Problem Solving

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Courses

  • 1 Request Info

    Call Center Customer Service Training

    In this Call Center Customer Service Training course, working professionals will learn the importance of one of the most straightforward, least complicated, yet often overlooked aspects of using the telephone to provide a service to customers…customer satisfaction. Your attitudes and manners are as necessary to the customer as the service processes. From the customer’s perspective, phone service over the phone is as much a consumer-focused service as other service industries. Working professionals will learn how to optimize customers’ experiences just as business operators in retail stores and banks, colleges, and universities, and the travel industry do for their customers. It is safe to say, most call centers you deal with fail to deliver superior customer service. No one was born knowing this skill...it is a learned trait. How can you expect to provide the kind of customer service that wows your customers if you do not train to do so? Cost of the two-day class is $1399.00
  • 2 Request Info

    Webinar on Preparation and Presentation of Your Arbitration

    Participants will have an increased understanding of and be better able to assist in the preparation and presentation of an arbitration process. Register today. Price:$200.00. Contact info : OnlineCompliancePanel Phn. no. +1-510-857-5896 Fax-+1-510-509-9659 info@onlinecompliancepanel.com Event link - https://www.onlinecompliancepanel.com/webinar/Preparation-and-Presentation-of-Your-Arbitration-Understanding-the-Arbitration-Process-508315/MARCH-2019-ES-TRAININGREGISTRY
  • 3 Request Info

    Webinar on Problem Solving - Root Cause Analysis in Pharma Manufacturing

    This topic will touch on investigations whether they are post-Audit, Deviation related, Complaints, etc. It will transition into determination of RCA, the many tools used during RCA & what they really are and how to use them to greater effect. Price:$250.00. Contact info : OnlineCompliancePanel Phn. no. +1-510-857-5896 Fax-+1-510-509-9659 info@onlinecompliancepanel.com Event link https://www.onlinecompliancepanel.com/webinar/Problem-Solving-Root-Cause-Analysis-in-Pharma-Manufacturing-503456/MARCH-2018-ES-TRAININGREGISTRY
  • 4 Request Info

    Leadership TRANSFORMATION

    12 Units, 42 Hours, Award Winning Content for Managers, Executives & Business Owners • Enhance Team Member Engagement • Improve Key Results & Metrics • Reduce Turnover • Build a Healthy Company Culture Aegis Learning delivers a powerful, engaging and guaranteed leadership development experience that will far exceed your expectations for learning and growth. Presented in either an extended format or multi-day academy to meet your needs. Based on the Ten Competencies of Outstanding Leadership, this program is built on 25 years of research and the best practices of highly successful organizations. 7 Full Days of Facilitated Onsite Leadership Development or Twelve, Three Hour Workshops – 42 Hours of Total Content Time. 10 Foundational Competencies for Leadership Success – Communication, Engagement, Coaching and Self-Mastery, Empowerment, Decision Making, Thinking and Risk, Relationships and Power, Innovation and Change and Planning and Vision. Everything DiSC Management Assessment
  • 5 Request Info

    Webinar on Resolving Workplace Conflicts Successfully

    Organizations are faced with workplace conflict on a daily basis. This webinar will provide participants with tools and strategies to successfully resolve workplace conflict. Price:$200.00. Contact info : OnlineCompliancePanel Phn. no. +1-510-857-5896 Fax-+1-510-509-9659 info@onlinecompliancepanel.com Event link https://www.onlinecompliancepanel.com/webinar/Resolving-Workplace-Conflicts-Successfully-506591/DECEMBER-2017-ES-TRAININGREGISTRY
  • 6 Request Info

    Understanding Yourself and Others

    Understand yourself on a whole new level and connect with others using these powerful tools. Using the most valid and statistically accurate personality tool available, unlock keys to your personality and how to better relate to others around you. Improve communication, teamwork, leadership, conflict resolution, decision making and much more using DiSC® as your roadmap. In addition to understanding yourself and others, you will learn incredible adaptation tactics to connection like never before. Understanding Yourself and Others is the ultimate base required for strong and successful interpersonal interactions, both on the job and at home.
  • 7 Request Info

    Project Management: The Secret Sauce for Successful Administrative Professionals

    Today Administrative Professionals perform many operations once performed by specialists. In reality, these activities are “projects.” Because management doesn’t recognize these assignments as projects, few Administrative Professionals receive training or tools to help manage the work efficiently and effectively. The work is added to an already full schedule, major decisions have been made elsewhere, and you often have no “team” to work with you. Administrative Professionals can and do plan, execute, and manage projects to get desired results on time and on budget. Learn to avoid the biggest pitfalls for any project manager and adapt widely-used approaches to manage projects successfully. You do not need to be called a project manager to be a successful one. Define business problem you'll solve Ban To-Do list; organize tasks into logical plan “Manage” critical stakeholders Track progress; get back on track quickly when things slip Complete project successfully Apply lessons learned
  • 8 Request Info

    Webinar On MACRA Performance and the Role of Chronic Care Management Services: Meeting the MACRA Requirements while Boosting Revenue in your Practice

    This course will review the components of the Medicare Access and CHIP Reauthorization Act (MACRA) that overlap with the Medicare Chronic Care Management (CCM) initiative. The two program overlap in several ways and are complimentary. Engaging in both programs will allow practices to improve MIPS scores and achieve Advanced APM objectives while generating additional revenue from the CCM program.Price:$200.00. Contact info : OnlineCompliancePanel Phn. no. +1-510-857-5896 Fax-+1-510-509-9659 info@onlinecompliancepanel.com Event link http://onlinecompliancepanel.com/webinar/MACRA-PERFORMANCE-REQUIREMENTS-501936/MARCH-2017-ES-TRAININGREGISTRY
  • 9 Request Info

    Webinar On Understanding the D.I.S.C. Personality Assessment and How It Can Help Communication in Your Organization

    Communication is a two-way process to exchange information and ideas. We communicate to elicit some type of response. Some examples of a response could be more knowledge, a specific action, or some type of emotion. Do you have a clear understanding of how to communicate with others? If you could exploit your communication style what would it mean to result at your company?Price:$200.00. Contact info : OnlineCompliancePanel Phn. no. +1-510-857-5896 Fax-+1-510-509-9659 info@onlinecompliancepanel.com Event link http://www.onlinecompliancepanel.com/webinar/D-I-S-C-PERSONALITY-ASSESSMENT-501990/FEBRUARY-2017-ES-TRAININGREGISTRY
  • 10 Request Info

    Webinar On Chronic Care Management: Boosting Revenue of your Practice and Improving Patient Care

    This course will explain in detail the Medicare Chronic Care Management initiative. Medicare estimates that approximately two thirds of all Medicare patients are eligible for this program. Medicare will pay clinicians an average of approximately $43 a month for providing 20 minutes or more of non-face-to-face management services for patients with two or more chronic medical conditions.Price:$200.00. Contact info : OnlineCompliancePanel Phn. no. +1-510-857-5896 Fax-+1-510-509-9659 info@onlinecompliancepanel.com Event link http://onlinecompliancepanel.com/webinar/CHRONIC-CARE-MANAGEMENT-501936/DECEMBER-2016-ES-TRAININGREGISTRY
  • 11 Request Info

    Problem Solving and Decision Making

    Our Problem Solving and Decision Making seminar will increase an individual’s ability to: - Analyze the situation, process the available information and turn the data into an action plan - Create new options or directions when not a subject expert or when run out of ideas - Learn a surefire approach to decision making that overcomes analysis paralysis, lets you explain to others why the current path was selected and gets decision implemented - Develop self confidence
  • 12 Request Info

    Advanced Tools and Techniques for Data Analysis

    This 2-day advanced analytics seminar will introduce you to predictive analytics techniques, so you can frame strategic and operational questions involving marketing, finance, and operations or other real-world business applications.

    In this hands-on course, you will cover a variety of analytics tools, such as histograms, ANOVA analysis, A/B testing, Pareto analysis, clustering, box plots, scatter diagrams, partitioning, unstructured text analysis, and multivariate regression analysis. Best of all, no background in statistics or programming is required. As long as you have a basic understanding of spreadsheets, you will learn how to manipulate complex data sets so you can gain insights that are not possible with common business intelligence techniques.

  • 13 Request Info

    Creative Problem Solving Training

    Successful problem solvers tend to use the same type of process to identify & implement the solutions. This course is an overview of the entire creative problem solving process & provides key problem solving tools that participants can use every day.
  • 14 Request Info

    Problem Solving Techniques and Decision Making

    Develop alternative courses of action, systematically evaluate problems and consistently make effective decisions by addressing root causes not symptoms.
  • 15 Request Info

    How Leaders Can Make Better Decisions

    With 5 distinct decision making methods, this webinar will equip you with the skills that time, pressure and sheer workload may not have allowed you to develop until now. No more trial and error, guesswork or whining when a decision goes awry, as you’ll now be able to calculate the cost, assess the pros and cons, and even understand the real reason for your choice. This course eliminates confusion, feeling stuck and tornado brain!
  • 16 Request Info

    Managing Workplace Conflict and Communication Skills

    This highly interactive and skill building one-day course is designed for leaders, team members, and anyone who needs to communicate and interact with others in the workplace. The benefits of attending this course are far-reaching since effective communications and conflict resolution strategies in the workplace will lead to healthier, highly satisfied, more productive employees. There are also cost savings in organizations when employees learn to actively listen and communicate in ways that reduce misunderstandings or eliminate communication breakdowns.
  • 17 Request Info

    Decision Making using Critical Thinking Skills

    Our 1 or 2 day interactive workshop trains attendees in the application of critical thinking for problem solving and decision making. The attendees learn and practice critical thinking techniques using real business challenges. OnYourSite or Open Enrollment
  • 18 Request Info

    Problem Solving using Critical Thinking Skills

    Our 1 or 2 day interactive workshop trains attendees in the application of critical thinking for problem solving and decision making. The attendees learn and practice critical thinking techniques using real business challenges. OnYourSite or Open Enrollment
  • 19 Request Info

    Critical Thinking Workshop for Problem Solving and Decision Making

    Our 1 or 2 day interactive workshop trains attendees in the application of critical thinking for problem solving and decision making. The attendees learn and practice critical thinking techniques using real business challenges. OnYourSite or Open Enrollment
  • 20 Request Info

    Finding the Solution: Problem Solving Training

    Learn the tools & processes to find the solutions to most any problem. This is a highly interactive & memorable training where the participants will solve problems using 4 steps: 1) Focusing 2) Idea Generating 3) Decision Making 4)Implementing