Six Sigma (Lean, etc.)

+Six Sigma Introduction: Replaced +Are You Listening to Your Customers? +Quick Wins in Six Sigma Implementation +Six Sigma Versus TQM +Lean Inbound Transportation +Promoting Six Sigma in the Workplace +A Critical-to-quality Tree - What’s That? +Basic Measurement Concepts in Six Sigma +Does Your Business Really Need Six Sigma? +Identifying Candidates for Key Six Sigma Roles +Cycle Time Reduction and Kaizen in Six Sigma

+Six Sigma and Organizational Goals +Design for Six Sigma and FMEA

+Processes and Customer Analysis in Six Sigma Projects +Basics of Six Sigma Projects and Teams +Tools for Planning and Managing Six Sigma Project Opportunities +Using Six Sigma Analysis Tools and Metrics for Project Decisions

+Modeling and Analyzing Processes in Six Sigma +Statistics and Probability in Six Sigma +Data Classification and Collection in Six Sigma +Summarizing and Presenting Data in Six Sigma +Probability Distributions and Measurement Systems Analysis in Six Sigma +Measuring Process Capability and Performance in Six Sigma

+Exploratory Data Analysis in Six Sigma +Introduction to Hypothesis Testing and Testing for Means in Six Sigma +Hypothesis Tests for Variances, Proportions, ANOVA, and Chi-Square in Six Sigma

+Statistical Process Control and Control Plans in Six Sigma +Using Basic Control Charts in Six Sigma

+Lean and Six Sigma +Six Sigma Projects and the Black Belt Role +Six Sigma Leadership and Change Management

+Critical Requirements and Benchmarking for Six Sigma +Business Performance and Financial Measures in Six Sigma

+Forming Project Teams for Six Sigma +Motivation and Communication in Six Sigma Teams +Managing Six Sigma Team Performance +Final Exam: Six Sigma Black Belt (2007 BOK): Team Management

+Using Voice of the Customer in Six Sigma +Developing Project Charters and Tracking Six Sigma Projects +Final Exam: Six Sigma Black Belt (2007 BOK): Define

+Process Characteristics for Six Sigma +Data Collection and Measurement in Six Sigma +Six Sigma Measurement Systems +Basic Statistics and Graphical Methods for Six Sigma +Probability for Six Sigma +Process Capability for Six Sigma +Final Exam: Six Sigma Black Belt (2007 BOK): Measure

+Correlation and Regression Analysis in Six Sigma +Multivariate Analysis and Attribute Data Analysis in Six Sigma +Hypothesis Testing Concepts and Tests for Means in Six Sigma +Tests for Variances and Proportions, ANOVA, and Chi-square Tests in Six Sigma +Nonparametric Tests in Six Sigma Analysis +Nonstatistical Analysis Methods in Six Sigma +Final Exam: Six Sigma Black Belt (2007 BOK): Analyze

+Designing and Planning Experiments in Six Sigma +Designing and Planning Experiments in Six Sigma +Improvement Methods and Implementation Issues in Six Sigma +Final Exam: Six Sigma Black Belt (2007 BOK): Improve

+Statistical Process Control (SPC) in Six Sigma +Nonstatistical Control Tools and Maintaining Controls in Six Sigma +Sustaining Improvements and Gains from Six Sigma Projects +Final Exam: Six Sigma Black Belt (2007 BOK): Control

+Common Design for Six Sigma Methodologies, Design for X, and Robust Design +Special Design Tools in Design for Six Sigma +Final Exam: Six Sigma Black Belt (2007 BOK): Design for Six Sigma (DFSS) Frameworks and Methodologies

+Introduction to Lean for Service and Manufacturing Organizations +Using Lean for Perfection and Quality +Lean Tools and Techniques for Flow and Pull +Reducing Waste and Streamlining Value Flow Using Lean +Value Stream Mapping in Lean Business +Applying Lean in Service and Manufacturing Organizations +Five Steps to Perfection: Implementing Lean +Value Stream Maps for Non-manufacturing Processes

+Operations Management and the Organization +Operations Management: Product and Service Management +Operations and Supply Chain Management +Operations Management: Inventory Management +Operations Management: Forecasting and Capacity Planning +Operations Management: Operations Scheduling +Operations Management: Management of Quality +Operations Management: Facilities Planning and Management

+Customer-driven Process Improvement: Basic Framework +Customer-driven Process Improvement: Identifying Customer Needs +Customer-driven Process Improvement: From Customer Needs to Process Requirements +Customer-Driven Process Improvement: Mapping and Measuring Processes +Customer-driven Process Improvement: Analyzing Process Problems +Customer-Driven Process Improvement: Identifying Improvement Ideas and Solutions +Customer-driven Process Improvement: Implementing and Maintaining Improvements

+Fundamentals of Purchasing and Vendor Management +Purchasing: Finding Sources of Supply +Selecting Suppliers and Administering Contracts +Evaluating Supplier Performance and Managing Supplier Relationships

+Introduction to Six Sigma for Champions +Six Sigma Process Improvement +Six Sigma Projects and Project Teams +Managing and Deploying Six Sigma