasks that will help you reduce stress & increase
Defuse difficult and demanding customers more successfully – Handle angry and
emotional customers more effectively – Increase customer loyalty & retention –
Resolve complaints faster – Transform customer conflict into cooperation – Reduce the
stress level of customer service employees – Develop more effective communication
style – Tactfully handle the most difficult customers – Deliver bad news without overly
upsetting the customer