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Courses

  • 1 Request Info

    PUBLIC SPEAKING

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. This class will provide you with the training necessary to organize, prepare, and deliver business presentations. One day class. Cost is $399.00.
  • 2 Request Info

    Call Center Customer Service Training

    Click on the name of the course to be taken to our website for class schedule, class outline, and to register. In this Call Center Customer Service Training course, working professionals will learn the importance of one of the most straightforward, least complicated, yet often overlooked aspects of using the telephone to provide a service to customers…customer satisfaction. Your attitudes and manners are as necessary to the customer as the service processes. From the customer’s perspective, phone service over the phone is as much a consumer-focused service as other service industries. Working professionals will learn how to optimize customers’ experiences just as business operators in retail stores and banks, colleges, and universities, and the travel industry do for their customers. It is safe to say, most call centers you deal with fail to deliver superior customer service. No one was born knowing this skill...it is a learned trait. How can you expect to provide the kind of c
  • 3 Request Info

    CPA CONTINUING PROFESSIONAL EDUCATION (CPE) CREDITS

    The Academy of Business Training, sponsor number CPE.00469, provides Continuing Professional Education (CPE) credits to meet the continuing education requirement for Certified Public Accountants. We comply with the Standards for Continuing Professional Education Programs administrated by the American Institute of Certified Public Accountants (AICPA) and the National Association of State Boards of Accountancy (NASBA). Click on the name of the course to be taken to our website for available courses, cost, CPE credits, description, outline, schedule, and disclosure statement.
  • 4 Request Info

    Myers-Briggs Type Indicator(R) Understanding Personality

    The Myers-Briggs Type Indicator(R) MBTI is the most used and researched personality assessment. Rebecca Staton-Reinstein, Ph.D. and MBTI Master Practitioner, works with you individually or as a team to understand how your personality preferences influence your work, communication, and management styles. Maximize your unique gifts. Understand and interact with others more effectively. Individuals: Use MBTI to consider key life decisions, become a better communicator, and use your strengths and talents to become more productive. Teams: Gain insights into fellow team members, work together more effectively, and eliminate needless conflict. Everyone: Learn the art of Flexing to "speak the other person's language" without giving up your own. Receive a detailed profile, content-packed notebook in an interactive feedback and education session. Choose from different types of in-depth profile reports based on your needs. Integrate into leadership, team, and personal development.
  • 5 Request Info

    Critical Thinking and Creative Problem Solving Power ToolsSM

    Program based on definition by National Council for Excellence in Critical Thinking. OBJECTIVES o Solve problems, make effective decisions o Prioritize decisions for effectiveness, efficiency o Make better decisions with limited data o Minimize poor decisions; neutralize stress OUTLINE What are Critical Thinking, Creative Problem Solving? o Define principle o Strengths, Challenges o Meet business challenges Use art, science of critical thinking o Role of values, facts o Challenge knowledge, beliefs, facts, assumptions o Methods to explore alternatives, stimulate thinking Creative critical-thinking; o Use Clarity methodology; proven results o Develop solution options, plan o Make decision with confidence, test decisions Develop action plan to improve critical thinking. IMPLEMENTATION o Interactive o Customized workshops on your issues o Web-based follow-up to answer questions, share experiences
  • 6 Request Info

    Project Management: The Secret Sauce for Successful Administrative Professionals

    Today Administrative Professionals perform many operations once performed by specialists. In reality, these activities are “projects.” Because management doesn’t recognize these assignments as projects, few Administrative Professionals receive training or tools to help manage the work efficiently and effectively. The work is added to an already full schedule, major decisions have been made elsewhere, and you often have no “team” to work with you. Administrative Professionals can and do plan, execute, and manage projects to get desired results on time and on budget. Learn to avoid the biggest pitfalls for any project manager and adapt widely-used approaches to manage projects successfully. You do not need to be called a project manager to be a successful one. Define business problem you'll solve Ban To-Do list; organize tasks into logical plan “Manage” critical stakeholders Track progress; get back on track quickly when things slip Complete project successfully Apply lessons learned
  • 7 Request Info

    Leadership Development ASCEND

    Two competencies come with the Leadership ASCEND. Aegis Learning delivers a powerful, engaging and guaranteed leadership development experience that will far exceed your expectations for learning and growth. Presented in either an extended format or two day academy to meet your needs. Based on the Ten Competencies of Outstanding Leadership by Tim Schneider, this program is built on 25 years of research and the best practices of highly successful organizations. The learning cascades and builds a continuous set of useable skills that can be implemented immediately and with lasting results. You will be able to navigate the challenges of becoming a leader, create boundaries and expectations with team members and redirect your focus to leadership functions. Leadership ASCEND provides four statistically accurate and validated competencies in a clear and easy to apply manner. Your leadership success will be enhanced immediately! Includes: Leadership Transition Understanding You
  • 8 Request Info

    Leadership IMPACT

    Six impacting competencies come with the Leadership IMPACT. Aegis Learning delivers a powerful, engaging and guaranteed leadership development experience that will far exceed your expectations for learning and growth. Presented in either an extended format or three day academy to meet your needs. Based on the Ten Competencies of Outstanding Leadership by Tim Schneider, this program is built on 25 years of research and the best practices of highly successful organizations. The learning cascades and builds a continuous set of useable skills that can be implemented immediately and with lasting results. You will be able to navigate the challenges of becoming a leader, create boundaries and expectations with team members and redirect your focus to leadership functions. Leadership IMPACT provides four statistically accurate and validated competencies in a clear and easy to apply manner. Your leadership success will be enhanced immediately!
  • 9 Request Info

    Leadership SUCCESS

    Nine impacting learning units come with the Leadership SUCCESS. Presented in either an extended format or five day academy to meet your needs. Based on the Ten Competencies of Outstanding Leadership by Tim Schneider, this program is built on 25 years of research and the best practices of highly successful organizations. The learning cascades and builds a continuous set of usable skills that can be implemented immediately and with lasting results. 5 Full Days of Facilitated Onsite Leadership Development or Nine, Three Hour Workshops – 30 Hours of Total Content Time You will be able to navigate the challenges of becoming a leader, create boundaries and expectations with team members and redirect your focus to leadership functions. Leadership SUCCESS provides four statistically accurate and validated competencies in a clear and easy to apply manner. This program builds on Leadership IMPACT with 5 additional units Nevada P.O.S.T. has approved Leadership IMPACT for 18 Credit Hours.
  • 10 Request Info

    Leadership TRANSFORMATION

    12 Units, 42 Hours, Award Winning Content for Managers, Executives & Business Owners • Enhance Team Member Engagement • Improve Key Results & Metrics • Reduce Turnover • Build a Healthy Company Culture Aegis Learning delivers a powerful, engaging and guaranteed leadership development experience that will far exceed your expectations for learning and growth. Presented in either an extended format or multi-day academy to meet your needs. Based on the Ten Competencies of Outstanding Leadership, this program is built on 25 years of research and the best practices of highly successful organizations. 7 Full Days of Facilitated Onsite Leadership Development or Twelve, Three Hour Workshops – 42 Hours of Total Content Time. 10 Foundational Competencies for Leadership Success – Communication, Engagement, Coaching and Self-Mastery, Empowerment, Decision Making, Thinking and Risk, Relationships and Power, Innovation and Change and Planning and Vision. Everything DiSC Management Assessment
  • 11 Request Info

    Assertiveness Training for Women in Business

    In todays ever changing business environment it is vital for women to have an assertive voice in business. Assertiveness techniques, when used effectively, can enhance almost every aspect of your job and life — Knowing which tools and techniques to use, and how and when to use them, is critical. AMA’s assertiveness training for women is a 3-day seminar that addresses the unique challenges women face in business and provides them with the assertiveness techniques essential for survival and advancement in their industry. With these skills, women can feel secure that they are sending the right signals that elicit the right responses. They will help you command respect while being respectful and handle almost any situation you’re likely to encounter without seeming overbearing.

    AMA's assertiveness training for women gives you the opportunity to practice fundamental assertiveness skills and to share your concerns with other women in a supportive and encouraging learning environment. You’ll assess your leadership style and then apply the new skills and tools you learn directly to one of your own challenges, receive feedback, and refine your skills through videotaped practice. Return to work with a complete and flexible plan for achieving the kind of assertiveness your position demands.

  • 12 Request Info

    Critical Thinking

    Feeling overwhelmed? What if you could learn a process for thinking to make better decisions and create better solutions? Learn hands-on techniques to generate breakthrough ideas and solve your most pressing problems. In this course, you’ll discover how to ask the right questions, challenge assumptions, and see others’ viewpoints with clarity.

    You’ll learn how to:

    • Translate abstract ideas into tangible results
    • Evaluate ideas objectively
    • Solve problems more effectively
    • Make dramatically better decisions

    You’ll also receive:

    • The My Thinking Styles Assessment, which looks at your thinking style preferences
    • A personalized development report with your individual results and areas for development
    • An action plan for implementing critical thinking and decision-making skills back at work
    • Pre- and post-seminar assessments
    • Tune-up materials to review what you’ve learned after the event
    • And a toolkit on a flash drive or mobile resource application
  • 13 Request Info

    Dealing With Competing Demands: Mastering The Managerial Balancing Act

    Discover and use knowledge of work-style difference and assertive communication techniques to better prioritize, manage and achieve specific goals.
  • 14 Request Info

    Managing Chaos:Dynamic Time Mgmt, Recall, Reading & Stress Mgmt Skills For Administrative Professional

    Effectively handle large volumes of information--and produce better results! Learn how to increase your memory and manage your time better by dealing with procrastination, interruptions and stress.
  • 15 Request Info

    Mastering Information Overload: Speed Reading And Memory Skills

    This seminar gives you the skills to read and listen more effectively...to comprehend ideas and information from all sources of business communication fully and accurately...and to create memories and retain information when needed.
  • 16 Request Info

    Moving Ahead: Breaking Behavior Patterns That Hold You Back


    What’s your professional image? Do you steamroll over others in a quest for power…constantly rebel against authority…start and spread office gossip…cry at the drop of a hat in stressful situations? These are just a few examples of bad behavior that contribute to a poor professional image resulting in “career suicide”—even for the most capable employees. Overcome and resolve workplace situations where ineffective behavior is at play so that you can improve your professional image to move forward and get the rewards you deserve.
  • 17 Request Info

    The Problem Solving And Decision Making Workshop

    This program is about the 20 percent of your work that produces 80 percent of your results. It's about understanding the critical differences between problem solving and true decision making--and using your skills and street sense.
  • 18 Request Info

    Responding to Conflict: Strategies for Improved Communication

    Conflict in business is all too familiar—particularly under increased business pressures. Still, most of us lack basic conflict management skills. Rather than react to conflict on a purely emotional level, you can learn how to manage disputes and disagreements in a positive manner, or even avoid them altogether. This conflict management training will show you how to recognize the causes of interpersonal conflict. It emphasizes skills to help you critically evaluate conflict situations and then choose the appropriate strategies and tools to manage and/or resolve these conflicts. You’ll develop greater awareness of your emotional triggers and how to control them. In addition, you will learn how to continually action-plan around the implementation of your new skills.

  • 19 Request Info

    Power Thinking for Powerful Results

    Learn to release the potential of your mind, capitalize on your built-in thinking resources & apply principles of effective thinking in your work & personal life. Become a more systematic & creative thinker, a better problem solver, listener, communicator.
  • 20 Request Info

    Time Management

    Do you find yourself overloaded with work? Feel so stretched to the limit you can't set priorities? Exhaust yourself daily without accomplishing your goals?

    Remember, every minute of your day impacts the business. If you answer yes to one or more of the above, it's time to make real choices about how to manage your time. This seminar is designed to combat the pitfalls of time management. It will help you identify causes of procrastination and indecision, pinpoint personal time-wasters and increase your concentration and focus. You’ll learn to schedule your time more effectively, stay on track and keep important goals top of mind, so you can stay in balance and be more effective and productive.